2002 CHEVROLET SILVERADO 3500 Complaints
View complaints related to 2002 CHEVROLET SILVERADO 3500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the 2002 CHEVROLET SILVERADO 3500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET SILVERADO 3500- WEST MILFORD, NJ
S10 APPROPRIATE HANDLING -COPY OF A LETTER TO THE PRESIDENT RE THE DANGERS OF RUPTURING BRAKE LINES ON A 2002 CHEVROLET SILVERADO 3500. *TGW THE CONSUMER STATED THE VEHICLE NEEDED FRONT BRAKE PADS, ROTORS WHICH WERE MORE RUSTED OUT THAN WORN AND ONE CALIPER. AS THE CONSUMER WAS BLEEDING THE AIR FROM THE HYDRAULIC CIRCUIT, HE NOTICED BRAKE FLUID POURING OUT OF THREE LOCATIONS ON THE DRIVER'S SIDE. THE STEEL BRAKE LINES HAD RUPTURED ON BOTH HYDRAULIC CIRCUITS DUE TO THE STEEL LINES RUSTING OUT. THE CONSUMER REPLACED ALL OF THE STEEL LINES, AS SOME OF THE RUST WAS HIDDEN FROM VIEW WITHIN PLASTIC RETAINERS. *JB
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2002 CHEVROLET SILVERADO 3500- ELGIN, SC
ON SUNDAY MAY THE 15TH THE WALMART TLE ON BUSH RIVER RD IN COLUMBIA SC INSTALLED TWO FRONT TIRES ON A 2002 CHEVY 3500 VAN. THEY INSTALLED TWO P RATED TIRES EVEN THOUGH THE VEHICLE CALLS FOR LT. THEY ALL SO PUT 55PSI IN THE TIRES WHEN THE TIRES ARE ONLY RATED FOR 44PSI. THE TIRES ARE NOT RATED FOR THIS. ALSO THERE WAS NO DOT CARD GIVEN OUT. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 3500- PARKTON, MD
HUSBAND PERFORMED OIL CHANGE ON TRUCK. TRUCK IS DRIVEN INFREQUENTLY, ONLY USED FOR TOWING MY HORSE TRAILER, SO OIL IS ONLY CHANGED ABOUT ONCE A YEAR, AND TRUCK IS GARAGE KEPT. WHEN UNDERNEATH TRUCK, HUSBAND NOTICED THAT ALL BRAKE LINES FEEDING INTO THE ABS UNIT ARE SEVERELY CORRODED AND COULD FAIL AT ANY TIME. BASED ON CONDITION OF BRAKE LINES, HUSBAND (A MECHANIC) FEELS ABS UNIT IS PROBABLY FULL OF RUST AS WELL. ENTIRE BRAKING SYSTEM MAY BE COMPROMISED AND FULL OF RUST. TRUCK WILL NOT BE SAFE TO DRIVE UNTIL BRAKE LINES ARE REPLACED, AND POTENTIALLY ENTIRE BRAKING SYSTEM IS OVERHAULED. CALLED DEALERSHIP, THEY REFUSED TO DO ANYTHING BECAUSE THE TRUCK IS OUT OF WARRANTY. WE HAVE CONTACTED CHEVROLET DIRECTLY AND ARE AWAITING A RETURN PHONE CALL. MY HUSBAND HAS 30 AND 40 YEAR OLD CARS AT HOME THAT HAVE CLEANER ORIGINAL BRAKE LINES THAN OUR 10 YEAR OLD TRUCK DOES.
Source: PORTABLE SAFETY COMPLAINT FORM -
2002 CHEVROLET SILVERADO 3500- GLEN SAINT MARY, FL
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE CONTACT STATED THE VEHICLE WOULD SHUT DOWN WITHOUT WARNING. THERE WAS NO INDICATION THAT THE VEHICLE WAS SHUTTING OFF, BUT THE VEHICLE WOULD START BACK UP WITHIN A FEW MINUTES. THE CONTACT REPLACED THE FUEL FILTER AND HAD THE FUEL SYSTEM CHECKED, BUT NONE OF THE REPAIRS CORRECTED THE FAILURE. THE CONTACT FOUND NHTSA CAMPAIGN ID NUMBER: 01V521000 (ENGINE AND ENGINE COOLING), DEALING WITH THE CRANKSHAFT POSITION SENSOR FOR THE 2001 MODEL YEAR AND INDICATED THAT THE 2002 MODEL YEAR HAD THE IDENTICAL FAILURE. THE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 35,000. UPDATED 5/24/11 *CN THE CONSUMER STATED HE REPLACED THE CRANKSHAFT POSITION SENSOR AT HIS EXPENSE. UPDATED 06/06/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO 3500- SAN ANTONIO , TX
TL*THE CONTACT OWNS A 2002 CHEVROLET 3500 . THE CONTACT STATED THAT THE REAR WINDOWS ON BOTH SIDES FELL OUT ON THE ROAD AT DIFFERENT TIMES. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE WINDOWS WERE MANUFACTURED BY C. R. LAURENCE COMPANY IN HOUSTON TEXAS. THE CURRENT MILEAGE WAS 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 CHEVROLET SILVERADO 3500- HAYMARKET, VA
ANTI-LOCK BRAKING SYSTEM CONSISTENTLY ENGAGES WHEN AT SLOW-SPEED STOPPING (5-8 MPH). PROBLEM STARTED AT THE 40,000 MILE MARK. DEALER INFORMED THAT THERE IS A RECALL ON THE ISSUE BUT MY VIN DOES NOT QUALIFY. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 3500- HILTON, NY
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE CONTACT STATED WHEN AT SPEEDS OF AT LEAST 60 MPH SITTING IDLE AT A TRAFFIC STOP, THE VEHICLE WOULD STALL WITHOUT WARNING. WHEN THE FAILURE WOULD OCCUR, THE VEHICLE WOULD LOSE POWER STEERING AND BRAKING POWER AS HE WOULD COAST TO THE SIDE OF THE ROADWAY. THE CONTACT WOULD BE ABLE TO RESTART THE VEHICLE AND ON OCCASION, IT WOULD TAKE SEVERAL ATTEMPTS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER FILED A CLAIM FOR THE CONTACT BUT WOULD NOT PROVIDE ANY IMMEDIATE ASSISTANCE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE IS 69,976. THE CONSUMER STATED SINCE THE REPORT WAS FILED, HE HAD THE CRANK SENSOR REPLACED AND IT ELIMINATED THE PROBLEM. UPDATED EVOQ 10/22/10
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO 3500- TURPIN, OK
HYDRAULIC:ANTILOCK DURING LOW-SPEED BRAKE APPLICATIONS THE BRAKES PUSH BACK AND DON'T NOT STOP THE TRUCK THE POWER STEERING ALSO CUTS OUT WHEN THIS HAPPENS. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 3500- NIANTIC , CT
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. THE FUEL INJECTOR THAT CONNECTS TO THE MOTOR HAS FAILED. THE VEHICLE DEALER AND MANUFACTURER WERE NOTIFIED. HE WAS ADVISED TO THAT HE WOULD HAVE TO BEAR THE EXPENSE OF THE REPAIR. THE FAILURE MILEAGE WAS 87,000. UPDATED 2/17/10 *CN UPDATED 02/22/10
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO 3500- MAUK, GA
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE FRONT BRAKE SENSOR HAS FAILED BECAUSE OF CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER AND HE WAS ADVISED THAT SINCE THE WARRANTY EXPIRED NO ASSISTANCE WOULD BE PROVIDED. THE FAILURE MILEAGE WAS 135,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE