2002 CHEVROLET SILVERADO 2500 Complaints

DT*: THE CONTACT STATED THE WINDSHIELD WIPERS INTERMITTENTLY WORKED. THE VEHICLE WAS INSPECTED BY THE DEALER WHO DETERMINED THE WINDSHIELD WIPER/WASHER CIRCUIT BOARD MODULE WAS DEFECTIVE AND NEEDED REPLACED. AFTER THE REPLACEMENT, THE WINDSHIELD WIPER/WASHER PROBLEM CONTINUED. THE VEHICLE WAS RETURNED TO THE DEALER WHO REPLACED THE WIPER WASHER SWITCH, MOTOR, AND THE MODULE WHICH CORRECTED THE PROBLEM.

ANTI LOCK BRAKES ACTIVATE AT LOW SPEEDS ON DRY ROADS AND INCREASE STOPPING DISTANCES. THIS ISSUE IS ADDRESSED BY RECALL 05068A AND 05V379000. MY VIN IS LISTED HOWEVER THE CHEVROLET DEALER THAT I WENT TO ADVISED THAT IT IS NOT COVERED UNDER THE RECALL. I AM CONCERNED THAT AN ACCIDENT WILL RESULT FROM THIS DEFECT. *NM

2002 CHEVY HD EXT CAB. I TOOK MY PICKUP TO A GM DEALER BECAUSE I KNEW THERE WAS A RECALL FOR THIS ISSUE. THEY TOLD ME THAT MY PICKUP WAS NOT INCLUDED IN THE RECALL. THE BRAKES SHIFT INTO ABS WHEN COMING TO A STOP ALL THE TIME. IT IS CLEAR THAT THEIR IS AN ISSUE WITH THE ABS BRAKING SYSTEMS IN PICKUPS IN THE NORTHERN REGIONS DUE TO SALT, STATED IN THE RECALL FOR NEWER MODELS. I CALLED GM CUSTOMER SERVICE AND THEY TOLD ME THAT THE 2002 PICKUPS ARE NOT YET INCLUDED IN THE RECALL. THIS IS A SAFETY ISSUE THAT SHOULD BE RESOLVED BY CHEVROLET. PLEASE HELP!! *JB

ROUTINE MAINTENANCE REVEALED A LEAK IN THE TRANSFER CASE. THIS LEAD TO DISCOVER A SMALL HOLE IN THE CASE. THIS IS CAUSED BY A PART DEFECT THAT BREAKS OVER TIME. USUALLY AROUND 85,000 TO 105,000 MILES. THE PART IS AN "ANTI-RATTLE CLIP" THAT PREVENTS THE INNER PUMP FROM OF COURSE RATTLING. WHEN THIS PART BREAKS, THE PUMP THEN RUBS A HOLE FROM THE INSIDE OUT. IF THIS IS NOT CAUGHT IN TIME, THE LUBRICATING OIL WOULD RUN DRY AND THIS WOULD LEAD TO A DRIVETRAIN MALFUNCTION. I WILL BE ORDERING A REPLACEMENT TRANSFER CASE. YES OLD PART WILL BE AVAILABLE. NOTE: AS OF YET, THE REPLACEMENT PART FOR THIS HAS NO MODIFICATIONS TO PREVENT THIS FROM HAPPENING AGAIN. *JB

DT: THE CONTACT HEARD A STRANGE NOISE IN THE FRONT END WHILE TURNING CORNERS. THE VEHICLE WAS DRIVEN HOME AND THE FRONT WHEEL BEARINGS WERE INSPECTED. BOTH FRONT TIRES WERE READY TO FALL OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP AND BOTH FRONT WHEEL BEARINGS WERE REPLACED. UPDATED 1/19/2006 - *NM

DT: WHILE DRIVING AT ABOUT 60 MPH AND THE CONSUMER STOPPED TO PERFORM A TURN. AFTER COMPLETING THE TURN THERE WAS A LOSS OF BRAKES AND POWER STEERING. THE CONSUMER WAS ABLE TO DRIVE HOME. THIS HAPPENED WITHOUT WARNING, NO PREVIOUS OCCURRENCES. THE CONSUMER SELF DIAGNOSED THE ISSUE AS WITH THE POWER STEERING PUMP. THE CONSUMER TOOK APART THE POWER STEERING PUMP, AND THE DRIVESHAFT OF THE POWER STEERING PUMP WAS BROKEN . THE CONSUMER FELT THIS MAY BE DUE TO POOR CASTING OR UNDERSIZED IN DESIGN. THE CONSUMER HAS NOT REPLACED THIS AT THIS TIME. THE CONSUMER CONTACTED BOTH THE GM DEALER AND MANUFACTURER. THEY WERE NOT WILLING TO PAY FOR ANY REPAIRS. NO REPAIRS OR CORRECTIONS HAVE BEEN MADE AT THIS TIME. *AK THE CONSUMER REPAIRED THE VEHICLE HIMSELF. *NM

STEEL BELTED RADIAL TIRE FIRESTONE STEEL TX RADIAL A/T LT245/75R16 SEPARATED AT HIGHWAY SPEED OF 65 MPH. DRIVER MAINTAINED CONTROL OF VEHICLE BUT TRUCK WHEEL WELL AND BUMPER AND BODY OF TRUCK ARE DAMAGED. DRIVER RECOVERED STEEL BELT FRAGMENTS FROM FREEWAY AND TIRE IS AVAILABLE. FIRESTONE HAS REQUESTED WE SEND TIRE TO THEM. FIVE NEW TIRES WILL BE PURCHASED TO AVOID ADDITIONAL INCIDENTS. *JB

ON BOTH MY 2003 CHEVY SUBURBAN, AND 2002 CHEVY K2500 TRUCK, THE GAS GAUGE READS ERRONEOUSLY. TENDS TO GET HUNG UP AT 1/4 TANK, THEN LATER GOES TO EMPTY...AT WHICH TIME I'VE RUN OUT OF GAS! CHEVY REPLACED THE BURB FUEL SENSOR TWICE, AND THE TRUCK ONCE...UNDER WARRANTY. PAST WARRANTY THEY WILL NOT HELP. SAFETY ISSUE: I RAN OUT OF GAS IN DOWNTOWN ATLANTA INTERSTATE TRAFFIC DURING RUSH HOUR, HAD TO WEAVE MY DEAD TRUCK THROUGH 70 MPH TRAFFIC TO THE LEFT SHOULDER. VERY DANGEROUS MOVE...LUCKILY WAS NOT REAR-ENDED! HAVE FRIENDS W/ SAME TRUCK...SAME PROBLEM. *NM

2002 CHEVROLET 2500HD W/ 8.1L GASOLINE ENGINE: THE FAILURE OF THE CRANKSHAFT POSITION SENSOR ON THESE ENGINES APPEARS TO BE A VERY COMMON PROBLEM. THIS SENSOR FAILED ON MY TRUCK AT ONLY 30K MILES! I KNOW OF TWO OTHER '02 TRUCKS W/ THIS ENGINE THAT ALSO HAD THE SENSOR FAIL AND MANY OTHERS HAVE BEEN DISCOVERED WHILE DOING RESEARCH ON THIS PROBLEM! THE SERIOUSNESS OF THE PROBLEM LIES IN THE FACT THAT THE TRUCK SUDDENLY STOPS RUNNING FOR NO REASON AND YOU LOSE ALL POWER FOR THE BRAKES AND STEERING. AT TIMES IT WILL RESTART WITHOUT ANY PROBLEMS ONCE YOU SHIFT TO NEUTRAL, BUT OTHER TIMES IT MAY NOT RESTART FOR A DAY OR MORE. THIS WAS A HUGE SAFETY ISSUE FOR ME SINCE I TOW A 10K LBS. FIFTH-WHEEL WITH THE TRUCK! MY TRUCK STOPPED RUNNING FOUR TIMES OVER THE COURSE OF TWO WEEKS AS A RESULT OF THIS PROBLEM. EVERYTIME WAS WHILE TRAVELING IN TRAFFIC, WITH ONLY ONE OF THE TIMES WHILE BEING STOPPED AT A LIGHT! MY TRUCK IS NO LONGER UNDER WARRANTY DUE TO THE TIME LIMIT OF 36 MONTHS EXPIRING. TO HAVE SUCH A PART FAIL WITH ONLY 30K MILES ON THE ENGINE IS OUTRAGEOUS. ONE OF THE OTHER TRUCKS I KNOW OF HAD THE SENSOR FAIL AROUND 55K MILES. SAME PROBLEM, IT WOULD JUST STOP IN TRAFFIC OR WHEN PULLING OUT OF A LIGHT OR STOPPED TURN. AGAIN, A HUGE SAFETY ISSUE!!! THE COSTS TO ME TO REPAIR MY TRUCK FOLLOW: AC DELCO REPLACEMENT CRANKSHAFT SENSOR - $69.26 TOW CHARGES TO TOW TO JOSEPH CHEVROLET, CINCINNATI, OH - $58.85 LABOR DUE TO THE ORIGINAL SENSOR BREAKING IN THE BLOCK! - $336.54 TOTAL COST TO REPLACE THE SENSOR AFTER ONLY 30K MILES! = $464.65 AGAIN, I HAVE TO REPEAT HOW LARGE A SAFETY ISSUE THIS IS ON THESE TRUCKS!!! THE ENGINE JUST STOPS FOR NO REASON AT ANY TIME, HIGHWAY, SLOW MOVING, STOPPED, ETC. IT MAY RESTART, BUT THEN AGAIN IT MAY NOT FOR MANY HOURS! THE TRUCKS WITH THESE ENGINES IN THEM ARE GENERALLY TOWING LARGE TRAILERS BEHIND THEM. THIS COMPOUNDS THE SAFETY ASPECT OF THE PROBLEM. *JB

I HAVE A 2002 CHEVROLET 2500 4X4. I NOTICED THE REAR BRAKES WERE GETTING VERY HOT. I PULLED THE REAR WHEELS AND NOTICED THE ROTORS HAD RUST PITS IN THEM WHICH I BELIEVE CAUSED THE BRAKE PADS TO WEAR PREMATURELY. THE FRONT PADS AND ROTORS ARE FINE. I HAD THE REAR ROTORS MACHINED AND REPLACED THE BRAKE PADS. *NM