2002 CHEVROLET SUBURBAN Complaints

3RD FAILURE OF THE INTERMEDITE STEERING SHAFT ON THE 2002 CHEVROLET 1/2 TON SUBURBAN. *AK

I DRIVE A 2002 CHEVROLET SUBURBAN. FREQUENTLY, WHILE I WAS DRIVING AND WITH NO WARNING THE VEHICLE JUST SHUTS OFF. WHEN THE VEHICLE SHUT OFF, IT DID NOT HAVE POWER BRAKES OR POWER STEERING. AFTER STOPPING AND TURNING THE KEY OFF FOR A COUPLE OF MINUTES I COULD START UP THE VEHICLE AND CONTINUE DRIVING. THIS SITUATION FIRST STARTED LAST FALL. I TOOK THE VEHICLE TO A LOCAL GARAGE WHICH COULD FIND ANY PROBLEM. THE VEHICLE CONTINUED TO EXPERIENCE THESE UNPREDICTABLE SHUT OFFS ,AND I TOOK VEHICLE TO THE CHEVROLET DEALER FOR DIAGNOSIS AND REPAIR. THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE TRUCK CONTINUED TO SHUT OFF ON THE HIGHWAY AND IN THE CITY AT HIGHWAY AND CITY SPEEDS, WHILE SLOWING DOWN AND WHILE ACCELERATING. THIS WAS A DANGEROUS SITUATION AS IT HDS SHUT OFF WHILE TOWING A TRAILER. THE SHUT OFFS DID NOT CORRELATE WITH WEATHER, TIME OF DAY, USEAGE, TEMPERATURE, OR SPEED. LOSETPOWER STEERING AND BRAKES WHICH IMPACTED THE ABILITY TO CONTROL THE VEHICLE. *AK

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE WHEELS WHEN THE FRONT WHEELS WERE TURNED. SHE STATED THAT THE CAUSE OF FAILURE MAY BE THE UPPER INTERMEDIATE STEERING SHAFT. THE DEALER AND MANUFACTURER STATED THAT SHE WOULD HAVE TO PAY $275 FOR THE REPAIR. THE DEALER DID NOT HAVE ANY RECALLS FOR THE FAILURE. THE CONTACT FEELS THAT THERE SHOULD BE A RECALL DUE TO THE MANY REPAIRS RELATED TO THE WHEEL FAILURE. SHE STATED THAT A RUNNING BOARD LIGHT IS DIM ON THE FRONT LEFT SIDE OF HER VEHICLE, WHICH SHE HAS NOTICED ON MANY SUBURBANS. THE CURRENT MILEAGE IS 65,000 AND FAILURE MILEAGE WAS 40,000. UPDATED 02-01-08. *KB

I DRIVE A 2002 CHEVY SUBURBAN. FREQUENTLY, WHILE I AM DRIVING AND WITH NO WARNING, THE VEHICLE JUST SHUTS OFF. WHEN THE VEHICLE SHUTS OFF, I DO NOT HAVE POWER BRAKES OR POWER STEERING. AFTER A FEW MINUTES, I CAN TYPICALLY START UP THE VEHICLE AND CONTINUE DRIVING. THIS SITUATION FIRST STARTED LAST OCTOBER. I TOOK THE VEHICLE TO A LOCAL GARAGE AFTER THE THIRD INCIDENT BECAUSE THE CHEVY DEALER WAS BOOKED. THE GARAGE COULD FIND NO PROBLEM. THE VEHICLE CONTINUED TO EXPERIENCE THESE UNPREDICTABLE SHUT OFFS AND I TOOK IT IN TO THE CHEVY DEALER FOR DIAGNOSIS AND REPAIR. THE DEALER KEPT THE TRUCK FOR NEARLY A MONTH AND COULD NOT DUPLICATE THE PROBLEM. THE TRUCK CONTINUED TO SHUT OFF, ON THE HIGHWAY AND IN THE CITY. I TOOK IT TO A DIFFERENT DEALER AND EXPLAINED THE PROBLEM AND SHARED THE RESULTS OF THE DIAGNOSTICS. THE SECOND DEALER ALSO COULD FIND NOTHING WRONG WITH THE TRUCK. A THIRD DEALER HAD THE BENEFIT OF TAKING THE VEHICLE AFTER IT HAD SHUT OFF TWICE WITHIN A 24 HOUR PERIOD--BOTH AT HIGHWAY SPEEDS. THE THIRD DEALER COULD FIND NO SPECIFIC CODES ON THE COMPUTER DIAGNOSTICS THAT COULD EXPLAIN THE PROBLEM AND GAVE ME BACK MY VEHICLE. THIS TRUCK CONTINUES TO SHUT OFF WHILE I AM DRIVING. THIS IS A DANGEROUS SITUATION AS IT HAS SHUT OFF WHILE I AM TOWING A TRAILER, AND WHILE I AM TRAVELING ONTO EXITS. THE SHUT OFFS DO NOT CORRELATE WITH WEATHER, TIME OF DAY, USAGE, TEMPERATURE, OR SPEED. THE LATEST INCIDENT OCCURRED ON 30 MAY AS I APPROACHED A CITY INTERSECTION. THE TRUCK IS PARKED, FOR NOW. *TR

KNOWN PROBLEMS WITH A/C COMPRESSOR ON 2002 SUBURBAN/TAHOE WITH REAR A/C. DEFECTIVE SYSTEM CAUSES LOUD CHATTER IN BELT TENSIONER DUE TO SLUGS OF LIQUID REFRIGERANT BEING PUSHED INTO THE COMPRESSOR. PROBLEMS FREQUENT ENOUGH FOR GM TO HAVE ISSUED TSB #01139B BUT GM REFUSES TO ISSUE A RECALL ON THIS OBVIOUS DEFECT. LITERALLY THOUSANDS OF COMPLAINTS ABOUT THIS DEFECT ARE DOCUMENTED ON THE INTERNET. *TR

TL*- THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN WITH A CURRENT AND FAILURE MILEAGE OF 74,500 MILES. THE CONTACT STATED THAT THE FUEL GAUGE STOPPED WORKING. ONCE THE FUEL GAUGE REACHED THE HALF WAY MARK IT WOULD SUDDENLY DROP AND REGISTER AN 'EMPTY' READING. THE CONTACT CALLED THE DEALER AND WAS TOLD THAT THIS WAS A COMMON PROBLEM. WHEN THE CONTACT CALLED THE MANUFACTURER THEY TOLD HIM THAT THEY COULD NOT ASSIST HIM.

EMERGENCY BRAKE FAILURE ON MY 2002 CHEVROLET SUBURBAN. THE SAME THING HAPPENED ON MY SON-IN-LAW'S 2002 CHEV. SUBURBAN. NEITHER OF US KNEW THIS UNTIL WE TOOK OUR VEHICLES IN FOR A STATE INSPECTION STICKER & IT FAILED INSPECTION. WAS TOLD THERE WAS A SERVICE BULLETIN ON THIS PROBLEM BUT GMC DID NOT TAKE ANY RESPONSIBILITY. WE BOTH, HAD THE REPAIR DONE AT OUR EXPENSE.

I PURCHASED A NEW 2002 SUBURBAN. MY INTERMEDIATE STEERING SHAFT HAS BEEN REPLACED/REPAIRED AT LEAST 5 TIMES SINCE I DROVE IT OFF THE SHOWROOM FLOOR. THE INTERMEDIATE STEERING SHAFT HAS BEGUN TO MAKE NOISES AGAIN, INDICATING IT IS TIME FOR YET ANOTHER SERVICE TRIP. *NM

I WAS UNABLE TO HAVE MY 2002 SUBURBAN INSPECTED. THE PARKING BRAKE BAND ON THE DRIVERS SIDE HAD TO BE REPLACED AS WELL AS THE BRAKE DRUM THIS DECEMBER. MY VEHICLE ONLY HAS 92K MILES. MY FATHER-IN-LAW HAS THE SAME YEAR/MAKE VEHICLE AND HE HAD TO HAVE HIS PARKING BRAKE REPLACED, BUT ON THE PASSENGER SIDE. HIS VEHICLE ONLY HAS 76K MILES. CHEVROLET HAS A SERVICE BULLETIN OUT THAT THIS MODEL VEHICLE IS PRONE TO THIS PROBLEM, YET WILL NOT TAKE RESPONSIBILITY FOR REPAIRS OR REPLACEMENT. *NM

ON MULTIPLE OCCASIONS MY 2002 CHEVROLET SUBURBAN STALLED WHILE DRIVING ON THE FREEWAY. AFTER SEVERAL MINUTES THE TRUCK WOULD RESTART. THE CHEVY DEALER SAID THERE WAS NOTHING THEY COULD DO SINCE THEY WOULD NOT BE ABLE TO DUPLICATE THE CONDITION. IT DOES NOT TRIGGER A CHECK ENGINE SIGNAL. IT USUALLY HAPPENS AFTER LONG PERIODS OF FREEWAY DRIVING WITH NO WARNING. THIS IS NOT A LOW FUEL ISSUE. I SUSPECT IT IS A CRANK POSITION SENSOR FAILING AFTER RESEARCHING THE ISSUE ON THE INTERNET. *JB