2020 CHEVROLET SILVERADO 2500 Complaints

This manual seat does not have an adjustment for up and down. Short people can not adjust to see over the hood when driving. Their solution is to sit on a cushion. This makes the seatbelt fit wrong and you slide around on the seat. This is a safety hazard with no solution. The “kits” you buy then make the seat a risk to disconnect from the truck.

The contact owns a 2020 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the steering wheel briefly became tight before returning to normal functionality. After the failure, the temperature gauge indicated that the engine was overheating. The contact also stated that the brake pedal required excessive force to slow and bring the vehicle to a complete stop. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 74,000.

The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving at 55 MPH, the tachometer was operating erratically, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, and after a visual inspection, the contact observed transmission fluid pooling underneath the vehicle. The service electric parking brake warning light was illuminated. The vehicle was towed to the dealer, who determined that the transmission oil cooler line failed at the crimp and that a failure with the electric parking brake had caused abnormal wear and tear to the brake pads and rotors. The vehicle was not repaired. The vehicle was then towed to another dealer, who confirmed the diagnosis, adding that the failure resulted in damage to the transmission, requiring a replacement of the transmission. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: N212326940, but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 67,000.

I own a 2020 Chevrolet Silverado 2500 HD pick-up, VIN: [XXX] . I use this truck primarily to haul a heavy horse trailer and to tow a travel trailer. Ever since I bought this truck I have had a problem with the trailering application. At times it will start working (especially if it has not been used in a while??), but every time I am actively using it there is an issue: •The app will totally blank out giving me a black screen, and/or •I will get a message that my trailer brakes are disconnected. I will stop, disconnect and reconnect the brakes, turn off the engine and restart, and so on. Nothing helps. I have had my truck in to the dealer (Bend Chevrolet) three times to have this repaired. Every time I get the reply that there is nothing they can do, that Chevrolet says this is a software issue and that they are working on it. See Bulletin [XXX] Trailering App is Non-Functional, published 11/5/2020. Chevrolet has been aware of this problem for over 3 years and has not come up with a solution? This feels like they are ignoring it. I have searched on-line and see that many Chevrolet Silverado owners have the same problem and are getting no assistance in solving it. For years. This is a safety problem. I haul in mountainous terrain and cannot afford to have issues with my trailering system, especially the brakes. I would like to see the NHTSA issue a recall on this problem and demand that Chevrolet fix it. Please contact me if you need additional information. I would really like to get this fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE LOST POWER AS A RESULT OF A BAD SHORTED OUT CONNECTOR ON DIESEL INJECTOR 4 AND CAUSED ENGINE MISFIRES. WHICH RESULTED IN THE VEHICLE BEING UNDER POWERED WHILE DRIVING DOWN THE ROAD

The Transmission Oil Cooler line separated at the crimp joint from the rubber hose to metal pipe. This sprayed trans fluid all over my hot exhaust(fire risk) and caused and immediate loss of propulsion as I was accelerating to merge onto the highway. I was lucky enough to have multiple vehicles swerve to avoid hitting me. This defect left me on the side of the expressway.

I purchased this vehicle brand new from Lunghamer Chevrolet in Pontiac, MI. I park my truck on a hill every day and as of around a week ago the emergency brake system won't disengage properly. I know it has been engaging since, my gas milage has decreased significantly. Then, a warning light came on the dash, so I took it to Wally Edgar Chevrolet in Lake Orion for diagnosis and they told me that the actuators and wiring harness need to be replaced. They said that there seems to be corrosion on the connector to the harness, and the actuators need to be replaced. Since, my warranty is expired they will not cover the repairs and they quoted me $2,125. I only have 48,428 miles on this vehicle! If the emergency brake is engaged, couldn't it completely stop my vehicle without warning? I drive the highway every day! Isn't this a safety concern? I don't go off road, I don't abuse this truck and I keep it clean as much as possible! Yes, I live in Michigan but, GM has been producing vehicles for quite a long time and I cannot believe they can't keep the wiring connector from corroding. I also went online to see if there were others that have experienced this, and I found one owner of the same model that had to fix it twice! [XXX] . I'm sure I could find more complaints but, I stopped there since I am so disappointed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Back window leaked. It was a heavy mist all night, not even heavy rain yet, and when we opened the passenger back door in the morning around 7:30 am, we found a pool of water on the back seat and water running down the seat. When I checked the forums, there is an abundance of complaints about the back windows leaking in Chevy trucks for many years now.

The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that on several occasions while driving at various speeds, the vehicle started to lose motive power and then stalled. The contact stated that on most occasions, the vehicle was restarted after one attempt. The vehicle was taken to three different dealers on several occasions however, the failure could not be duplicated. The vehicle was then towed to a dealer where it was diagnosed that the Fuel Pump Driver Module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 15,000.

The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that the radio volume was decreasing and increasing intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was water leaking through the rear sliding window into the stereo amplifier, which had caused the amplifier to experience an electrical shortage. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 63,763.