2002 CHEVROLET SILVERADO 2500 Complaints
View complaints related to 2002 CHEVROLET SILVERADO 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 340 complaints submitted for the 2002 CHEVROLET SILVERADO 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET SILVERADO 2500- LINCOLN, IL
ON TRIP HOME FROM A VACATION. PULLING A 28 FT FIFTH WHEEL CAMPER AND A MOTORCYCLE TRAILER. ON INTERSTATE 65 NORTH BOUND WHEN AN OLDER GENTLEMAN MERGING INTO TRAFFIC THOUGHT IT WAS A GOOD IDEA TO COME TO ALMOST A COMPLETE STOP TO LET OTHER VEHICLE MERGE IN FRONT OF HIM. AT WHICH POINT I HAD TO LOCK THE BRAKES AND JUST AFTER THE ABS STARTED TO COME INTO EFFECT THE BRAKE PEDAL WENT TO THE FLOOR. LUCKILY JUST BEFORE I WAS GOING TO IMPACT THE VEHICLE IN FRONT OF ME HE PULLED AWAY. I TOOK THE NEXT EXIT OFF THE INTERSTATE PULLED TO THE SIDE OF THE EXIT RAMP TO DISCOVER BRAKE FLUID DRIPPING ON THE GROUND JUST FORWARD OF THE DRIVERS DOOR. INSPECTED THE BRAKE FLUID LEVEL TO DISCOVER IT WAS EMPTY. ALL BRAKE LINES ON THIS VEHICLE WILL HAVE TO REPLACED AT AN ESTIMATED COST FROM A DEALER AT $1500.00. THIS IS A SAFETY ISSUE AND SHOULD BE IN A RECALL STATUS. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- NEW MILFORD, CT
WHILE PARKING, BRAKE LINES BURST, ALMOST PINNED A PERSON BETWEEN MY TRACK AND THEIR PARKED CAR - PROBABLY WOULD,HAVE ONLY BROKE LEGS/HIPS. UPON INSPECTION, ALL BRAKE LINES WERE SEVERELY RUSTED. ALL BRAKE LINES IN THE ENTIRE TRUCK NEEDED TO BE REPLACED (USED STAINLESS STEEL). UPON INVESTIGATION, SAW THIS HAPPENED TO MILLIONS OF OTHER CHEVY TRACKS, SOME INVOLVING CRASHES. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- HANOVER PARK, IL
SAME STORY AS EVERY OTHER 99+ SILVERADO: THE BRAKE LINE BURST BEHIND CAB AND ALL BRAKE PRESSURE WAS LOST. BRAKE SYSTEM DEFECTS ARE FAR MORE DANGEROUS THAN A FAULTY IGNITION SWITCH. WHY ARE GM AND NHTSA IGNORING THESE COMPLAINTS? *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- PHOENIX, AZ
EXPERIENCED TIRE SEPARATION AT 70MPH OF A FIRESTONE STEELTEX RADIAL A/T LT245/75R16 LOAD RANGE E M/S. TIRE SEPARATION DAMAGED THE RIGHT REAR QUARTER PANEL AND FORWARD REAR QUARTER PANEL. TOOK THE TRUCK TO A TIRE STORE TO HAVE THE OTHER TIRES INSPECTED. THE REMAINING TIRES WHERE ALL FOUND TO BE SEPARATING. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- RICHMOND, TX
WHILE DRIVING ON CITY STREETS , I WENT TO STOP BEHIND A CAR AT A STOP LIGHT AND THE BRAKES WENT TO THE FLOOR WITH NO WARNING. I HIT THE CAR FROM BEHIND AND LUCKILY NO ONE WAR INJURED BUT MINOR DAMAGE TO THE REAR OF THE CAR WAS OBSERVED. AFTER THE INCIDENT, OIL CONTINUED TO LEAK FROM THE LINE UNDER DRIVER SIDE DOOR, THE WARNING LIGHT DID COME ON BUT AFTER THE ACCIDENT HAD ALREADY OCCURRED. THIS WAS THE FIRST FAILURE. BRAKE LINE WAS REPAIRED AND A YEAR LATER, THE SECOND BRAKE LINE FAILED ON MAY 23, 2014. WHILE PULLING BOAT OUT OF BOAT RAMP, I WENT TO STOP THE TRUCK AND THE BRAKE PEDAL WENT TO THE FLOOR AGAIN , LUCKILY NOT GOING FAST OR DOWN AN INTERSTATE. AGAIN THE LEAK WAS FROM UNDER THE DRIVER SIDE DOOR, BUT WAS THE OTHER PARALLEL LINE GOING TO THE ABS BLOCK. THIS IS A SERIOUS SAFETY ISSUE AND I WAS VERY LUCKY TWICE. ALL BRAKE LINES WILL BE REPLACED WITH STAINLESS STEEL LINES. I WILL NOT BUY ANOTHER GM PRODUCT UNLESS THEY MAKE THIS RIGHT. *TR
Source: NHTSA WEB SITE -
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2002 CHEVROLET SILVERADO 2500- TANEYTOWN, MD
ON MAY 9, 2014 I WAS BACKING UP TO HOOK UP TO A TRAILER WITH MY TRUCK. WITH ABSOLUTELY NO WARNING SIGN OR INDICATION, MY BRAKE LINE BUSTED AND I HAD NO BRAKES WHATSOEVER. THE PEDAL WENT ALL THE WAY TO THE FLOOR. EVEN AT THIS SLOW OF SPEED IN REVERSE I COULD NOT STOP AND RAN DIRECTLY INTO THE TRAILER. MY WIFE WAS STANDING AT THE TRAILER DIRECTING ME AND LUCKILY DID NOT GET HURT BECAUSE OF THIS BRAKE FAILURE. I HAD TO USE THE EMERGENCY BRAKE TO GET STOPPED, AND EVEN THAT WAS VERY SLUGGISH TO STOP THE TRUCK. I AM NOW FINDING OUT THAT THIS IS COMMON ISSUE WITH THESE VEHICLE AND THERE IS AN OPEN INVESTIGATION INTO THIS MATTER. GM NEEDS TO DO SOMETHING ABOUT THIS AS THE IMMEDIATE FAILURE OF THE BRAKES WITH NO WARNING IS SURE TO CAUSE SERIOUS INJURY OR DEATH SHOULD IT HAPPEN WHILE DRIVING DOWN THE ROAD. *JS
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- WAVERLY, NY
STEPPED ON THE BRAKE PEDAL TO PUT THE TRUCK IN GEAR AND THE PEDAL WENT TO THE FLOOR. IT BLEW OUT THE BRAKE LINE RUNNING FROM THE ABS BLOCK TO THE REAR. I REPLACED THAT ONE AND WHEN CHECKING FOR LEAKS, A LINE RUNNING FROM THE MASTER CYLINDER THEN BLEW OUT. I DECIDED TO REPLACE THEM ALL AT THAT POINT. THE AC DELCO KIT FOR MY TRUCK WAS BACK ORDERED AND IT TOOK OVER TWO MONTHS FOR IT TO COME. NOW I AM CONCERNED ABOUT MY FUEL LINES. CHEVY, GM, PLEASE HELP! THESE ARE MAJOR SAFETY ISSUES! RECALLS!?!?!? *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- BRANCH, MI
WHILE BACKING DOWN DRIVEWAY THE BRAKES WERE APPLIED. THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR WITH TOTAL BRAKE FAILURE. EMERGENCY BRAKE WAS USED TO STOP VEHICLE. UPON INSPECTION, TWO BRAKE LINES HAD RUSTED TO THE POINT OF FAILURE AND ALL BRAKE FLUID WAS ON THE GROUND. MY 1987 F-250 DOES NOT HAVE BRAKE LINES THIS RUSTED. I AM GLAD I WAS NOT IN CITY DRIVING WHEN THIS OCCURRED. I WILL HAVE VEHICLE TOWED TO DEALERSHIP TO HAVE ALL BRAKE LINES REPLACED. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- GLENNIE, MI
I BELIEVE THAT I ALSO HAVE A PROBLEM WITH MY IGNITION AND FRONT PANEL. I CAN PULL MY KEY OUT IN ANY POSITION. EVERYTHING LIGHTS UP ON THE DASHBOARD AT ONE TIME OR ANOTHER. IT HAS CALLED MY VEHICLE TO STALL OR EVEN SHUT DOWN ALTOGETHER. I DON'T UNDERSTAND WHY MY VEHICLE HAS NOT BEEN RECALLED. I HAVE HAD IT IN SEVERAL TIMES BUT AM UNABLE TO FIND OUT WHAT THE CAUSE IS. PLEASE HELP ME. MY TRUCK SCARES ME SO MUCH, I'M AFRAID TO DRIVE IT, ESPECIALLY ON THE FREEWAY, OR ROADS THAT ARE BLACKED OUT FOR CELL PHONES, AND NO WAY TO GET HELP. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- LEBANON, PA
MY WIFE USED MY 2500 HD 4WD PICKUP TO GO TO WORK DURING INCLEMENT WEATHER. SHE CALLED ME WHILE DRIVING AND THOUGHT THE ROAD WAS ICY BECAUSE SHE THOUGHT SHE SLID THROUGH TWO BUSY INTERSECTIONS. I ASKED HER HOW FAST SHE WAS DRIVING AND SHE SAID NOT REAL FAST BUT THE TRUCK DID NOT STOP. I TOLD HER TO TAKE IT EASY AND APPROACH INTERSECTIONS SLOWLY. SHE MADE IT TO WORK AND HOME LATER THAT NIGHT (2ND SHIFT) SAFELY. THE NEXT MORNING I DROVE THE TRUCK TO WORK AND PROMPTLY DROVE RIGHT THROUGH A BUSY INTERSECTION NEAR HOME WITH THE BRAKE PEDAL ON THE FLOOR. WIFE DID NOT NOTICE PEDAL SINCE SHE IS ONLY 5'1" AND DIDN'T HAVE PEDAL TO FLOOR. LUCKILY THERE WAS NO TRAFFIC EARLY IN THE MORNING OR RESULTS COULD HAVE BEEN CATASTROPHIC. GOT TRUCK HOME AND DID A THOROUGH CHECK OF BRAKE SYSTEM. LINE FROM FRONT OF MASTER CYLINDER TO ABS MODULE ON FRAME RAIL WAS RUSTED THROUGH. OTHER LINES ALSO LOOKED LIKE THEY WERE DUG UP FROM DAVEY JONES LOCKER AT THE BOTTOM OF THE OCEAN. I'VE OWNED THIS TRUCK FROM NEW AND HAVE TAKEN GREAT CARE OF IT. MY 1968 CHEVELLE HAS BETTER LOOKING ORIGINAL BRAKE LINE ON IT. DON'T KNOW WHAT IS GOING ON BUT THIS IS A SERIOUS PROBLEM, AND NOT JUST BRAKE LINES FROM WHAT I HAVE READ. GM NEEDS TO ADDRESS THIS THROUGH A RECALL BEFORE SOMEONE GETS KILLED, IF IT DIDN'T HAPPEN ALREADY. I DID CALL DEALER I BOUGHT TRUCK FROM AND THEY ACKNOWLEDGED KNOWING THERE IS A PROBLEM, BUT OFFERED NO ASSISTANCE OTHER THAN FREE QUOTE TO REPAIR (WITH OEM STEEL LINES). I BOUGHT AN AFTERMARKET SET OF SS LINES FOR THE ENTIRE TRUCK AND HAVE INSTALLED BOTH MASTER CYLINDER LINES SO FAR. WAITING FOR WARM WEATHER FOR THE REST....HOPE ANOTHER DOESN'T FAIL IN THE MEANTIME ! *TR
Source: NHTSA WEB SITE