2002 CHEVROLET SUBURBAN Complaints

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE LIFTGATE GLASS SEPARATED FROM THE HINGE. THE CONTACT STATED THAT NO WIND WAS BLOWING AT THE TIME. THE DEALER STATED THAT THEY WOULD NEED TO REPLACE THE ENTIRE LIFTGATE WITH A DIFFERENT DESIGN. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 68,000.

I HAVE A 2002 CHEVROLET SUBURBAN 2500 4 WD WITH AN 8.1 LITER ENGINE WITH 67,000 MILES ON IT. IT HAS STALLED OUT 5 TIMES OVER THE LAST 6 MONTHS, NEARLY CAUSING A SERIOUS CRASH ON THE SECOND TO LAST ONE ON INTERSTATE ROUTE 80 OUTSIDE OF SPARTA, NEW JERSEY. THE ENGINE JUST STOPS AND I HAVE NO CONTROL OVER THE VEHICLE. I HAVE TAKEN IT TO TWO MECHANICS WHO HAVE NOT BEEN ABLE TO REPAIR IT. I AM AFRAID TO DRIVE THE VEHICLE. WHAT SHOULD I DO AND WHERE SHOULD I GO TO GET THIS FIXED. IT IS A LIFE SAFETY ISSUE NOT ONLY FOR ME, BUT MY FAMILY AND HORSES WHEN WE HAUL HORSES FOR OUR EQUESTRIAN ACTIVITIES. CAN YOU IMAGINE THE DISASTER THIS WOULD BE WITH PEOPLE AND HORSES ON THE HIGHWAY IF THE VEHICLE STOPS DEAD!!?? *TR

WAS DRIVING HOME FROM A VACATION ABOUT 30 MI EAST OF PA/OH BORDER. A/C SUDDENLY WENT FROM COLD TO HOT. WE TURNED OFF A/C. WHEN WE TOOK TO LOCAL MECHANIC, METAL SHARDS THROUGHOUT A/C SYSTEM FROM COMPRESSOR, HAD TO REPLACE ENTIRE A/C SYSTEM AT A COST OF OVER $1700. WANT TO ADD THAT DEALER HAS BEEN VERY NICE ABOUT PURCHASE AND PROBLEMS - THEY EXPLAINED THAT CAR IS OUT OF WARRANTY. *TR

CLANKING IN STEERING WHEEL / COLUMN. TOOK TO DEALERSHIP, WAS TOLD EVERYTHING WAS FINE JUST HOW 2002 SUBURBANS RUN. NOT HAPPY WITH ANSWER, TOOK IT BACK AGAIN, INTERMEDIATE SHAFT WAS REPLACED. 6 MONTHS LATER, SAME THING, AGAIN INTERMEDIATE SHAFT WAS REPLACED. GUESS WHAT, MAKING APPOINTMENT TO GO BACK BECAUSE OF SAME PROBLEM IN STEERING, WITH CLANKING AND VIBRATION, CAN HEAR IT AND FEEL MOSTLY WITH ANY TURN OF THE WHEEL....BET IT WILL ONCE AGAIN BE AN INTERMEDIATE SHAFT REPLACEMENT AND 3 DAYS WITH OUT MY VEHICLE! *TR

THE PLASTIC HINGE ON THE LEFT SIDE OF THE REAR WINDOW GLASS ON THE SUBURBAN TAILGATE HAS SEPARATED WHERE IT WAS ORIGINALLY JOINED AND THE WINDOW IS NO LONGER ATTACHED TO THE VEHICLE ON THIS SIDE. IN TALKING TO ONE OF THE LOCAL DEALERSHIP REPAIR SHOPS AND A LOCAL AUTO GLASS COMPANY, I WAS TOLD BY BOTH THAT THIS WAS A FAIRLY COMMON PROBLEM WITH SUBURBANS. I THINK THIS IS A POTENTIAL SAFETY ISSUE AS WIND SHEAR UNDER THE GLASS COULD RIP THE GLASS OFF MY VEHICLE AND CREATE A PROBLEM FOR ANYONE BEHIND ME. GIVEN WHAT I WAS TOLD BY THE REPAIR SHOPS, HAS AN INVESTIGATION OF THIS PROBLEM BEEN CONSIDERED OR CONDUCTED AND IS THERE CONSIDERATION OF A RECALL FOR THIS DEFECT? *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE BACKING OUT OF THE DRIVEWAY AT LESS THAN 5 MPH, THE STEERING WHEEL LOCKED. THE CONTACT CALLED THE DEALER AND WAS ADVISED TO HAVE THE VEHICLE TOWED TO THE SHOP. HE STATED THAT THE FAILURE WAS NOT THE POWER STEERING BECAUSE HE COULD NOT TURN THE WHEEL AT ALL TO DRIVE THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 74,000. UPDATED 07/08/11 *BF THE CONSUMER STATED THE POWER STEERING PUMP. UPDATED 07/18/11

POWER STEERING ON 2002 CHEVY. SUBURBAN FAILS. HAD POWER STEERING PUMP REPLACED AND PROBLEM CONTINUES. *JB

ABS ELECTRONIC BRAKE CONTROL MODULE PERMANENTLY FAILED RESULTING IN LOSS OF ANTI LOCK BRAKES. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE VEHICLE HAS FIRESTONE WILDERNESS, SIZE P26570R16 TIRES. WHILE DRIVING 65 MPH, THE CONTACT HEARD A CLICKING SOUND COMING FROM THE FRONT TIRES. HE INSPECTED THE TIRES AND NOTICED THAT THE TREAD WAS SEPARATING. THE TIRE SHOP STATED THAT THE TIRES WERE DEFECTIVE. AS OF JULY 25, 2007, THE TIRES HAVE NOT BEEN REPLACED. THE DOT NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 31,163 AND FAILURE MILEAGE WAS 30,000.

VEHICLE WOULD STALL WHILE DRIVING WITHOUT WARNING AT ALL DIFFERENT SPEEDS INCLUDING HIGHWAY SPEEDS. VEHICLE WOULD SOMETIMES STALL 3 TIMES PER DAY, AND SOMETIMES NOT AT ALL IN A DAY. LOSS OF POWER STEERING AND POWER BRAKES RESULTED WHICH SOMETIMES PRESENTED A CHALLENGE TO SAFELY GET THE VEHICLE OFF THE HIGHWAY OR ROADWAY WHILE COASTING TO A STOP. STALLS OCCURED SEVERAL TIMES WHILE TOWING A 5000 POUND BOAT AND ALSO OCCURED WHILE TOWING A 9000 POUND CAMPER TRAILER. TWO DEALERS LOOKED AT THE VEHICLE AND REPORTED FINDING NO CAUSE FOR THE STALLING. I FOUND AN AUTOMOTIVE INTERNET DISCUSSION FORUM WHERE MANY OTHER PEOPLE REPORTED THE SAME PROBLEM WITH THE 8.1L ENGINE. MANY OF THESE PEOPLE REPORTED THAT THE CRANKSHAFT POSITION SENSOR WAS THE CAUSE, AND THAT REPLACING THE CRANKSHAFT POSITION SENSOR WOULD FIX THE PROBLEM. I TOOK THE VEHICLE BACK TO THE DEALER TO HAVE THE SENSOR REPLACED, AND THE VEHICLE HAS NOT STALLED AT ALL SINCE THE SENSOR WAS REPLACED.*AK