2016 CHEVROLET SILVERADO 2500 Complaints
View complaints related to 2016 CHEVROLET SILVERADO 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 120 complaints submitted for the 2016 CHEVROLET SILVERADO 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 CHEVROLET SILVERADO 2500- Elkview , WV
While my wife and two young kids were driving down the road with sThe rear heater element caught fire and shattered the rear passenger side back glass. There was no warning lights, or prior failures with this system. This problem has not been inspected by anyone at this point due to being a holiday weekend.
Source: NHTSA WEB SITE -
2016 CHEVROLET SILVERADO 2500- Wakefield, RI
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving 35 MPH, the contact attempted to accelerate but the vehicle failed to respond. There was no warning light illuminated. The contact was able to pull over and turn off the vehicle. The contact stated that once the vehicle had cooled down, the vehicle was restarted and operated normally. The contact stated that the failure reoccurred. The dealer was contacted and stated that the vehicle needed to be diagnosed. The dealer suggested that the failure might be related to the transmission. The manufacturer was contacted and stated that the vehicle was not under recall and a case was filed. The failure mileage was 75,000. The VIN was not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 CHEVROLET SILVERADO 2500- Aztec, NM
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving 55 MPH and towing a 2005 Dump Trailer, the message "Service Trailer Brake System" was displayed, and the trailer brake failed. The contact veered to the side of the road. The contact stated that upon inspecting the trailer wires and fuses, he noticed that the parts were in good condition. The contact was able to continue driving however, the failure had been reoccurring intermittently while driving. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 CHEVROLET SILVERADO 2500- Cheshire, OR
The contact owns a 2016 Chevrolet Silverado 2500. The contact received a notification for NHTSA Campaign Number: 21V504000(Air Bags). The dealer had been notified about the recall and informed that parts were not yet available despite the notification that stated otherwise. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 CHEVROLET SILVERADO 2500- Enoch, UT
The infotainment center seems to malfunction and push buttons on it's own or not respond to input, which seems related to a more serious problem I experienced where the gauge cluster was not reading anything out when I was driving, including not knowing what speed I was at or what gear I was in. I had to turn the vehicle off several times and restart it several times before the issue resolved.
Source: NHTSA WEB SITE -
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2016 CHEVROLET SILVERADO 2500- Copperopolis, CA
I was driving home from work on a busy road that had road construction and my truck without warning just died as if it ran out of fuel. I had it diagnosed and it’s the MP4 injection pump that went bad. Very common in this year it’s a minimum of$9500. To replace the entire fuel system. It could have caused me to have an accident. And GM is aware of the injection pumps going bad. The MP4 pumps are designed for vehicles in European countries not the USA. Ford and Dodge have class action lawsuits against them for this faulty system.
Source: NHTSA WEB SITE -
2016 CHEVROLET SILVERADO 2500- Orangevale , CA
My trailer brake warning bell keeps coming on all the time saying service trailer brake , then says connected. I have pulled the fuse as to not here this bell all the time. I just changed the module and it still does it. It is very annoying and not haveing brakes for the trailer really sucks. When will this be fixed.
Source: NHTSA WEB SITE -
2016 CHEVROLET SILVERADO 2500- Chino Hills, CA
I purchased 2016 Chevrolet 2500 HD from the dealership. The truck I bought had the CP4 high-pressure fuel injection pump, which comes standard in all GM-manufactured 2011-2016 6.6L Duramax diesel vehicles such as the Chevy Silverado and GMC Sierra, and it is incompatible with U.S. diesel fuel. The pump was originally designed for use in Europe, where the diesel fuel is "dirtier," or more lubricious, than that of the U.S. Because of the heightened pressure that the CP4 exerts in order to increase fuel efficiency, it causes the pump to disintegrate on itself, as the pump's internal metal parts rub against one another generating friction such that metal shavings wear off and are dispersed throughout the high-pressure fuel injection system. This process begins from the very first crank of the Duramax engine. Once these metal shards have sufficiently contaminated the high-pressure fuel injection system, the CP4 fuel pump will suddenly and catastrophically fail — oftentimes while the vehicle is in motion — and become unable to restart. I’m now looking at a $11,000 repair bill. GM knowingly sold a truck with defective parts.
Source: NHTSA WEB SITE -
2016 CHEVROLET SILVERADO 2500- Pinckard, AL
I’m getting a service trailer brake system notification( it’s has been showing up for awhile now). I’ve seen several times where this has come up with individuals that own the same year and makes. Why hasn’t Chevrolet address this situation yet. Any solution would be helpful.
Source: NHTSA WEB SITE -
2016 CHEVROLET SILVERADO 2500- Colgate, WI
Loose steering causes difficulty maintaining lane and constant steering input to attempt to go straight. Steering wheel can be off the the left or right while going straight. Safety to passengers and other drivers on the road at risk due to inability to maintain intended course of travel. Two different Chevrolet dealers have had vehicle in for service, both completing an alignment and stating issue was corrected. Nut on steering box was also tightened per previous TSB. Issue persists. No warning lamps nor messages.
Source: NHTSA WEB SITE