2013 CHEVROLET SONIC Complaints
View complaints related to 2013 CHEVROLET SONIC. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2013 CHEVROLET SONIC. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 CHEVROLET SONIC- VIRGINIA BEACH, VA
MY VEHICLE WAS IN MOTION, STRAIGHT-LINE, AT 60 MPH. THIS MORNING ON MY WAY TO WORK, MY GAUGE PANEL WENT HAYWIRE. THIS ISN'T THE FIRST TIME IT'S HAPPENED. IT'S HAPPENED MANY TIMES. I'VE TAKEN VIDEO OF THIS CONDITION AND UPLOADED IT TO YOUTUBE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=IVSDEO8LCR8 WHEN IT HAPPENS, NOT ONLY DOES THE SPEED AND RPM'S FLUCTUATE RAPIDLY AND INACCURATELY, BUT THE TURN SIGNALS QUIT WORKING (SAFETY ISSUE!), AND SINCE THE TRACTION CONTROL LIGHT IS COMING ON, I ASSUME IT HAS QUIT WORKING AS WELL (SAFETY ISSUE). THE VEHICLE IS UNDER WARRANTY, AND I'VE HAD IT IN TO A LOCAL CHEVROLET DEALERSHIP (RK CHEVROLET, VIRGINIA BEACH, VA) FOR REPAIR. THEY WERE TOLD OF THE YOUTUBE VIDEO AND THEY WATCHED IT. THEY THEN TRIED TO REPRODUCE THE PROBLEM AND COULDN'T. SO THE VEHICLE WAS RETURNED WITHOUT A REPAIR BEING DONE. THE PROBLEM IS INTERMITTENT. I'VE TRIED CONTACT CHEVROLET IN ANOTHER WAY BUT THEY WERE UNRESPONSIVE. TIME TO TRY SOMETHING DIFFERENT. THAT'S WHY I AM CONTACTING YOU ALL.
Source: NHTSA WEB SITE -
2013 CHEVROLET SONIC- MONTICELLO, KY
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. WHEN THE VEHICLE WAS PLACED IN THE PARK POSITION, THE ENGINE TURNED OFF AND IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT STATED THAT THE BUTTON ON THE SHIFT LEVER SEIZED. THE CONTACT STATED THAT THE SHIFT LEVER HAD TO BE TAPPED TO DISENGAGE THE BUTTON AND REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET SONIC- ELLIJAY, GA
MY CHEVY SONIC HAS HAD A CLICKING NOISE SINCE I PURCHASED IT. IT GOES DEAD WHEN GAS CAP IS REMOVED AND WILL NOT CRANK BACK. I HAD IT WORKED ON AT A DEALERSHIP $306 LATER IT IS STILL DOING THE EXACT SAME THINGS. I PURCHASED VEHICLE WITH 21 MILES ON IT. I AM ON THE ROAD FOR MY JOB. THIS VEHICLE HAS BEEN A HEADACHE SINCE PURCHASE. I CANNOT AFFORD ANOTHER PAYMENT. SURE CANT AFFORD THE BILL FROM THE SHOP WHEN IT DOESN'T FIX ANY OF THE PROBLEMS. THE VEHICLE HAS HAD TO BE JUMPED OFF TO START. I PURCHASED NEW BATTERY EVEN WHEN AUTO PARTS STORE TESTED OLD BATTERY AND STATED IT WAS GOOD AND ALTERNATOR WAS CHARGING. I AM FURIOUS. WHAT IS A HONEST PERSON TO DO?????WHEN DEALERSHIP DOESN'T HOLD UP TO CORRECTING THE PROBLEM. NOTHING TO THEM IT RUINS YOUR CREDIT, NOT THEIR NAME. I HAVE HAD TO BE TOWED DUE TO VEHICLE NOT CRANKING EVEN WHEN BEING JUMPED OFF. HELP!!! DEALERSHIP/GM SHOULD BE HONEST AND FIX THE PROBLEMS. APPARENTLY THEY DON'T VALUE REPEAT CUSTOMERS!!!
Source: NHTSA WEB SITE -
2013 CHEVROLET SONIC- SCHOOLCRAFT, MI
WHEN THE YOU START THE CAR, IT HOPS, JERKS ROUGHLY, AND IT TAKES LONGER THAN WHAT IT SHOULD TO START EVEN IN FAIR WEATHER. HESITATES TO SHIFT, JERKS INTO GEAR, VERY SLOW (UNSAFE ON HIGHWAY), A GUTLESS WONDER, AND ACTS AS IF THE TRANSMISSION IS SLIPPING WHEN THE REAL ISSUE IS UNKNOWN. IT SHAKES AND SHUTTERS, THIS WAS A CONTINUATION OFF OF THE CHEVY AVEO PLATFORM. THE CHEVY AVEO DID NOT HAVE THESE TYPE OF ISSUES. I'M AFRAID THAT IF THIS VEHICLE IS CONTINUED TO BE DRIVEN, YOU WOULDN'T BE ABLE TO GET OUT AN EMERGENCY SCENARIO DUE TO THE SLUGGISHNESS, IT'S AN ABSOLUTE GUTLESS WONDER. AND AGAIN, IT'S UNSAFE TO DRIVE ON THE HIGHWAY. DOESN'T WANT TO GO INTO 2ND GEAR TOO WELL, WHICH IS WHY I SAID IT'S UNSAFE ON THE HIGHWAY ESPECIALLY. ALL AROUND A SLOW AND UNRELIABLE CAR, IT IS DEVASTATING
Source: NHTSA WEB SITE -
2013 CHEVROLET SONIC- INVERNESS, FL
THE SENOR CODES KEEP COMING ON. HAD IT 3MONTHS IN SHOP TO RESET 3TIMES. NOW THERMOSTAT OR SENOR BAD. WIPERS DIDN'T WORK ONE DAY AFTER I BROUGHT IT. THE HOSES DISCONNECTED FROM HOOD AREA. HAD TO DRIVE HOME IN RAIN WITH HEAD OUT WINDOW. THE RPM KEEPS STICKING WHILE I'M DRIVING IT. I LIVE ON S.S. SO I DON'T HAVE A LOT OF BUCKS TO KEEP PUTTING IN THIS CAR. I TRADED A GOOD CAR IN CHEV AVERO WITH NOTHING WRONG WITH IT.THE DEALER CHARGED ME TO MUCH FOR THIS CAR AND WONT TAKE IT BACK.YOU ASK FOR DATE IT BEEN GOING ON SINCE DEC 2015 TO APRIL 2016
Source: NHTSA WEB SITE -
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2013 CHEVROLET SONIC- MOUNT HOPE, WV
I HAVE HAD MY CAR INTO THE DEALER 3 TIMES NOW WITHIN 5 MONTHS AND THEY HAVE YET TO FIX MY PASSENGER AIRBAG ISSUE. I TOOK IT IN ON 11/27/2015, 02/26/2016 AND AGAIN ON 03/28/2016. THE FIRST 2 TIMES I WAS TOLD THAT THEY WOULD HAVE TO ORDER THE SENSOR FOR IT AND THE LAST TIME THEY TOLD ME THAT THEY HAD THE SENSOR BUT WHEN THEY CALLED ME THEY TOLD ME THAT THE SENSOR THEY ORDERED WAS WRONG AND THAT THE SENSOR I NEEDED WAS MARKED AS DISCONTINUED FROM GM. THE AIRBAG LIGHT WOULD STAY OFF EVEN WITH MY FIANCE SITTING IN THE SEAT WHOM WEIGHTS A LITTLE OVER 200LBS AND THEN IT WOULD DESIDE TO COME ON AND OFF AS IT WANTED. NOW THAT I HAVE TAKEN IT TO THE SHOP AND FOUND OUT THAT THE PART IS DISCONTINUED MY MAIN AIRBAG LIGHT IS ON AND I HAVE LESS THAN 100,000 MILES ON THE CAR AND I HAVE THE GMPPP PLAN AND THE DEALERSHIP HASN'T OFFERED ME TO CALL AND GET A RENTAL, THEY HAVE ACTED LIKE THIS IS NOT A BIG DEAL. I HAVE A 13 YR AND MY FIANCE AND MYSELF WHOM IS PREGNANT THAT RIDE IN THIS CAR AND IT'S NOT SAFE. NOT HAPPY AT ALL!!!
Source: NHTSA WEB SITE -
2013 CHEVROLET SONIC- YORBA LINDA, CA
4 ASPEN TOURING TIRES PURCHASED IN 8/2015. IN DEC 2015, 1 OF THE TIRES BLEW OUT. BIG O SAID IT WAS SOMETHING OWNER RAN OVER BUT OWNER SAYS SHE DID NOT RUN OVER ANYTHING AND THE BLOW OUT WAS ON THE SIDE NOT ON THE TREAD. OWNER REPLACED WITH NEW ASPEN TOURING TIRE ON 1/14/2016. ON 3/6/2016, OWNER NOTICED A BLISTER ON THE SIDEWALL OF ONE OF THE TIRES. SHE WILL NEED TO REPLACE ANOTHER ONE OF THE TIRES BEFORE IT BLOWS OUT. 2 TIRES IN 6 MONTHS.
Source: NHTSA WEB SITE -
2013 CHEVROLET SONIC- QUERÉTARO, MÉXICO, CA
THE VEHICLE WAS MOVING AND I HAD A STRONG FRONTAL CLASH AGAINST A RETAINING WALL, THE IMPACT DAMAGED ALL ACROSS THE FRONT OF THE CAR AND THE AIR BAGS DID NOT WORK. THE INSURANCE COMPANY DECLARED IT A TOTAL LOSS AND THE AGENCY WHERE WE BOUGHT THE VEHICLE IS NOT CLAIMED RESPONSIBILITY FOR THIS SERIOUS LACK IN THE SAFETY EQUIPMENT WHICH IS WORRYING FOR THE CAR LOT WHERE IT CAME FROM MY CAR AND THE SAFEGUARD OF THE DRIVERS OF THIS TYPE OF BRAND OF DEFECTIVE VEHICLES.
Source: NHTSA WEB SITE -
2013 CHEVROLET SONIC- CLIFTON SPRINGS, NY
WHEN THE TEMPERATURE DROPS AROUND 0-15 THE WINDWASHER FLUID WILL NOT SPRAY OUT OF THE NOZZLES BECAUSE THE NOZZLES FREEZE UP ON THE CAR.. SO WHEN YOU'RE GOING DOWN THE HIGHWAY YOU CANNOT USE YOUR WINDOW WASHER FLUID IT WILL NOT SPRAY OUT OF THE CAR AND YOU CAN'T SEE ANYTHING BECAUSE THE WINDOW DOESN'T BECOME CLEAN FROM ROAD SALT.. I HAVE CALL GM ON THIS ISSUE AND THERE IS NO RECALL AND THEY WON'T DO ANYTHING ABOUT IT
Source: NHTSA WEB SITE -
2013 CHEVROLET SONIC- SURPRISE, AZ
WHEN MY WIFE RIDES FRONT PASSENGER SEAT AIR BAG INDICATOR SHOWS AIR BAG OFF. RETURNED VEHICLE TO DEALER. WAS INFORMED AFTERMARKET SEAT COVERS WILL EFFECT SENSOR AND GIVER GM BULLETIN #06-08-50-009H. SUBSEQUENTLY REMOVED SEAT COVERS BUT SENSOR STILL NOT WORKING. RETURNED TO DEALERSHIP. WAS INFORMED SENSOR WAS WORKING AS DESIGNED AND PROBLEM WAS MY WIFE'S WEIGHT (85 LBS). THAT THE SENSOR WAS SET AT INDUSTRY STANDARD OF 95LBS. CONTACTED GM CONSUMER RELATIONS AND SUBSEQUENTLY INFORMED TO RETURN TO DEALERSHIP FOR REPAIR. RETURNED TO DEALERSHIP AND AGAIN INFORMED THAT THE SENSOR WAS WORKING AS DESIGNED AND GIVEN GM BULLETIN #12-09-41-002B PASSENGER PRESENCE SYSTEM. AGAIN ADVISED IT AS A WEIGHT ISSUE EVEN THOUGH THE BULLETIN STATED "THE SYSTEM WORKS BY DETECTING THE CAPACITANCE OF THE OBJECT ON THE SEAT, NOT THE WEIGHT". CONTACTED GM CONSUMER RELATIONS AGAIN AND WAS ADVISED THAT THEY COULD NOT FORCE THE DEALERSHIP TO FIX THE ISSUE. NEVER ADVISING IF THERE WAS EVEN A REPAIR AVAILABLE OR ACKNOWLEDGING THAT THE SENSOR IS SET AT 95 LBS. MY WIFE RIDES IN MY KIA AND DAUGHTER'S CHEVY TRAVERSE WITH NO ISSUES. JUST WOULD LIKE A STRAIGHT ANSWER AND WISH WOULD HAVE KNOWN THE WEIGHT EFFECT ON FRONT PASSENGER SEAT. I KNOW WHAT MY WIFE'S WEIGHT WAS AND I WOULD NEVER HAVE PURCHASED THIS VEHICLE.
Source: NHTSA WEB SITE