2002 CHEVROLET SILVERADO 2500 Complaints

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD EQUIPPED WITH KUMHO ROAD VENTURES A/T TIRS, SIZE 245/75 R16 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A VIBRATION COMING FROM THE REAR PASSENGER SIDE TIRE. THE CONTACT DECREASED THE SPEED TO 10 MPH AND THE REAR PASSENGER SIDE TIRE BLEW UP. THE TIRE WAS REPLACED WITH A SPARE AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT THE TREAD SEPARATED. THE TIRE WAS REPLACED. ALSO, WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR DRIVER SIDE TIRE BLEW UP. THE TIRE WAS REPLACED WITH A SPARE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 184,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 14,000.

MY COMPLAINT IS MORE OF A QUESTION. HOW CAN A RECALL HAVE A CUTOFF DEADLINE, ESPECIALLY WHEN THE ITEM RECALLED MAY OR MAY NOT BE BAD? THERE WAS A RECALL ON MY INJECTORS AND I NEVER NEW IT TILL THEY WENT BAD AND I TOOK IT TO DEALER TO FIX AND THEY SAID INJECTORS HAD BEEN RECALLED BUT RECALL EXPIRED. THEN, 13 MONTHS AFTER HAVING THEM REPLACED, 3 GO BAD AND YA'LL ONLY OFFER A 1 YEAR WARRANTY WHEN YOU REPLACE THEM, HOW CONVENIENT. YOU HAVE AN EXPIRATION ON A RECALL.

ON THURSDAY, AUGUST 6, 2015 AT APPROXIMATELY 1:20 PM NATCHEZ RAILWAY EMPLOYEES [XXX] WERE ATTEMPTING TO START VEHICLE #1828 WHICH WAS BEING STORED ON THE GROUNDS OF THE NATCHEZ DEPOT. VEHICLE #1828 IS A 2002 CHEVROLET 2500 PICKUP TRUCK WITH VIN #[XXX] AND HAD BEEN DRIVEN FROM THE GRENADA RAILWAY APPROXIMATELY THREE WEEKS PRIOR. [XXX] WAS SITTING IN THE DRIVER'S SEAT AND THE BATTERY APPEARED TO BE DEAD. WHEN HE PULLED THE HOOD RELEASE LATCH, THE PASSENGER SIDE AIR BAG ACTIVATED WITH A LARGE BANG AND THE CAB OF THE TRUCK WAS FILLED WITH A WHITE POWDER. [XXX] SUFFERED A SLIGHT RINGING IN THE EARS FROM THE NOISE. A CHECK WITH THE GENERAL MOTORS WEBSITE INDICATES THIS VEHICLE IS NOT SUBJECT TO ANY RECALLS, ESPECIALLY FOR DEFECTIVE AIRBAGS. AT THE TIME OF THE INCIDENT, THE AIR TEMPERATURE WAS APPROXIMATELY 95⁰ F WITH 60% HUMIDITY. THE VEHICLE HAS BEEN PARKED FOR OVER TWO WEEKS WITH THE DOORS AND WINDOWS CLOSED. DAYTIME HIGH TEMPERATURES DURING THIS PERIOD HAVE BEEN IN THE 95⁰ TO 100⁰ RANGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

STEEL BRAKE LINES TO ABS CONTROL AND OTHER STEEL BRAKE LINES RUSTED THROUGH AND LEAKING, MUST BE REPLACED BEFORE BRAKES FAIL.

DRIVING TO PICK UP MY SON FROM WORK ON SIDE STREETS,TRAVELING ABOUT 25MPH WHEN MY BRAKE WENT TO THE FLOOR.ALMOST REAR ENDED CAR AT STOP SIGN. GOT OUT OF TRUCK AND FOUND LARGE SPOT UNDER MY TRUCK,BRAKE FLUID. HAD IT TOWED TO BRAKE SHOP AND MECHANIC INFORMED ME MY BRAKE LINES WERE RUSTING THOUGH AND NEEDED TO REPLACE ALL BRAKE LINES. ALSO TOLD ME HE HAS SEEN THIS WITH 3 OR 4 OTHER CHEVY TRUCKS LATELY. FOUND OTHER COMPLAINTS AFTER TELLING MY STORY. HEARD THIS IS A KNOWN PROBLEM WITH THESE TRUCKS..I BOUGHT THIS TRUCK NEW & HAVE HAD IT RUST PROOFED 12 TIMES. THANK YOU

AFTER ARRIVING AT MY DESTINATION AT 9PM AS I EXITED TRUCK , I SMELLED DEISEL FUEL. TOOK A FLASHLIGHT AND LOOKED UNDER TRUCK AND SAW DIESEL DRIPPING OFF FRAME RAIL ON DRIVERS SIDE OF VEHICLE. I SPENT THE NEXT 5 HOURS AFFECTING A TEMPORARY FIX ON THE METAL FUEL LINE TO STOP THE LEAK OVERNIGHT. AS I RAN MY THUMB ALONG THE FUEL LINE IN AN EFFORT TO ISOLATE THE EXACT SPOT OF THE LEAK, THE LEAK WENT FROM A DRIP, DRIP, ETC TO A PINHOLE STREAM. THERE WAS ABSOLUTELY NO DENT FROM EXTERNAL CONTACT OF ANY KIND. I AM THE ORIGINAL OWNER OF THIS VEHICLE. IT HAS BEEN WELL MAINTAINED AND WE DO NOT LIVE IN AN AREA OF MUCH WINTER WEATHER ( SALT CORROSION ). THE NEXT DAY AFTER A 3 MILE WALK TO PURCHASE SOME HOSE REPAIR CLAMPS, I IMPROVISED A STURDY PATCH WHICH ALLOWED ME TO DRIVE THE VEHICLE HOME MORE THAN 2 HOURS AWAY. I HAVE CONTACTED CHEVROLET AND WILL BE TAKING THE TRUCK TO A DEALER MONDAY 7/24. THE REP I SPOKE WITH AT CHEVY SPENT MOST OF THE CONVERSATION TELLING ME THAT BECAUSE OF THE AGE AND MILEAGE OF THE VEHICLE THAT THE REPAIRS WERE MY RESPONSIBILITY. THAT'S FINE BUT I TOTALLY DISAGREE WITH THEM. THIS IS NOT A MAINTENANCE ISSUE. IT IS A DEFECTIVE OR POORLY DESIGNED PART THAT COULD EASILY RESULT IN FIRE, ACCIDENTS AND EVEN BODILY HARM OR THE LOSS OF LIFE. THERE IS ABSOLUTELY NO EXCUSE FOR A LEAKING METAL FUEL LINE THAT HAS NEVER BEEN DAMAGED IN ANY WAY AT ALL. FROM THE INTERNET FORUMS FOR DURAMAX OWNERS I SEE THAT THIS IS NOT AN UNCOMMON PROBLEM. I ASSURE THERE ARE MANY LESS THAN SAFE IMPROVISED FIXES ON THESE LOUSY FUEL LINES ON THE ROADS AS WE SPEAK BECAUSE GM IS NOT ACCEPTING RESPONSIBILITY FOR THIS PROBLEM. THIS IS SHAMEFUL AND INCREDIBLY DANGEROUS. I ALSO UNDERSTAND THERE HAVE BEEN ISSUES WITH THE METAL BRAKE LINES AS WELL. I LIKE MY TRUCK A GREAT DEAL, HOWEVER THIS ISSUE NEEDS TO BE RESOLVED. THERE ARE ALOT UNSUSPECTING FOLKS DRIVING AROUND DANGEROUSLY. THANKS

WHILE BACKING OUT OF MY DRIVEWAY I ATTEMPTED TO STOP DUE TO TRAFFIC TRAVELING ALONG THE ROUTE I WAS ENTERING. WHEN I APPLIED THE BRAKE THE PEDDLE WENT COMPLETELY TO THE FLOOR. LUCKILY I WAS ABLE TO STOP WITH THE EMERGENCY BRAKE IN TIME TO AVOID AN ACCIDENT WITH A TRASH TRUCK THAT WAS TRAVELING ALONG THAT ROUTE. USING THE EMERGENCY BRAKE I WAS ABLE TO PULL THE VEHICLE BACK INTO MY DRIVEWAY SAFELY AND FOUND THAT THE BRAKE LINE WAS CORRODED AND WAS LEAKING JUST UNDER THE DRIVERS SIDE DOOR. MY VEHICLE IS WELL MAINTAIN AND I AM OFTEN COMPLEMENTED FOR THE CARE I TAKE OF BOTH IT'S APPEARANCE AND MAINTENANCE. THE IS NO OTHER AREA OF THIS VEHICLE THAT IS RUSTED AND THE UNDERNEATH OF THIS VEHICLE IS IN VERY GOOD SHAPE. I AM THE ORIGINAL OWNER OF THIS VEHICLE AND IT HAS NOT BEEN SUBJECT TO ANY TYPE OF EXCESS WEATHER CONDITIONS. THERE IS NO REASON THESE LINES SHOULD HAVE FAILED LIKE THIS. I HAVE BEEN AN ASE CERTIFIED AUTO TECH FOR BRAKES AND CAN TELL YOU THAT IS IS NOT COMMON TO CHECK THE LINES OVER THE TOP OF THE FRAME DURING ROUTINE BRAKE INSPECTIONS AND MAINTENANCE, ONLY TO CHECK FOR SIGNS OF LEAKS IN NORMAL LINE LOCATIONS AND SOFT LINES, CALIPERS AND OTHER HARDWARE RELATED TO THE WHEEL AREA.

CORROSION IN THE BRAKE LINES CAUSED A BLOWOUT OF THE BRAKE LINES AND FAILURE OF THE BRAKES.

TL* THE CONTACT OWNED A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 75 MPH, A MESSAGE INDICATING THAT THE ENGINE OVERHEATED DISPLAYED AND SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE FLAMES QUICKLY SPREAD TO THE CABIN OF THE VEHICLE. WHILE THE FLAMES WERE INSIDE THE CABIN, THE CONTACT ATTEMPTED TO EXIT THE VEHICLE BUT THE DRIVER SIDE SEAT BELT WOULD NOT IMMEDIATELY UNLOCK. THE SEAT BELT FINALLY UNLOCKED, BUT THE DRIVER SIDE DOOR WOULD NOT UNLOCK. THE DOOR EVENTUALLY UNLOCKED AND THE CONTACT WAS ABLE TO EXIT THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 247,433.

AS I WAS DRIVING AT 75 MPH, THE INDICATOR LIGHT SAID, ENGINE OVERHEATED. I THEN NOTICED WHITE SMOKE COMING FROM THE HOOD. THE WHITE SMOKE TURNED BLACK. I PULLED OVER TO THE SIDE OF THE ROAD AND BEFORE I COULD SHUT THE ENGINE OFF, THE ENGINE SHUT OFF ON ITS OWN. FIRE BEGAN COMING UP WHERE THE WINDSHIELD WIPERS ARE LOCATED AND PROCEEDED THROUGH THE DASHBOARD. I TRIED TO UNLATCH MY SEAT BELT BUT IT WOULD NOT RELEASE. AFTER SEVERAL TRIES IT RELEASED. I ATTEMPTED TO OPEN THE DOOR; HOWEVER, I HAD THE SAME PROBLEM. THE DOOR DID NOT OPEN. AFTER BUMPING THE DOOR FORCIBLY MANY TIMES, IT ALSO CAME OPEN. MIND YOU, ALL THE WHILE THE FLAMES ARE COMING INSIDE THE CAB. I CALLED 911 AND THE COUNTY FIRE DEPARTMENT WAS DISPATCHED, BUT NOT BEFORE IT WAS FULLY ENGULFED IN FLAMES. THE VEHICLE WAS WELL MAINTAINED. I WANT TO KNOW WHAT STEPS TO TAKE TO PREVENT THIS FROM EVER HAPPENING AGAIN?