2002 CHEVROLET SUBURBAN Complaints

View complaints related to 2002 CHEVROLET SUBURBAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2002 CHEVROLET SUBURBAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET SUBURBAN
    - SAN LEANDRO , CA

    TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THERE WAS A VERY LOUD NOISE COMING FROM THE REAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SWAY BAR LINK WAS FRACTURED AND NEEDED TO BE WELDED BACK TOGETHER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 49,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET SUBURBAN 1500
    - HAMPTON , VA

    TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK WITH THE TRAILER ATTACHED TO THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD AND THE EMERGENCY BRAKE ALSO FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 135,000. ..UPDATED 10/19/11 *BF THE CONSUMER STATED THE PROBLEM WAS WITH THE EMERGENCY BRAKE ONLY. THE BRAKE SHOES FOR THE EMERGENCY BRAKE, DRAG AND WEAR OUT COMPLETELY, EVEN IF THE EMERGENCY BRAKE PEDAL IS NEVER USED. UPDATED 10/21/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET SUBURBAN
    - BLOOMINGTON, IN

    BRAKE FAILURE, ABS KICKS IN UNDER 5 MPH. LOST BRAKES ONCE. UPON REVIEWING THIS TOPIC ON THE BELOW WEBLINK, FOUND OUT I AND A MULTITUDE OF OTHER CHEVY TRUCK OWNERS HAVE IDENTICAL ISSUES. BASED ON READING THE BELOW LINK, I'M FEARFUL OF LETTING MY WIFE/KIDS IN THIS VEHICLE THAT A POSSIBLE CAR ACCIDENT MAY HAPPEN IF THE BRAKES DON'T WORK WHEN NEEDED. PLEASE INVESTIGATE THIS, I AND MANY OTHERS PAID A SUBSTANTIAL AMOUNT OF MONEY FOR PRODUCTS THAT ARE DEFECTIVE/LIFE THREATENING AND CHEVY REFUSES TO CORRECT THE PROBLEM. ONCE AGAIN, PLEASE READ THE BELOW LINK, I AM NOT ALONE. HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/GM_SILVERADO_BRAKES.HTML [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN 1500
    - STATEN ISLAND , NY

    MY BRAKE LINES ARE SEVERELY CORRODED. I HAVE NO CHOICE BUT TO REPLACE THEM WITH STAINLESS LINES BECAUSE I KNOW THEY ARE NOT SAFE. IT'S A COSTLY LABOR INTENSIVE REPAIR . *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - KILLINGTON, VT

    HARD BRAKE LINES FAILED, RESULTING IN LOSS OF HYDRAULIC PRESSURE FOR SERVICE BRAKES. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN 2500
    - MCLEAN, VA

    TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 2500. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE ENGINE STALLED, FOLLOWED BY THE BATTERY WARNING LIGHT ILLUMINATION. THE FAILURE OCCURRED EIGHT MORE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO LOCATE A PROBLEM. IN ADDITION, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING WHICH DETECTED A TROUBLE CODE WITH THE CRANK POSITION SENSOR. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 07V521000 (ENGINE AND ENGINE COOLING). THE CONTACT NOTIFIED THE DEALER CONCERNING THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 09/21/11*LJ THE CONSUMER STATED AFTER WAITING 15-30 SECONDS, THE ENGINE WOULD START IMMEDIATELY AND RUN SMOOTHLY. UPDATED 10/26/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET SUBURBAN 1500
    - BASKING RIDGE, NJ

    WHILE PARKING A TRAVEL TRAILER INTO A STEEPLY-SLOPED DRIVEWAY AFTER A 300-MILE TOW WITH THE WHOLE FAMILY ABOARD, NOTICED THE BRAKE PEDAL TRAVEL WAS UNCOMMONLY LONG. FOLLOWING DAY, DEPARTED WITHOUT THE TRAILER FOR A SHORT DRIVE AND AGAIN NOTICED A LOW PEDAL. DROVE ABOUT THREE MILES WITH EXTREME CAUTION, AND ON ARRIVAL FOUND BRAKE FLUID FLOWING FROM BEHIND THE DRIVER'S-SIDE ROCKER PANEL. SLOWLY NURSED THE TRUCK TO THE LOCAL DEALER; DURING THIS DRIVE THE BRAKE ALARM LIGHT ILLUMINATED. NO COLLISION OR INJURY IN THIS CASE. BRAKE PIPES WERE FOUND TO BE ALL DEEPLY CORRODED AND BREACHED; ELECTED TO REPLACE ALL AT A COST OF $1130. SUBMITTED AS A CASE IN EA11001: VEHICLE WAS PURCHASED IN NOV 2001 IN NORTHERN VIRGINIA, WHICH IS PROPERLY INCLUDED IN THE SALT BELT WITH WEST VIRGINIA AND DC/MARYLAND, AND HAS BEEN IN NEW JERSEY FOR THE PAST FOUR YEARS. *KB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN 1500
    - CENTER CITY, MN

    I OWN A 2002 CHEVROLET SUBURBAN WHICH WHEN BRAKING AT LOW SPEEDS THE PEDAL DROPS NEAR THE FLOOR AND THE ABS CAUSES IT TO KICK BACK AND PULSATE THIS HAPPENS ON AN INTERMITTENT BASIS CAUSING GREATLY INCREASED STOPPING DISTANCES. THESE SYMPTOMS ARE CONSISTENT WITH A RECALL WHERE THEY SPRAYED ANTI CORROSION STUFF ON AN ABS SPEED SENSOR AS A FIX. THIS RECALL WAS PERFORMED ON MY VEHICLE 3 YEARS AGO AT 40K MILES NOW I AM EXPERIENCING THE SAME PROBLEM AGAIN @ 78K MILES AND GM SAYS THEY ARE NOT OBLIGATED TO PERFORM IT AGAIN OR COME UP WITH A MORE PERMANENT FIX. *KB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN 1500
    - BROOKLYN , NY

    2002 SUBURBAN JUST STOPS WHILE DRIVING, NO WARNING NO LIGHTS ON THE DASH OR NOTHING IT JUST STOPS. AT DIFFERENT SPEEDS. CHANGED INJECTORS FUEL FILTER PUMP AND STILL THE SAME PROBLEM EVEN CHANGED THE FLEX FUEL SENSOR. SOME ONE WILL DIE BECAUSE OF THIS IN THE FUTURE IF THEY HAVEN'T DONE SO YET. I HAVE RESEARCHED THIS ON THE INTERNET AND A LARGE NUMBER OF PEOPLE ARE HAVING THE SAME PROBLEM. MAYBE ITS A COMMUTER PROBLEM OR SOMETHING ELSE BUT IT NEEDS TO BE LOOKED AT SOON. THANK YOU *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN 1500
    - PATASKALA, OH

    TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THE BRAKES ARE FAILING DUE TO THE ANTI-LOCK BRAKING SYSTEM. WHENEVER THE BRAKES WERE APPLIED THE ABS VIBRATED EXCESSIVELY CAUSING THE OCCUPANT TO APPLY MORE PRESSURE TO THE BRAKES IN ORDER TO STOP THE VEHICLE. NHTSA RECALL CAMPAIGN ID NUMBER: 05V379000, SERVICE BRAKES, HYDRAULIC: ANTI-LOCK WAS RELATED TO THE FAILURE WHICH WAS REPAIRED BY THE DEALER. THE DEALER REMOVED THE WHEEL SPEED SENSOR AND THOROUGHLY CLEANED THE SENSOR MOUNTING SURFACE ON THE WHEEL BEARINGS, APPLIED RUST INHIBITOR AND GREASED THE MOUNTING SURFACE. THE MANUFACTURER ADVISED HER THAT SINCE THE RECALL REPAIR WAS PERFORMED THEY ARE NOT OBLIGATED TO REPAIR IT A SECOND TIME. THE FAILURE MILEAGE WAS 160,000. UPDATED 07/21/11 *BF THE CONSUMER STATED THE RECALL WAS PERFORMED BY THE DEALERSHIP IN 2005 WITHOUT HER CONSENT. THERE WERE NO PROBLEMS WITH THE ABS UNTIL 2011. THE ABS WOULD ENGAGE WHEN IT WAS NOT NECESSARY. THE INITIAL RECALL HAS NOT BEEN FIXED. UPDATED 07/29/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE