2002 CHEVROLET SILVERADO 3500 Complaints
View complaints related to 2002 CHEVROLET SILVERADO 3500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the 2002 CHEVROLET SILVERADO 3500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET SILVERADO 3500- WARREN, NJ
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 10 MPH, THE ANTILOCK BRAKES ACTIVATED UNDER NORMAL CONDITIONS AND THERE WAS AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE WHEEL SPEED SENSORS WERE CORROSIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS EXPOSED TO EXCESSIVE ROADS SALTS DURING THE WINTER MONTHS. THERE WAS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO 3500- ORLANDO,, FL
RIGHT REAR TIRE TREAD SEPARATED FROM TIRE AT HIGHWAY SPEED (APPROXIMATELY 65 MPH). CREATED SIDE DAMAGE TO MY CHEVROLET. 3500 VAN. TIRE DID NOT BLOW OUT. WAS FLAT NEXT MORNING. *JB
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 3500- MT VERNON, NY
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 05379000 CONCERNING THE ANTI LOCK BRAKES . THIS VEHICLE MANIFESTS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT REPAIRED THE VEHICLE AT HIS OWN EXPENSE.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO 3500- MAKINEN, MN
DT: WHILE IN A PARKING LOT CONSUMER'S VEHICLE ACCELERATED TO AVOID ANOTHER CAR AT A LOW SPEED WHEN THE LEFT REAR FRONT SPRING EYE OF THE REAR SUSPENSION BROKE OFF, CAUSING THE VEHICLE TO STRIKE A PILLAR. THIS OCCURRED WHEN THE REAR END OF THE VEHICLE LOST CONTROL, AND TURNED SIDEWAYS, STRIKING THE PILLAR DUE TO THE LOSS OF THE SPRING. THE CONSUMER HAD THE VEHICLE TOWED TO A BODY SHOP. THE CONSUMER MADE THE DETERMINATION ABOUT THIS ISSUE. THE TRUCK IS AT THE BODY SHOP NOW. IT HAS NOT BEEN TO A DEALER. NO REPAIRS OR CORRECTIONS AT THIS TIME. THIS WAS THE FIRST ISSUE WITH THE REAR SUSPENSION. THERE WAS DAMAGE ONLY TO THE VEHICLE, NO POLICE REPORT WAS TAKEN. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO 3500- WASHINGTON, PA
DT: THE CONTACT OWNS 2002 CHEVROLET DUMP TRUCK. WHEN HE FIRST BOUGHT IT THE BRAKES WERE BAD. HE TOOK IT BACK TO THE DEALER, AND THEY PUT NEW ROTORS ON THE FRONT. HE WAS STILL HAVING PROBLEMS WITH THE BRAKES, AND HE TOOK IT BACK, AND THEY SAID THE BRAKES WERE FINE. HE TOOK IT TO MIDAS, AND THE BACK ROTORS WERE SHOT. THEY PUT NEW BRAKES AND ROTORS ON THE BACK. ALSO, THE FUEL GAUGE SENSOR WAS DEFECTIVE. THEY REPLACED THE SENSOR. THE REAR END WAS BAD. THEY REBUILT THE REAR END. THEN THE EXHAUST SYSTEM MALFUNCTIONED, *AK AND THEY PUT NEW MANIFOLDS ON IT. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 CHEVROLET SILVERADO 3500- MOSES LAKE, WY
TIRE FAILURE: THE 2002 CHEVROLET 3500 TRUCK PURCHASED HAD GOODYEAR WRANGLER TIRES ON AS ORIGINAL EQUIPMENT. THEY ALL BULGED AROUND THE RIM AND EVENTUALLY ONE "BLEW OUT" I TOOK THEM TO THE GOODYEAR DEALER AND THEY REPLACED THEM UNDER ROAD HAZARD. THE REPLACEMENT SET RAN HALF LIFE AND THEY STARTED TO BULGE IN THE SAME SPOT. ONE BLEW OUT ON THE FREEWAY.THIS TIME I REPLACED THEM WITH DIFFERENT TIRES, BUT SAVED THE OLD ONES IN CASE YOU WISHED TO LOOK AT THEM. SERIOUS INJURY COULD HAPPEN FROM THIS AND I THINK THAT IF I HAD REPLACED THEM WITH GOODYER TIRES, THE PROBLEM WOULD BE BURRIED WITHIN THE COMPANY.IF YOU ARE NOT INTERESTED THEN I NEED TO RECYCLE THEM.
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 3500- PARIS, KY
THE CONSUMER PURCHASED A 2002 CHEVROLET 1 TON TRUCK IN 2003, EVER ONCE IN A WHILE IT HAS A COLD START. THIS BEGAN THE SAME MONTH THE VEHICLE WAS PURCHASED. FOUR TIMES SINCE DECEMBER THE VEHICLE HAS BEEN TO DEALER WHO CAN NOT FIND OUT WHAT IS WRONG WITH THE VEHICLE, BUT STARTS BACK AND QUITS OFTEN ON ROAD. HAS BEEN TOWED, WHICH GMC HAS REIMBURSED BUT NOT REPAIRED. THIS VEHICLE IS USED FOR WORK. COLD WEATHER RELATED, 30+ DEGREES NO PROBLEMS.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO 3500- STEELVILLE, MO
THE VEHICLE HAD SEVERAL MECHANICAL PROBLEMS TO INCLUDE THE EMERGENCY BRAKE, TRANSMISSION AND 4-WHEEL DRIVE. *NM THE CONSUMERS VEHICLE WAS PARKED ON A HILL AND THE EMERGENCY BRAKE FAILED CAUSING THE TRUCK TO ROLL OFF THE HILL. THE VEHICLE SUSTAINED 15000.00 DOLLARS WORTH OF DAMAGE. CONSUMER CONTACTED THE DEALER AND CONTACTED CHEVROLET BUT TO NO AVAIL BECAUSE THEY WILL NOT TAKE RESPONSIBILITY FOR THE DAMAGES. THE MECHANICS AT CHEVROLET STATED THAT THE EMERGENCY BRAKE IS DEFECTIVE BUT NO MECHANICAL DEFECTS. THE CONSUMERS VEHICLE IS UNDRIVABLE. *TC
Source: CONSUMER LETTER -
2002 CHEVROLET SILVERADO 3500- SEKIU, WA
WHILE DRIVING MY 2002 CHEVY SILVERADO 3500, WITH APPROX 41000 MILES ON THE ODOMETER, THE SPARE TIRE FELL OFF FROM UNDER THE TRUCK BED AND WENT SKIDDING DOWN THE HIGHWAY. THE STEEL CABLE THAT WAS HOLDING THE SPARE TIRE WAS OBSERVED TO BE SHREDDED. I WAS DRIVING AT APPROX. 35 MILES AN HOUR ON A FLAT HIGHWAY, UNDER NORMAL ROAD CONDITIONS WHEN THIS OCCURRED. THE SPARE TIRE HAS NEVER BEEN SERVICED OR MOVED AND WAS PUT IN PLACE AT THE FACTORY. THIS FAILURE OF THE STEEL CABLE THAT HOLDS THE SPARE TIRE ALMOST RESULTED IN A SERIOUS ACCIDENT. I CONTACTED THE CHEVY DEALER (BILL KOENIG CHEVROLET IN PORT ANGELS WA) AND THE SERVICE DEPARTMENT INDICATED THAT THIS FAILURE WAS NOT A RECALL ISSUE AND DECLINED TO REPAIR UNDER WARRANTY. CLEARLY, THIS FAILURE POSES A SERIOUS TRAFFIC SAFETY ISSUE AND NEEDS TO BE INVESTIGATED AND ADDRESSED. *NM
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 3500- HOMER, NY
ON OUR 2002 CHEVROLET C3500 LIGHT TRUCK I NOTICED A DETERIORATION IN BRAKE PERFORMANCE OVER TIME. WE PULLED THE REAR WHEELS AT 37,000 MILES AND FOUND THAT THE REAR BRAKE CALIPERS HAVE NOT BEEN ENGAGING THE BRAKE PADS WITH THE REAR ROTORS. THE REAR ROTORS HAVE SEVERELY CORRODED AND NOW THE CORROSION IS TEARING THE PADS APART. WE HAVE COME TO FIND OUT THAT THIS IS AN ONGOING PROBLEM WITH GM VEHICLES OF THIS TYPE AND POSES A SERIOUS THREAT TO LIFE AND SAFETY.
Source: NHTSA WEB SITE