2016 CHEVROLET SILVERADO 2500 Complaints

View complaints related to 2016 CHEVROLET SILVERADO 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 120 complaints submitted for the 2016 CHEVROLET SILVERADO 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 CHEVROLET SILVERADO 2500
    - GOOSE CREEK, SC

    DURAMAX 2500HD SILVERADO LT STEERING/BRAKE ISSUE WHEN REAR TIRES GO BELOW TPMS THRESHOLD OF 56 PSI PER TIRE AND ILLUMINATE A WARNING LIGHT. THE SYMPTOMS WERE WHILE DRIVING IN FORWARD DIRECTION A FEELING OF BAD BRAKES/WARPED ROTOR/MISSING LUG NUTS WITH A CONTINUAL INCREASE OF SHAKING PAST 25MPH UP TO 65MPH AT WHICH POINT IT FELT COMPLETELY UNSAFE. OTHER SYMPTOMS WERE NOTICEABLY WORSE WHILE BRAKING THE STEERING WHEEL BECAME ALMOST UNHOLDABLE AND SHAKING TO AN EXTREME. BRAKES, ROTORS AND ASSOCIATED HARDWARE HAVE BEEN CHECKED AND ARE IN GOOD CONDITION. THE TRUCK ONLY HAS 72K MILES ON IT. AFTER STOPPING AT A SHOP AND PUTTING AIR BACK IN THE TIRES BACK TO "WITHIN TOLERANCE UP TO 65 PSI PER TIRE. THE TRUCK DRIVES NORMALLY AS IT SHOULD WITHOUT SHAKE OR WOBBLE. IT CURRENTLY HAS NON FACTORY TIRES OF BRAND: TOYO A/T OPEN COUNTRY. SIZE: LT265/70/R17

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET SILVERADO 2500
    - NORTH MAIZE, KS

    TL* THE CONTACT OWNS 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL WAS LOOSE AND IT WAS DIFFICULT TO STEER THE VEHICLE STRAIGHT. THE VEHICLE WAS TAKEN TO DON HATTEN CHEVROLET SERVICE (6000 HATTAN DR, WICHITA, KS 67219, (316) 633-7175) AND THE CONTACT WAS INFORMED THAT THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY AND THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 CHEVROLET SILVERADO 2500
    - WEST WYOMING, PA

    AT AROUND 27900 MILES ALL OF A SUDDEN THE STEERING WHEEL HAS 3 TO 4 INCHES OF FREE PLAY. IT IS SLOPPY AT ALL SPEEDS, IT IS WAS HARD TO MAINTAIN THE LANE ESPECIALLY AT HIGHWAY SPEEDS WHILE GOING OVER A BRIDGE DECK WHERE THE BLACKTOP MEETS THE CONCRETE, THE TRUCK WOULD JERK TO THE RIGHT OR LEFT. I CALLED MY DEALERSHIP BONNER CHEVROLET IN KINGSTON PA. I WAS ABLE TO DROP IT OFF AND TOLD THEM MY PROBLEM AND THAT WAS A SERVICE BULLETIN PIT5501C FOR IT. THEY PUT ADHESIVE ON THE BOLT FOR THE STEERING BOX. NOW LESS THAN 3000 MILES THE STEERING IS SLOPPY AGAIN. HOW MANY MORE COMPLAINTS DOES THERE HAVE TO BE TO HAVE THE GEAR BOX REPLACED? DOES SOMEONE HAVE TO GET KILLED OR SERIOUSLY INJURED? *TR

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET SILVERADO 2500
    - JONESBORO, LA

    I WENT TO BUY NEW TIRES FOR THE FIRST TIME AND THEY CALLED ME BACK AND ASKED HAD THE TRUCK BEEN IN A WRECK AND NO IT HADN'T. THEY ASKED HAD I BOUGHT IT NEW AND THE ANSWER WAS YES. MY TRUCK HAS BEEN DRIVEN BY ME A 53 YEAR OLD WOMAN AND HAS BEEN TAKEN CARE OF. THEY SAID THEY HAD NEVER SEEN ANYTHING LIKE THIS. MY RIM WAS BROKEN ALL THE WAY THROUGH. *TR

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET SILVERADO 2500
    - ODESSA, TX

    JERKING OF TRANSMISSION/ GEARS. GEARING UP AND DOWN. SHAKING AT HIGHER SPEEDS. *TR

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET SILVERADO 2500
    - LIVONIA, MI

    TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE STEERING WHEEL WOBBLED WHILE STEERING THE VEHICLE. THE CONTACT WHO MENTIONED BEING A CERTIFIED MECHANIC STATED THAT THE STEERING WHEEL LASH ADJUSTER FOR THE POWER STEERING GEAR BOX BOLTS LOOSENED. THE CONTACT REPAIRED THE VEHICLE BY REPLACING THE STEERING GEARBOX. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN, 18-NA-280, AS A POSSIBLE FIX FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NEAREST DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 CHEVROLET SILVERADO 2500
    - APPLING, GA

    VERY LOOSE(EXTREME PLAY) STEERING. STEERING HAS AT LEAST 3 INCHES OF PLAY. WHEN GOING AROUND CURVES YOU HAVE TO STEER THE PLAY UNTIL THE LOOSENESS(PLAY) IN THE STEERING CATCHES. THIS IS NOT SAFE. PLEASE ADVISE. 55,000 MILES. WHEN DRIVING STRAIGHT, THE STEERING WHEEL CAN BE MOVED BACK AND FORTH A CONSIDERABLE AMOUNT WITHOUT OUT HAVING ANY EFFECT ON THE ACTUAL TURNING OF THE VEHICLE. THIS ISSUE IS CONSTANT. IT IS ALWAYS HAPPENING IF THE VEHICLE IS ON. PLEASE ADVISE ASAP.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET SILVERADO 2500
    - VANCEBURG, KY

    STEERING WHEEL WAS VERY LOOSE TOOK IT IN TO DEALERSHIP AND THEY SAID MY STEERING GEARBOX IS GOING OUT WAITING ON PART DIFFICULT TO KEEP TRUCK ON ROADWAY IT DOES IT ON HIGHWAY 64 GOING 70, OR ON BACK ROADS RUNNING 35 THERE IS SO MUCH PLAY ITS VERY HARD TO KEEP IN CONTROL. TRUCK ONLY HAS 40000 MILES SEEN MANY MANY OTHER PEOPLE HAVING TO DO THE SAME THING MORE THAN ONCE IN A 10000 MILE TIME FRAME THIS ISSUE NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET SILVERADO 2500
    - BAKERSFIELD, CA

    I HAVE A 2006 WEEKEND WARRIOR 3105 5TH WHEEL. WHEN I PURCHASED THIS TRUCK I TRADED IN A 2011 GMC SIERRA 2500HD THAT I HAD NOT HAD ANY PROBLEMS WITH. THIS 2016 IS MY 4TH DURAMAX I HAVE OWNED A 2002, 2005, 20011 AND THIS TRUCK A 2016. WHEN I AM TOWING MY 5TH WHEEL AT COMPLETELY RANDOM TIMES I GET A "SERVICE TRAILER BRAKES" IMESSAGE ON THE DASH. AS SOON AS THIS MESSAGE APPEARS IT TURNS OFF THE TRAILER BRAKES. I HAVE TO FIND A WIDE SPOT PULL OVER AND: TURN THE TRUCK OFF, GET OUT, UNPLUG THE TRAILER AND PLUG IT BACK IN. THIS RESETS THE TRUCK AND THE BRAKES WILL WORK UNTIL THE NEXT OCCURANCE. SATURDAY FEBRUARY 8TH I LEFT FOR A WEEK LONG TRIP TO PISMO BEACH. I WENT LESS THAN 25 MILES WHEN I GOT THE FIRST "SERVICE TRAILER BRAKES" MESSAGE. I LOOKED FOR A WIDE SPOT PULLED OVER AND DID THE UNPLUG/PLUG IN THING AND IT STARTED WORKING AGAIN. THIS HAPPENED TWICE MORE ON THE WAY TO PISMO BEACH. MONDAY I WENT TO THE CHEVY DEALER IN ARROYO GRANDE. THEY LOOKED AT THE TRUCK AND SAID THERE WERE CORRODED CONNECTORS IN THE T CONNECTOR IN THE BACK BUT THEY COULD NOT GET A NEW ONE FOR 3-5 DAYS. WHILE I WAS IN THEIR DEALERSHIP THE MAN IN LINE IN FRONT OF ME WAS IN FOR SERVICE FOR THE SAME THING "SERVICE TRAILER BRAKES". HE HAS HAD HIS TRUCK IN 7 TIMES FOR THE SAME ISSUE. HIS IS A 2017. I GET ONLINE AND ORDERED A POLLAK T-CONNECTOR AND HEAVY DUTY RECEPTICAL AND IT WAS DELIVERED TO ME FRIDAY. I INSTALLED THEESE ON SATURDAY AND USED A TEST LIGHT TO MAKE SURE EVERYTHING WAS WORKING AND WIRED PROPERLY. SUNDAY WHEN I LEFT TO RETURN HOME I DIDNT GET 5 MILES DOWN THE ROAD WHEN I GOT THE "SERVICE TRAILER BRAKES " MESSAGE. I WAITED FOR A WIDE SPOT ON THE 101 FWY PULLED OVER TURNED THE TRUCK OFF, PULLED THE PLUG AND REPLUGGED IN AND IT WORKED THE REST OF THE TRIP APPROXIMATELY 135 MILES. I DON'T TRUST THIS TRUCK ANYMORE AND I THINK ITS A DANGEROUS VEHICLE TO BE TOWING WITH.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET SILVERADO 2500
    - ST.JOSEPH, MO

    WHILE DRIVING ON A CITY STREET I SMELLED SOMETHING BURNING I HEARD A SIZZLING SOUND AND LOOKED IN THE BACK AND SMOKE WAS ROLLING FROM BEHIND MY PASSENGER BACK SEAT. I REALIZED IT WAS COMING FROM THE WIRE CONNECTION FOR REAR DEFROSTER. THE SMOKE STOPPED AFTER ABOUT 10 SECONDS SO I CONTINUED DOWN THE ROAD AND AFTER ABOUT 30 SECONDS A LOAD BOOM OCCURRED AND THE PASSENGER REAR SECTION OF MY ELECTRIC SLIDING WINDOW WITH DEFROST EXPLODED. I TOOK IT TO THE DEALER AND THEY SAID IT WASN'T COVERED BY WARRANTY OR RECALL. THIS IS BEING RECALLED IN CANADA ON THE SAME TRUCKS BUT NOT U.S. TRUCKS.

    Source: NHTSA WEB SITE