2016 CHEVROLET SILVERADO 2500 Complaints

17,200 MILES AND THE STEERING HAS 3-4 INCHES OF SLOP IN IT BEFORE THE TRUCK BEGINS TO TURN. IT IS EXTREMELY HARD AND DANGEROUS TO DRIVE. WANTS TO LEAVE ITS LANE CONSTANTLY. MECHANIC FOUND THE LASH NUT TO BE BACKED HALFWAY OFF, THE GEAR BOX IS LEAKING FLUID, THE POWER STEERING PUMP IS LEAKING FLUID, AND THE HOSES ARE LEAKING AS WELL. 3 YEAR WARRANTY ENDED A LITTLE OVER A MONTH AGO, SO GM SR. ADVISOR SAID THAT THEY WOULD NOT COVER ANYTHING, EVEN THOUGH IT IS WELL UNDER THE MILEAGE PORTION OF THE WARRANTY PARAMETERS. THE CUSTOMER RELATIONS MANAGER AT THE LOCAL DEALERSHIP REFUSED TO CALL ME PER THE REQUEST OF THE GM CASE MANAGER, AND HE PASSED MY CASE TO ONE OF HIS SERVICE ADVISERS, SO NO HELP FROM MY DEALERSHIP AT ALL. THERE ARE 7 TSB'S FOR THIS ISSUE #PIT5501C->F & 18-NA-280. THE GM SERVICE BULLETIN SPECIFICALLY SAYS "ALL VIN #'S FOR 2016 2500HD" "ALL ENGINES" & "ALL TRANSMISSIONS", YET SR. ADVISORS AT GM CUSTOMER CARE SAY NOTHING IS ATTACHED TO MY ACCOUNT, AND MY TRUCK HAS NOT BEEN INTO A GM DEALERSHIP IN A YEAR, SO THEY WILL NOT COVER ANYTHING. HELLO, 3 YEARS OLD AND 17,000 MILES, THAT'S AN AVERAGE OF 5,666 MILES PER YEAR WHICH IS NOT EVEN ENOUGH MILES FOR GM'S RECOMMENDED OIL CHANGE PERIOD. RECALL THESE DEFECTIVE STEERING GEAR BOXES BEFORE SOMEONE GETS SEVERELY INJURED OR EVEN KILLED! I HAVE PICTURES I CAN SUBMIT IF NEEDED.

AROUND 35,000 MILES THE STEERING BECAME VERY SLOPPY. 4-6 INCHES OF PLAY BEFORE RESPONDING. THE DEFECTIVE STEERING BOX ALSO ACTIVATES STABILITRACK WHILE DRIVING ON CLEAR ROAD CONDITIONS JERKING THE VEHICLE TO THE LEFT. TOOK THE TRUCK THE WILSON COUNTY CHEVROLET BUIK GMC IN LEBANON TN. THEY PERFORMED SERVICE BULLETIN '#PIT5501C. PROBLEM CAME BACK A FEW DAYS LATER. THEY SAID THE STEERING BOX AND PITMAN ARM NEEDED TO BE REPLACED BUT WAS NOT COVERED UNDER WARRANTY. I DO NOT FEEL SAFE DRIVING THE TRUCK WHILE IT JERKS ME ALL OVER THE ROAD. GM NEEDS TO STEP UP AND FIX THE ISSUE ON HUNDREDS OF TRUCKS AFFECTED BY THIS STEERING ISSUE!!!

STARTED TO APPLY BRAKES TO STOP FOR RED LIGHT. ALL OF THE SUDDEN BRAKE PEDAL WENT TO THE FLOOR WHICH CAUSED ME NOT TO BE ABLE TO STOP FOR THE RED SIGNAL. I RAN THRU THE INTERSECTION STRIKING ANOTHER VECHICLE. THAT CAR WAS TOTALED AND OUR TRUCK HAD 7K IN DAMAGE. THEIR WERE MINOR INJURIES TO THE GENTLEMAN I STRUCK AND I RECEIVED TWO TEARS IN MY LEFT ROTATOR CUFF WHICH WILL REQUIRE A SURGICAL REPAIR. SEATBELT DID NOT ENGAGE NOR DID THE AIR BAGS DEPLOY. I ASSUME THE SEATBELT DIDN'T WORK DUE TO THE BRAKE FAILURE.

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL LOOSENED AND BECAME DIFFICULT TO STEER WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO DUBLIN CHEVROLET GMC BUICK (2042 VETERANS BLVD, DUBLIN, GA 31021, 478-246-4916) AND WAS INFORMED THAT HE WOULD HAVE TO HAVE THE VEHICLE DIAGNOSED BEFORE THE DEFECT COULD BE REMEDIED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 9-5643729875. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 25,000.

BRAKE FAILURE ON JUNE 21 2017, CAUSED ACCIDENT SAME ACCIDENT ON NOVEMBER 17 2017 AND AGAIN ON SEPTEMBER 1 2019. I HAVE HAD THE TRUCK IN SHOP TO BE FIXED NUMEROUS TIMES... ABS SENSOR IN FRONT RIGHT WHEEL WAS SUPPOSEDLY BAD. IT DID NOT FIX PROBLEM BC 3 RD ACCIDENT HAPPENED WEEKS AFTER. 9/11/19 GM RELEASED RECALL FOR BREAK FAILURE DUE TO THE VACUUM BOOSTER. MY ISSUE IS EXACTLY WHAT GM HAD JUST ANNOUNCED. CHEVY DEALER AND GM CORPORATE BOTH SAID THERE WAS NOTHING WRONG WITH BRAKES BUT THEY STILL GIVE OUT SLOWING DOWN INTERMITTENTLY. WHY ISNT MY VIN ASSOCIATED WITH THE MOST RECENT RECALL? BECAUSE FOR 3 YEARS NO ONE BELIEVED ME THAT THE BRAKES WERE FAILING.. I LOST MONTHS OF MY WARRANTY AND NOTHING WAS REPAIRED BC THEY SAID THEY WERE IN WORKING CONDITION AND THAT THERE WAS NO ISSUES. ALSO AT HIGH SPEEDS THE TRUCK SHAKES AND/OR VIBRATES, ALSO TOLD NOTHING WAS WRONG, I HAVE ELECTRICAL ISSUE THAT CAUSE ELECTRONIC SCREEN TO GO OUT, THEY SEEN VIDEO OF IT HAPPENING BUT WONT REPLACE IT UNLESS IT HAPPENS AT DEALERSHIP WHEN I BRING IT. THIS TRUCK HAS ALL ISSUES PERTAINING TO RECALLS BUT NOT ACCORDING TO VIN#. THE VEHICLE IS NOT SAFE TO DRIVE. ISSUE ARE SPORADIC AND INTERMITTENT WITH NO WARNING. I HAVE RECEIVED TICKETS, POINTS, AND BEING SUED BC OF THIS . LOST OUT ON MONTHS OF WARRANTY BC SERVICE CENTERS WERE TOLD NOT TO WORK ON IT UNTIL GM CORP DID THERE INVESTIGATION WHICH THEY SAID NOTHING IS WRONG ALSO.... NOW FINALLY THE LATEST RECALL FOR BREAK FAILURE CAME OUT ON 9/6/19 BUT MY VIN IS NOT UNDER IT AND MUST BE BECAUSE THE RECALL IS 100%ACCURATE TO WHAT IM EXPERIENCING WITH THE BRAKE FAILURE. THE PEDAL GETS HARD, OR GOES TO FLOOR INCREASING STOPPING DISTANCE... THIS IS UNSAFE AND DANGEROUS ON THE ROAD.SOMETHJGN NEEDS TO BE DONE

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING, THE STEERING WHEEL BECAME LOOSE AND VEERED TO THE LEFT. THE CONTACT HAD TO TURN THE STEERING WHEEL FOUR TO SIX INCHES TO THE RIGHT BEFORE HE COULD DRIVE NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON SOME OCCASIONS, THE FAILURE WAS UNABLE TO BE CORRECTED. THE VEHICLE WAS TAKEN TO M K SMITH CHEVROLET (12845 CENTRAL AVE, CHINO, CA 91710, (909) 743-5697) WHERE IT WAS DIAGNOSED THAT A NUT INSIDE THE STEERING BOX BECAME LOOSE AND NEEDED TO BE REPLACED TO PREVENT IT FROM BECOMING EVEN MORE LOOSE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,614. *PM*JB

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 45 MPH, THE STEERING WHEEL HAD A LOT OF PLAY AND TURNED SPONTANEOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROGERSVILLE CHEVROLET (5655 U S 11W, ROGERSVILLE, TN 37857, (423) 207-2394) WHERE IT WAS DIAGNOSED THAT THE GEAR IN THE STEERING BOX, OUTER ARM, AND TIE ROD ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND WERE OF NO HELP. THE FAILURE MILEAGE WAS 42,000.*DT*JB

VERY SLOPPY STEERING ABOUT 3 TO 4 INCHES IN TURNING STEERING WHEEL TO MAKE CORRECTION IN DIRECTION OF TRUCK TO KEEP IN CENTER OF ROAD WHEN TRAVELING FROM 20 TO 70 MPH.

2-4' PLAY INTERMITTENTLY AND UNEXPECTEDLY, TRUCK IMMEDIATELY GOES TO THE LEFT OR TO THE RIGHT AT SPEEDS 30 MPH UP TO 65MPH. THIS HAPPEN DOWN A HIGHWAY AND ON ROADWAYS WHICH AT 30 MPH THE TRUCK VEERED LEFT INTO THE OTHER LANE WITH ANOTHER CAR COMING TOWARDS ME, CAR SWERVED TO MISS ME PREVENTING A HEAD ON HEAD COLLUSION. TRUCK HAS 35,500 MILES ON IT. THERE ARE SEVERAL COMPLAINTS ONLINE TO THIS EXACT PROBLEM. I DO HOPE A RECALL OR INVESTIGATION HAPPENS PRIOR TO SOMEONE HAVING TO DYE BECAUSE OF THIS ISSUE.

THE STEERING IS VERY LOOSE/EXCESSIVE LASH. UP TO 4 INCHES OF FREE STEERING WHEEL TRAVEL. NOT AS NOTICEABLE FROM 0-40 OR OVER 70MPH BUT IN BETWEEN IS VERY NOTICEABLE! THIS ALSO MAKES THE TRUCK SEEM "DARTY" WHEN CHANGING DIRECTIONS ON WINDING ROADS AND UNEVEN SPOTS IN THE PAVEMENT. I TOOK MY TRUCK TO THE DEALER AND THEY SAID THAT IT IS A VERY COMMON PROBLEM IN THE 2500 TRUCKS AND THEY DONT UNDERSTAND WHY IT ISNT A RECALL. PARTS AND LABOR TO FIX A "DESIGN FLAW" GEAR IN THE STEERING BOX $2,000. THIS IS RIDICULOUS THAT A 2016 MODEL VEHICLE WITH 42,000 MILES HAS THIS ISSUE. THIS IS MOST DEFINITELY A SERIOUS SAFETY ISSUE! AFTER RESEARCHING THIS PROBLEM I HAVE NOTICE A LOT OF COMPLAINTS WITH THIS MODEL TRUCK HAVING THE SAME ISSUE. IN SOME OF THE REPORTS THAT I HAVE SEEN SOME OF THE TRUCKS ARE HAVING THE SAME PROBLEM WITH LESS THAN 15,000 MILES.