2023 CHEVROLET SILVERADO 2500 Complaints
View complaints related to 2023 CHEVROLET SILVERADO 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the 2023 CHEVROLET SILVERADO 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 CHEVROLET SILVERADO 2500- Breckenridge, MI
The seat beat has been un-latching while driving. It is random when it occurs. No warnings come before this happens. Does not always need to be that I move for it to unlatch. I have been sitting still while driving and it has come undone. The seat belt has been cleaned out. No signs of defect or other damage. Available to be inspected..should be repaired free of charge as this is a life threatening issue.
Source: NHTSA WEB SITE -
2023 CHEVROLET SILVERADO 2500- Delta Junction, AK
This is not a failure, just a poor design for cold temperatures. The windshield wipers are set low on the windshield, below where the defroster can reach. When it is cold/snowing outside, (which it does a lot in the Alaskan interior), the wipers remove the melted water from the windshield and push it down to where the wipers sit in the off position. This causes a major buildup of ice very quickly and the wipers freeze to the glass and collect ice. Then, when the driver attempts to clear more melting snow, the ice that is frozen to the wipers just creates major streaking and poor visibility.
Source: NHTSA WEB SITE -
2023 CHEVROLET SILVERADO 2500- Oconomowoc, WI
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact restarted the vehicle, but the light failed to turn off. While driving 45 MPH hauling a trailer, the vehicle failed to operate as needed and the transmission was making an abnormal clunking sound. The vehicle then went into SAFE Mode and failed to exceed 35 MPH. The contact stated that the failure was related to NHTSA Campaign Number: 24V797000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a claim for the contact. The failure mileage was approximately 29,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 CHEVROLET SILVERADO 2500- Aynor, SC
Traveling 70mph on parkway, out of nowhere, the RPM start revving like the transmission had shifted into neutral, but it is still in Drive. Managed to get off at next exit allowing the Truck to coast. At stop sign, the Truck slams into first, slams into second, reaches 30mph and begins to do same problem and RPM’s rev like in neutral. Can not get the truck to go over 30mph of change any more gears. We did manage to take a 15 min ride to nearby Chevy Dealer. Dealer has confirmed no codes or check engine lights. After 1 full week in, no further information has been provided except at some point next week, it’s on the schedule to open the transmission. Vehicle is now stuck in Maryland. I did receive a rental to continue my way home that evening to SC.
Source: NHTSA WEB SITE -
2023 CHEVROLET SILVERADO 2500- Montebello, CA
The vehicle mileage is 1,886. The vehicle steering command left or right turns had beautiful chime sound. The dealership could not find the signal chime commands. They claim that this vehicle doesn't have chime when turning right or left. This high-end truck has a lot features that dealership don't know about. This vehicle mileage is very good on the highway 22.4 miles per gallon.
Source: NHTSA WEB SITE -
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2023 CHEVROLET SILVERADO 2500- MONTEBELLO, CA
THE VEHCILE ONLY HAS 1779 MILES. THE AC UNIT OPERATED FOR SHORT PERIOD TIME. THE OUTSIDE TEMPERTURE WAS 95 DEGREE FAHRENHEIT ALL THE CONTROLS WERE NOT INOPERATE. THE A/C COMPRESSOR PUMP WAS NOT FUNCTIONING. THE ONLY ITEMS WORKING WAS THE FAN MOTOR BLOWING HOT AIR. I RESTATED THE VEHICLE AND STILL NO COLD AIR OUTPUT. THE DEALERSHIP SAID THEY COULD NOT FIND ANY PROBLEMS WITH A/C UNIT. THE UNIT OPERATED NORMALY AND THE TEMPERTUER IS 35 DEGREES OUTPUT. THE SECOND PROBLEM THE DASH PANEL EMERGENCY LIGHT CABLE WAS NEVER INSTALLED. THE DEALER HAD TO ORDER THE PART.
Source: NHTSA WEB SITE -
2023 CHEVROLET SILVERADO 2500- Vail, AZ
When slowing down the vehicle and almost coming to complete stop the truck shutters when it shifts down. Also, if slowing down and almost coming to a stop and then accelerating the truck hesitates, and then shifts hard. The truck hesitating has caused a delay in clearing traffic while turning to exit the road.
Source: NHTSA WEB SITE -
2023 CHEVROLET SILVERADO 2500- New Boston, MI
Vehicle was towing Horse Trailer. Gave an indication message to check trailer break wiring. I did so and all was working fine. I loaded my horses and pulled out onto the road. Traveling 10 mph the truck completely shut off, no brakes, No warning, I helplessly rolled to a stop. The truck then turned on electrically, but did not start the engine completely by itself. Two minutes later, the truck turned itself off electrically. The motor was never running. I had it towed to a dealership in which it took them five days to repair. The truck has 17,000 miles on it. If I would’ve been traveling on the expressway or going any faster, I could’ve killed people.. I personally have PTSD from ever driving this truck hooked to a trailer again. There should have been some kind of warning system. I should have never lost my brakes. I purchased this truck as a towing vehicle from my Horse Trailer And now I am terrified to use it!
Source: NHTSA WEB SITE -
2023 CHEVROLET SILVERADO 2500- La Joya, TX
The contact owns a 2023 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 CHEVROLET SILVERADO 2500- Nettie, WV
The contact owns a 2023 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tailgate had started detaching from the vehicle. The dealer was contacted, and the vehicle was diagnosed, and it was determined that the tailgate needed to be replaced. The vehicle had not been repaired due to parts not being available for repair. The manufacturer was made aware of the issue. The failure mileage was 7,800. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE