2002 CHEVROLET SUBURBAN Complaints
View complaints related to 2002 CHEVROLET SUBURBAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2002 CHEVROLET SUBURBAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET SUBURBAN 1500- HUNTLEY , IL
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED WHEN TRAVELING AT SPEEDS BETWEEN 3 TO 10 MPH, THE ABS WOULD INDEPENDENTLY ACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 07E106000 (WHEELS: CAP/COVER/HUB). THE REMEDY STATED THE DEALER WAS TO PULL THE SPEED SENSOR, CLEAN THE RUST AND REINSTALL THE SPEED SENSOR. THE CONTACT STATED AFTER REPAIRS, THE FAILURE RECURRED. THE DEALER ADVISED THE VEHICLE COULD BE REPAIRED BUT AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 50,200.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SUBURBAN 1500- KELLER, TX
WHILE DRIVING SUBURBAN ON A LONG TRIP OVER 2 HOT DAYS, ENGINE QUIT WITHOUT WARNING ONCE EACH DAY AFTER MANY HOURS OF DRIVING (5 PEOPLE WITH LUGGAGE, NO TRAILER). FIRST DAY OCCURRENCE WAS AFTER DRIVING IN CITY TRAFFIC WITH MANY STOPLIGHTS BUT SPEED WAS ABOUT 60 MPH AT THE TIME AND QUICKLY LOST POWER AND DIED. SECOND DAY WAS AT SUSTAINED 70+MPH AND QUIT SUDDENLY. BOTH TIMES NEEDED TO PULL OVER AND TURNED OFF FOR A MINUTE AFTER FAILURES AND RESTARTED ON 2ND TRY AND CONTINUED ON FOR ANOTHER 20+ MILES BEFORE STOPPING FOR THE DAY (FIRST DAY) AND STOPPING FOR DINNER (2ND DAY). FUEL IN GAS TANK WAS HALF FULL ON FIRST DAY AND 3/4 ON SECOND DAY. THIS VEHICLE EXHIBITED SAME FAILURE NUMEROUS TIMES 2 YEARS PREVIOUSLY ON HOT DAY PULLING TRAILER. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- BROOMALL, PA
MY 2002 CHEVY SUBURBAN WAS SERVICED UNDER NHTSA ID 05V3379000 ON 11/24/06. THE PROBLEM IS THE VEHICLE WILL NOT STOP BETWEEN 5-10MPH DUE TO CORROSION NEAR ABS SENSOR - UNDER RECALL CLEAN AREA AND LUBE. SINCE THIS IS A CORROSION ISSUE IT WILL RECUR MANY TIME IN FUTURE. APPROX 4 YEARS AFTER RECALL SERVICE - I AM HAVING THE EXACT SYMPTOMS DESCRIBED IN RECALL. I THINK THIS RECALL SHOULD BE RECURRING SINCE CORROSION IS CONSTANTLY OCCURRING. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 2500- ELEVA, WI
A LOUD RATTLING NOISE WAS COMING FROM UNDER THE HOOD AND THE HAD NO A/C. AFTER LOOKING UNDER HOOD, FOUND THE BELT HAD SPLIT IN TWO. I REPLACED THE A/C BELT ON A 2002 CHEVY SUBURBAN AND AFTER DOING THIS, NOTICED THE BELT TENSIONER WAS RATTLING A GREAT DEAL SO REPLACED IT. WHEN I RECEIVED THE BELT TENSIONER FROM THE PARTS STORE, ENCLOSED WAS A WARNING/ALERT MESSAGE TO REFER TO GM TBS # 03-01-38-019A AFTER REVIEWING THIS INFORMATION, I DON'T UNDERSTAND WHY THE CUSTOMER SHOULD HAVE TO PAY TO REPLACE THE A/C COMPRESSOR WHEN THEY KNOW IT IS A DEFAULT ON 17 VEHICLES FROM THE YEARS 2002 TO 2004. I FEEL THIS SHOULD BE CHEVY AND GM'S RESPONSIBILITY AS I NOW WILL NEED TO PAY WELL OVER $1000.00 TO FIX SOMETHING THAT WAS A KNOWN PROBLEM, YET NOTHING WAS DONE ABOUT IT. I FEEL THIS IS A DANGER TO ANY DRIVER IF THIS IS NOT FIX BECAUSE HAD THE BELT BROKE WHILE I HAD BEEN DRIVING DOWN THE HIGHWAY AND ALSO TAKEN OUT THE SERPENTINE BELT WHILE DRIVING, IT COULD CAUSE A SIGNIFICANT ACCIDENT FOR MY VEHICLE TO STOP WORKING IN THE MIDDLE OF THE HIGHWAY. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- COPPERAS COVE, TX
AT LOW SPEEDS (<30 MPH) ABS ACTIVATES WHICH IS LEADING TO AN INCREASE IN STOPPING DISTANCE. HAS POTENTIAL FOR ACCIDENTS IN RESIDENTIAL AND CITY TRAFFIC. *TR
Source: NHTSA WEB SITE -
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2002 CHEVROLET SUBURBAN- EAST MORICHES , NY
MY 2002 CHEVROLET SUBURBAN Z71 (1500) IS EXPERIENCING ANTI-LOCK BRAKE PROBLEMS. WHENEVER THE CAR IS ABOUT TO STOP, THE ANTILOCK BRAKES ACTIVATE AND PREVENT STOPPING IN A NORMAL DISTANCE FOR SLOW SPEEDS. THIS HAS NEARLY CAUSED SEVERAL LOW SPEED ACCIDENTS. I SEE THERE WAS A RECALL CAMPAIGN, #05V379000 AND I CALLED GM TO CHECK IF MY VEHICLE WAS INCLUDED BUT THEY SAID NO, EVEN THOUGH MY VEHICLE IS IN THE INDICATED YEAR RANGE AND IS EXHIBITING THE EXACT SYMPTOMS DESCRIBED IN THE RECALL. THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL TOO. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 2500- ACCOKEEK, MD
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 2500. THE VEHICLE HAS FIRESTONE STEEL TEX A/T TIRES, LINE SIZE LT245/75R16. THE CONTACT STATED THE TIRES WERE EXHIBITING SEPARATION FROM THE CHORDS. IN ADDITION, THE FRONT PASSENGER'S TIRE WAS DRY ROTTED. THE CONTACT STATED THE TREAD SEPARATED AND DAMAGED THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE OF THE TIRES WAS 500. THE VEHICLE FAILURE AND CURRENT MILEAGES WERE 91,418.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SUBURBAN- TRUMANSBURG, NY
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE TRAVELING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. TWO WEEKS LATER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 167,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SUBURBAN 1500- WEATOGUE, CT
MY WIFE OWNS TWO GM SUBURBANS, 2002 AND 2004. BOTH EXPERIENCED BRAKE FAILURE DUE TO ROTTING BRAKE LINES WITHIN A WEEK OF EACH OTHER. I HAVE PAID OVER $2,000.00 TO HAVE THEM BOTH REPAIRED. THE 2002 FAILURE SENT ME OUT INTO THE STREET IN FRONT OF MY HOME UNABLE TO STOP. THE SECOND FAILURE OF THE 2004 OCCURRED WHILE ON A CROSS COUNTRY TRIP WITH MOST OF MY FAMILY IN THE CAR. THIS IS THE ONE THAT SPURS MY EFFORTS TO COMPLAIN. I COULD LOSE IT WHEN CONSIDERING WHAT COULD HAVE HAPPENED TO MY FAMILY DUE TO THESE FAILURES ON TWO VERY EXPENSIVE CARS WHICH I WOULD NEVER HAVE EXPECTED TO FAIL LIKE THIS. I WOULD LIKE VERY MUCH NOT TO HAVE THIS HAPPEN TO ANYONE ELSE AND IF I CAN GET A REFUND FOR THE COSTLY REPAIR THAT WOULD BE GREAT. I HAVE PRESERVED THE ROTTED BRAKE LINES. PLEASE LET ME KNOW IF YOU NEED ANY FURTHER INFORMATION. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN- CHULA VISTA, CA
I HAVE A 2002 CHEVY SUBURBAN - I HAD THE ABS SYSTEM REPLACED IN 2005 TO HAVE IT BREAK DOWN AGAIN IN 2008. THE DEALER'S SERVICE DEPARTMENT SAYS THAT THERE IS NO RECALL ON IT BECAUSE THEY HAVEN'T HEARD SUFFICIENT CONSUMER COMPLAINTS TO WARRANT A RECALL! FURTHER, I CALLED CHEVROLET'S/GMC'S SERVICE DEPARTMENT AND THEY SAID THAT THEY DON'T READ INTERNET COMPLAINT BOARDS. ALL COMPLAINTS HAVE TO BE DIRECTED STRAIGHT TO CHEVY'S CUSTOMER SERVICE DEPARTMENT IN ORDER TO BE INPUT INTO A "COMPLAINT DATABASE", THEN THEY DETERMINE IF THEY HAVE RECEIVED ENOUGH COMPLAINTS TO MERIT A RECALL - PER INDUSTRY STANDARDS. *TR
Source: NHTSA WEB SITE