2002 CHEVROLET SUBURBAN Complaints

View complaints related to 2002 CHEVROLET SUBURBAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2002 CHEVROLET SUBURBAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET SUBURBAN 1500
    - HOUSTON, TX

    I WAS INVOLVED IN A FRONT-IMPACT MOTOR-VEHICLE ACCIDENT IN MY 2002 CHEVROLET SUBURBAN. I WAS TRAVELING APPROXIMATELY 35 MPH WHEN THE IMPACT OCCURRED. THE ENTIRE FRONT END OF MY VEHICLE WAS CRUSHED AND NONE OF MY AIRBAGS DEPLOYED. I SUFFERED NECK AND BACK INJURY ("CERVICAL STRAIN" - WHIPLASH) AND INJURY TO BOTH KNEES (WHICH HIT THE DASH BOARD UNDER THE STEERING WHEEL). MY VEHICLE IS "TOTALED", SO NO REPAIR IS POSSIBLE TO REMEDY THE DAMAGE TO MY VEHICLE. WE HAVE A CLAIM FILED WITH CHEVROLET AND ARE WAITING TO HEAR BACK FROM THEM. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN 1500
    - EVANS, GA

    LOW DIM HEADLIGHT SHUT OFF WHEN DRIVING DOWN THE ROAD, SOMETIME IT WILL COME BACK ON AND IT WON'T COME ON AT ALL, BUT CAN HIT THE FUSE BOX UNDER HOOD IT WILL COME BACK ON, NOW IT DON'T WORK AT ALL, HAVE TO RIDE WITH THE BRIGHT LIGHT ON. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN 1500
    - VERO BEACH, FL

    WHILE DRIVING AT HIGHWAY SPEEDS WITH MY 2002 CHEVROLET SUBURBAN LS WITH 45,000 MILES ON IT, I ENCOUNTERED A COMPLETE ENGINE FAILURE. THE VEHICLE WOULD COAST UNTIL I REACHED A SPEED OF 30MPH., I WOULD PLACE THE VEHICLE IN NEUTRAL AND ATTEMPT TO RE-START THE ENGINE. AFTER SEVERAL ATTEMPTS, THE VEHICLE WOULD RE-START, ACCELERATE TO 70 MPS. THIS WOULD OCCUR INTERMITTENT OVER AND OVER THROUGH MY TWO DRIVING TRIP. THE ACTUAL NUMBER OF TIME THE ENGINE FAILED WAS 14. THIS CAUSED A VERY SERIOUS SITUATION, BECAUSE WITHOUT ENGINE POWER, I HAD NO POWER BRAKES, STEERING OR THE ABILITY TO MAINTAIN SPEED, WHICH RESULTED IN ME LOCATING THE ROAD SHOULDER IMMEDIATELY! I CONTACTED THE DEALER I USE REGULARLY AND THEY INFORMED ME THIS IS THE FIRST TIME THEY HAVE EVER HEARD OF THIS. HOWEVER, AFTER RESEARCHING THE INTERNET I DISCOVERED THROUGH FORUMS THIS IS A PROBLEM THAT MANY PEOPLE ARE EXPERIENCING. I CONTACTED THE LOCAL DEALERSHIP AT MY DESTINATION AT 1000 US HIGHWAY 1 PH: (772) 567-8371 , VERO BEACH, FL 32960 MADE AN APPOINTMENT FOR MONDAY JULY 14, 2008 AT 8:30AM. AGAIN I WAS TOLD BY THE SERVICE WRITER THEY HAVE NEVER HEARD OF THIS PROBLEM. I ALSO LOCATED A DOCUMENT CALLED,"NHTSA DEFECT INVESTIGATION # PE06016 CLOSED. I AM THE ORIGINAL OWNER OF THE 2002 VEHICLE AND HAVE NOT MOVED FROM 1997-2008. HOW DO I GET THIS RESOLVED AND AT NO COST TO ME? JUST MAYBE THE DEALERSHIP WILL FIX THE PROBLEM WITHOUT ANY PROBLEMS, HOWEVER FROM MY MANY PAST EXPERIENCES WITH DEALERSHIPS, THE LAST IS NOT THE USUAL. PLEASE FEEL FREE TO CONTACT ME TO HELP ASSIST ME IN FIXING THE VEHICLE AND THE COST TERMS IF NEED. THANK YOU. MARK DEEHL *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - CAMARILLO, CA

    TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK COOLANT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE ILLUMINATION CONTINUED UNTIL COOLANT WAS ADDED TO THE TANK. THE CONTACT OBSERVED A GRADUAL COOLING LOSS OVER A PERIOD OF TIME, BUT THERE WAS NO EVIDENCE OF A LEAK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THERE WAS A CRACK IN THE CYLINDER HEAD, AND COOLANT WAS LEAKING IN THE OIL CHAMBERS. THE MECHANIC STATED THAT THE CYLINDER HEAD NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 96,000. UPDATED 07/16/08.*LJ UPDATED 07/16/08

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET SUBURBAN 1500
    - GLENDALE HEIGHTS, IL

    I HAVE A 2002 SUBURBAN THAT SINCE I PURCHASED IT IN 2002 I HAVE BEEN COMPLAINING ABOUT THE TRANSMISSION NOT SHIFTING RIGHT. EVERY TIME I BROUGHT IT IN IT WOULD BE IN THE DEALERSHIP FOR LESS THAN A DAY AND I WOULD BE TOLD THAT EVERYTHING IS OKAY. NOW MY WARRANTY IS UP AND MY TRANSMISSION IS BROKE. I HAVE NO REVERSE, AND IT DOES NOT WANT TO DOWN SHIFT ON ANY FORWARD GEAR. I CALLED A TRANS SHOP IN MY AREA AND THEY STATED THAT WITH CHEVY SUBURBANS OF MY YEAR (GIVE AND TAKE 3YEARS BOTH WAYS) THERE IS A VERY COMMON PROBLEM WITH THE SEAL IN THE TRANS THAT IT WEARS TOO SOON AND TRANS OIL LEAKS WHILE DRIVING DOWN THE ROAD - THE OWNER DOES NOT EVEN NOTICE IT - BECAUSE IT GETS BLOWN AWAY WHILE DRIVING. THIS TO ME SEEMS LIKE SOMETHING THAT SHOULD BE FIXED BY THE MANUFACTURER. THE FACT THAT WHEN I CALLED THE TRANS SHOP (ATOMIC TRANSMISSIONS) THEY NEW RIGHT AWAY WHAT HAPPENED. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - AZLE, TX

    2002 CHEVY SUBURBAN WITH A RECALL FOR CORROSION. CONSUMER STATES THAT THE DEALER STATED THAT THE VEHICLE WAS CLEARED. HE WAS INFORMED THE RECALL WAS FOR VEHICLES IN THE NORTHERN AND NORTHEASTERN STATES. *KB

    Source: CONSUMER LETTER
  • 2002 CHEVROLET SUBURBAN 1500
    - REDMOND, WA

    TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE DRIVING 40 MPH, A ROCK CRASHED INTO HER WINDSHIELD. AS A RESULT, THE WINDSHIELD CRACKED AND PRODUCED PIECES OF GLASS ON THE FRONT SEATS AND DASHBOARD. THE CONTACT FELT THAT THE WINDSHIELD SHOULD NOT HAVE PRODUCES GLASS PIECES. AS OF MAY 6, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET SUBURBAN 2500
    - PORT CHARLOTTE, FL

    TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 2500. WHILE DRIVING, THE VEHICLE STALLED. A RED WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL PRIOR TO THE FAILURE. OCCASIONALLY, THE VEHICLE LOSES POWER STEERING AND BRAKING ABILITY. THE VEHICLE HAS BEEN TO NUMEROUS DEALERS, BUT NO ONE COULD DUPLICATE THE FAILURE. THE MANUFACTURER WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 92,000. UPDATED 6/9/08 *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET SUBURBAN 2500
    - MAGNA, UT

    TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 2500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SPORADICALLY STALLED WITHOUT WARNING. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V521000 (ENGINE AND ENGINE COOLING), ALTHOUGH THE FAILURES WERE IDENTICAL. HE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 81,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET SUBURBAN 1500
    - ASHVILLE, AL

    2002 SUBURBAN PARKING BRAKE HAS FAILED FOR THE SECOND TIME AT 77K MILE. NOW THEY HAVE BEGUN LOCK AND HAVE TO BE RESET A COUPLE TIMES TO GET THEM TO RELEASE. A LOUD SQUEAL ACCOMPANIES BEFORE IT RELEASES. PARKING BRAKE PEDAL IS TO THE FLOOR. TRUCK STILL HAS ORIGINAL DISK BRAKES ALL AROUND. *TR

    Source: NHTSA WEB SITE