2011 CHEVROLET SUBURBAN Complaints

WINDSHIELD WIPER HOSES (FRONT & REAR) SELF DISCONNECTED AND I PLACED THEM BACK ON SEVERAL TIMES. THE LAST TIME I PUT THEM BACK IN PLACE, THE HOSE BROKE OFF WHEN I ATTEMPTED TO PLACE BACK ON THE LAST TIME AS THE PLASTIC CONNECTOR HAD BECOME BRITTLE. NO I CANNOT CLEAN MY BACK WINDOW AND SOMETIMES UNABLE TO CLEAN THE FRONT WINDSHIELD MAKING IT HARD TO SEE WHILE DRIVING.

VERY CONCERNED THAT THE CRACKS ON THE DASHBOARD STARTED AROUND THE PASSENGER AIRBAG AND NOW HAVE SPREAD ALL THE WAY ACROSS TO THE DIAL AREA. FROM WHAT I HAVE READ IT SEEMS THIS IS A HAPPENING TO A LOT OF THE GM/CHEVY VEHICLES AND IS A PROBLEM GM SHOULD REALLY ISSUE A RECALL TO FIX. ARE THEY WAITING FOR SOMEONE TO DIE WHEN A AIRBAG DEPLOYS AND THE SHARP PLASTIC THE CRACKS ARE MAKING IMMEDIATELY DEFLATES THE AIRBAG AND IT IS USELESS? STEP-UP GM AND ISSUE THE RECALL AND FIX THE PROBLEM BEFORE IT IS TOO LATE AND SOMEONE DIES.

GOT IN MY SUV THIS MORNING TO LEAVE FOR WORK AND NOTICED A HUGE CRACK MIDDLE WAY OF THE DASH COMING UP TO THE TOP HUMP WHERE CONTROLS ARE LOCATED. AS I HAVE RESEARCHED I SEE THERE ARE MANY COMPLAINTS REGARDING THIS ISSUE. WHEN PAYING OVER $30,000.00 FOR A VEHICLE, YOU SHOULD NOT HAVE TO BE REPORTING CRACKS ON YOUR DASH. I FEEL THIS MAY CAUSE AN ISSUE WITH AIRBAGS GOING OFF AS THEY SHOULD IF EVER IN AN ACCIDENT. THIS SHOULD MOST DEFINITELY BE REPAIRED BY GM ASAP. IF THERE ARE THIS MANY ISSUES WITH ALL GM MAKES THEN THERE IS OBVIOUSLY A PROBLEM THAT NEEDS TO BE ADDRESSED.

IN SEPTEMBER 2014, I NOTICED MY DASH ABOVE THE INSTRUMENT CLUSTER CRACKING. I PURCHASED THIS CAR AS A GM CERTIFIED USED CAR WITH ORIGINAL FACTORY WARRANTEE IN APRIL 2013 WITH 60081 MILES ON IT. IN LESS THAN 5 MONTHS OF OWNERSHIP IT DEVELOPED THIS CRACK WHILE STILL UNDER FACTORY WARRANTEE. I TOOK IT TO MY LOCAL DEALER WITH ALL MY PAPERWORK AND THEY SAID IT WAS NOT COVERED, NOR WOULD THEY REPLACE IT. THIS CRACK HAS DEVELOPED DUE TO NO FAULT OF MY OWN FROM NEGLECT, EXCESS WEAR AND TEAR, EXCESS SUNLIGHT OR ANYTHING OTHER THAN MANUFACTURE FLAW. THIS CRACK HAS CONTINUED TO SPREAD AND DUE TO THE THIN AND SHARP NATURE OF THE PLASTIC, IF I WERE TO GET INTO AN ACCIDENT, THIS WOULD SPLINTER AND ACT LIKE SHRAPNEL WITHIN THE CABIN. MY FAMILY'S LIFE IS DANGER DUE TO THIS FACT AND GM REFUSES TO ACKNOWLEDGE THIS IS AN ISSUE. PLEASE LOOK INTO THIS AS I KNOW MANY OTHERS HAVE THE SAME ISSUE WITH EVEN 2015 MODELS. I AM ASKING FOR THE SAFETY OF MY FAMILY AND YOURS.

I BOUGHT A GM CERTIFIED SUBURBAN AND LESS THAN TWO WEEKS LATER THE DASHBOARD CRACKED BEHIND THE AIRBAG. I CALLED THE DEALER AND GM AND ALERTED THEM TO THE PROBLEM AND TOLD THEM I FELT UNSAFE DRIVING THE VEHICLE WITH MY CHILDREN IN THE VEHICLE. I FEEL THAT IF THAT AIRBAG DEPLOYS IT COULD SEND THAT SHARP PIECE OF BROKEN PLASTIC FLYING THROUGH MY CAR. THEY WILL NOT FIX THE DASHBOARD WITHOUT ME PAYING FOR IT AND SAID IT IS NOT A COMMON COMPLAINT PEOPLE ARE HAVING. HOWEVER, EVERYONE I HAVE TALKED TO WITH A SUBURBAN, TAHOE, OR PICK UP TRUCK BETWEEN THE YEARS OF 2007-2013 IS EXPERIENCING THE SAME CRACK IN THE SAME PLACE NEAR THAT AIRBAG. GM NEEDS TO FIX THESE BEFORE INNOCENT PEOPLE GET HURT.

MY 2011 CHEVROLET SUBURBAN 1500 LT (IN EXCELLENT SHAPE) HAS MULTIPLE DRIVERS SIDE DASHBOARD CRACKS AND THESE CRACKS MAY AFFECT AIRBAG DEPLOYMENT BY CUTTING THE AIRBAG IF DEPLOYED POSSIBLY CAUSING AIRBAG FAILURE WHEN NEEDED. ON 6/23/15, ATTEMPTED TO HAVE MANUFACTURER (GM) REPLACE THE DASHBOARD (THRU LOCAL DEALER - BANNER CHEVROLET, NEW ORLEANS). DEALER TOLD ME THAT GM WOULD SHARE THE COST OF REPLACEMENT? MY SHARE WOULD BE APPROXIMATELY $500? WHY WOULD GM SHARE THE COST OF REPLACEMENT, UNLESS THEY ARE AWARE OF A HEREDITARY ENGINEERING DESIGN FLAW CAUSING THE DASHBOARDS TO CRACK ULTIMATELY INTERFERRING WITH THE PROPER DEPLOYMENT AND USE OF THE AIRBAG?

NOTICED THE DASHBOARD IS CRACKED AROUND THE PASSENGER SIDE AIRBAG. HAVE CONCERNS THAT MAY CAUSE A SAFETY RISK IF IMPROPERLY DEPLOYED.

ENGINE IDLING LOW, HESITANT AT LOW SPEEDS. CHANGED GAS, NO CHANGE IN HOW THE TRUCK WAS RUNNING. ENGINE LIGHT CAME ON, TOOK TO DEALERSHIP. REPLACED SPARK PLUG THAT WAS MISFIRING DUE TO OIL CONTAMINATION. CLEANED FUEL INJECTORS AND THROTTLE BODY, REPLACED VALVE COVER TO PREVENT THIS FROM OCCURRING A THIRD TIME (HAS HAPPENED TWICE ALREADY AND IN THE LAST NINE MONTHS). TOTAL REPAIR $1173. NOT COVERED BY WARRANTY.

ENGINE WAS IDLING LOW AND HESITATING AT LOW SPEEDS, THEN ENGINE STARTED RUNNING RALLY ROUGH. SERVICE ENGINE LIGHT CAME ON, CHANGED GAS IN VEHICLE, PROBLEM CONTINUED. ENGINE RUNNING REALLY ROUGH AND SERVICE STABILITRACK LIGHT CAME ON. TOOK TRUCK TO DEALERSHIP AND WAS TOLD THE FIRST SPARK PLUG WAS FOULED DUE TO OIL CONTAMINATION AND THAT ENGINE AND FUEL INJECTORS AND THROTTLE BODY NEEDED CLEANING. THIS COST $475 AND WAS NOT COVERED BY WARRANTY.

TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT NONE OF THE INSTRUMENT PANEL INDICATORS WERE WORKING AND THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,289.