2002 CHEVROLET SUBURBAN Complaints
View complaints related to 2002 CHEVROLET SUBURBAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2002 CHEVROLET SUBURBAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET SUBURBAN 1500- DESOTO, WI
1.NORMAL OPERATION 2. ABS CYCLING WHEN INCHING TO A STOP,ON HWY OPERATION ABS CYCLES EVEN WHEN BRAKING AND THERE ARE NO ADVERSE CONDITIONS. THE PROBLEM IS SPORADIC AT BEST. AS FOR CONSEQUENCES,IT HAS NOT BUT COULD LEAD TO ACCIDENT. 3. PROBLEM IS STILL PRESENT. *CN *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- DESOTO, WI
NORMAL OPERATION ABS CYCLING WHEN INCHING TO A STOP,ON HWY OPERATION ABS CYCLES EVEN WHEN BRAKING AND THERE ARE NO ADVERSE CONDITIONS PROBLEM IS SPORADIC AT BEST FOR CONSEQUENCES IT HAS NOT BUT COULD LEAD TO ACCIDENT. HAD BEEN TAKEN TO DEALER FOR RECALL, SENSORS FOR ABS WERE REPLACED. PROBLEM IS STILL PRESENT.*CW
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- FOUR OAKS, NC
2002 CHEVROLET SUBURBAN 1500 LOSES ACCELERATION POWER ON HIGHWAY. VEHICLE DOES NOT RESPOND TO ACCELERATION ATTEMPTS. ONCE BRAKE IS APPLIED VEHICLE COMPLETELY STALLS AND HAS NO POWER STEERING OR BRAKES. THIS HAS OCCURRED IN HIGHWAY DRIVING AT 70 MPH IN HEAVY TRAFFIC AREAS. THERE IS NO CONSISTENCY IN OCCURRENCES. HAPPENED AUGUST 2007 , AND DEC. 2007, SEPT. 2009 AND NOVEMBER 2009. CHECK ENGINE LIGHT DOES NOT COME ON. CAN NOT BE DIAGNOSED ON COMPUTER. GM MECHANICS CAN NOT FIGURE OUT PROBLEM UNLESS IT HAPPENS TO THEM. GM REFERS US TO DEALERSHIP FOR DIAGNOSING AND REPAIRS UNDER THESE CONDITIONS. DON'T HAVE THE MONEY TO PUT IN REPAIRS THAT MAY OR MAY NOT CORRECT PROBLEM. HAVE FOUND MANY COMPLAINTS ON INTERNET DETAILING THIS PROBLEM BUT GM DENIES ANY KNOWLEDGE OF THIS PROBLEM. NOTICED THAT 2001 CHEVY SUBURBANS HAVE HAD A RECALL OF CRANKSHAFT POSITION SENSOR AND THAT SYMPTOMS ARE SIMILAR TO MY VEHICLE. THIS PROBLEM POSES A TREMENDOUS LIFE AND DEATH SAFETY CONCERN FOR ME AND MY FAMILY ESPECIALLY WHEN WE ARE TRAVELING IN HIGH TRAFFIC AREAS OR IN MOUNTAIN AREAS. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN- BIRMINGHAM, AL
2002 CHEVY SUBURBAN: GRINDING NOISE HEARD ON UNDERCARRIAGE AND ABS LIGHT CAME ON. DETERMINED THE ABS PUMP WAS MAKING THE GRINDING SOUND AND FURTHER DETERMINED AN UNAVAILABLE PART COSTS ABOUT $1200 PLUS LABOR. THERE IS A WAITING LIST FOR THIS PART A MILE LONG. APPARENTLY THIS IS A COMMON PROBLEM WORTHY OF RECALL INVESTIGATION. DEALERS TEMPORARY SOLUTION IS TO UNPLUG THE ABS FUSE AND DRIVE IT UNTIL THE PART COMES AVAILABLE. WE WERE TOLD TO BE CAREFUL IN THE RAIN AS IT IS UNSAFE WITHOUT ABS BRAKES. PART MIGHT BE AVAILABLE IN 2 TO 4 MONTHS. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 2500- ALEXANDRIA, VA
2002 CHEVY SUBURBAN 2500. 42,000 MILES. ENGINE STALLS WITH NO WARNING. SOMETIMES WHILE STOPPED AT LIGHT OR WHEN DRIVING. AFTER WAITING A FEW MINUTES CAR STARTS AFTER READING OTHER POSTS HAD CRANK SENSOR REPLACED TODAY VERY STRESSING AND DANGEROUS. -- NO POWER STEERING OR POWER BRAKES. *TR
Source: NHTSA WEB SITE -
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2002 CHEVROLET SUBURBAN 1500- RICHMOND HILL, NY
I HAD A NEARMISS, I CAME VERY CLOSE TO HITTING MY GARAGE WHILE APPLYING THE BRAKES. WHEN PRESSING THE BRAKE PEDAL, IT LOCKED UP COMPLETELY AND THE CAR WILL NOT STOPPED. I HAD TO APPLY OVER 100 POUNDS OF PRESSURE FOR ABOUT 40 FEET BEFORE THE VEHICLE CAME TO A STOP. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN- PITTSBURG, PA
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED SHE EXPERIENCES UNWANTED ANTI LOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CAN CAUSE INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS, WHICH COULD RESULT IN A CRASH. SHE CONTACTED THE DEALER IN REFERENCE TO RECALL # 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTI LOCK). UPON CONTACT THE TECHNICIAN STATED THAT BECAUSE THE VIN NUMBER WAS EXCLUDED FROM THE VIN RANGE, SHE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 108,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SUBURBAN 2500- LITTLETON, CO
MY 2002 K2500 SUBURBAN ENGINE DIES ABRUPTLY WHILE DRIVING, WITH NO WARNING (NEITHER SPUTTERING NOR MESSAGES ON THE DASH). AFTER PULLING OVER TO THE SHOULDER AND WAITING BETWEEN A FEW SECONDS AND A FEW MINUTES, THE ENGINE WILL START. THIS HAPPENS AT RANDOM TIMES AT ANY SPEED. NEEDLESS TO SAY, THIS IS AN EXTREME SAFETY HAZARD, AS ALL POWER TO STEERING AND BRAKES IS LOST WHEN THE ENGINE DIES. THESE RANDOM STALLS HAVE BEEN INCREASING IN FREQUENCY OVER THE LAST COUPLE YEARS. MY CAR ONLY HAS 36,000 MILES - MOSTLY HIGHWAY DRIVING. APPARENTLY LOTS OF PEOPLE HAVE EXPERIENCED THIS POTENTIALLY DEADLY CONDITION. IS GM JUST GOING TO WAIT FOR PEOPLE TO GET KILLED BEFORE THEY ISSUE A RECALL ON THIS? *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 2500- COMMERCE CITY, CO
WHILE DRIVING 60 MPH UNDER NORMAL CONDITIONS ON THE INTERSTATE, I EXPERIENCED FULL POWER LOSS. WITHOUT WARNING, THE ENGINE SHUT DOWN AND COULD NOT BE RESTARTED IN NEUTRAL. ENGINE TURNED, JUST DIDN'T FIRE. NO SPUTTER, NO DASH LIGHTS, JUST AN INSTANT SHUT DOWN. I PULLED THE VEHICLE TO THE SIDE OF THE ROADWAY, PUT IT IN PARK AND IT STARTED RIGHT UP. FORTUNATELY, THIS EXPERIENCE WAS ON AN NOT SO CROWDED AND STRAIGHT SECTION OF THE HIGHWAY. I FEAR THIS COULD HAPPEN IN A TURN, IN AN INTERSECTION, OR ANY SITUATION WHERE THE LACK OF POWER STEERING COULD LEAD TO AN ACCIDENT. THIS ISSUE IS THE LATEST IN A FEW RELATED. WHAT STARTED A COUPLE MONTHS AGO AS INTERMITTENT FAILED ENGINE STARTS, HAS PROGRESSED INTO INTERMITTENT ENGINE STALLS. INITIAL PROBLEMS WERE START RELATED. THE VEHICLE WOULD MAKE A NORMAL STARTING SOUND, BUT JUST NOT FIRE. IT WOULD THEN START NORMALLY ON THE SECOND OR THIRD ATTEMPT. I SEE A RECALL FOR THE 2001 VERSION OF MY SPECIFIC VEHICLE/ENGINE TYPE, AND AN INVESTIGATION OPENED ON THE 2002 MODEL. THIS HAS TO BE RELATED. THE CHEVROLET DEALER FAILED TO REPLICATE THE ISSUE THIS WEEK AND DID NOT RECEIVE ANY CODES POINTING TO THE ISSUE. THEY WILL NOT BLINDLY REPLACE PARTS ON A HUNCH, EVEN WITH THE CAR BEING UNDER A FULL EXTENDED WARRANTY. THIS IS A SAFETY ISSUE. FORTUNATELY, THE VEHICLE HAS NOT YET STALLED IN A CRITICAL SITUATION. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- CLARKSTON, MI
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. WHILE TRAVELING AT A LOW SPEED OF 5MPH ON A DRIED PAVEMENT, THE ANTILOCK BRAKE ENGAGED UNEXPECTEDLY CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER WAS FORCED TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED BY A DEALER; HOWEVER, HE IS AWARE OF THE SAFETY RISK INVOLVED. NHTSA CAMPAIGN ID NUMBER: 07E106000, WHEELS:CAP/COVER/HUB IS RELATED TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 112,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE