2002 CHEVROLET SUBURBAN Complaints

TL* - THE CONTACT STATES THAT WHILE DRIVING AT NIGHT BOTH SIDE VIEW MIRRORS CREATE A DOUBLE-VISION. PER THE CONTACT THIS CAUSES HER NOT TO BE ABLE TO USE HER SIDE VIEW MIRRORS. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP AND THEY TOLD HER THAT THERE HAVE BEEN COMPLAINTS IN THE PASS REGARDING THE SAME ISSUE.

THIS IN REFERENCE TO A CLOSED NHTSA ACTION # DP05009. AFTER A PARKING BRAKE FAILURE THAT OCCURRED ON THIS 2002 CHEVY SUBURBAN WITH 54,000 MILES ON IT, IN NOVEMBER, I LOOKED INTO SIMILAR SITUATIONS WITH OTHER SUBURBAN OWNERS AND OF THE 3 I FOUND, 2 IN SOUTH CAROLINA, AND ONE IN INDIANA, ALL HAD SIMILAR PARKING BRAKE PROBLEMS. WHEN I BROUGHT MY VEHICLE TO THE DEALER FOR REPAIR, I WAS TOLD THERE WERE NO RECALLS OR SAFETY NOTICES REGARDING THIS PROBLEM. AFTER REVIEWING YOUR NHTSA SITE, I SEE THAT THIS PROBLEM WAS ADDRESSED AND CLOSED BUT ONLY APPLIED TO VEHICLE WITH MANUAL TRANSMISSIONS, EVEN THOUGH THE PROBLEM WAS IN AUTOMATIC MODELS TOO, WHICH WAS APPARENTLY GLOSSED OVER BECAUSE OF THE PERCENTAGE OF ROLL AWAY INCIDENTS. THIS PROBLEM IS STILL OUT THERE, AND CHEVY DENIES IT. CHEVY NEEDS TO ACKNOWLEDGE THIS AS A SERIES WIDE PROBLEM AND FIX IT ON A RECALL BASIS. THE INSULTING THING ABOUT THIS IS THE DEALERSHIP ACTS LIKE IT IS SOMETHING NEW, AND PERHAPS I WAS LEAVING THE PARKING BRAKE ON ALL THE TIME. IT IS NOT NEW, AND I HAVE NEVER DRIVEN AWAY WITH THE PARKING BRAKE ON IN MY LIFE. AND WE WONDER WHY THE AMERICAN AUTO INDUSTRY IS FAILING TO ATTRACT CUSTOMERS. *JB

WHILE DRIVING ON THE HOUSTON TOLLWAY AT 65 MPH, MY 2002 SUBURBAN SUDDENLY AND WITHOUT WARNING LOST POWER AND THE ENGINE SHUTDOWN. I MANAGED TO GET THE VEHICLE ONTO THE SHOULDER WITHOUT INCIDENT AFTER ATTEMPTING TO RESTART THE ENGINE WHILE TRYING TO STEER CLEAR OF TRAFFIC. THE VEHICLE WOULD NOT START AND WAS TOWED TO LONE STAR CHEVROLET IN HOUSTON, TEXAS. THE BILL WAS 1045.10. THEY REPLACED THE FUEL MODULE AND THE FUEL FILTER AND TOLD ME THAT THERE HAD BEEN SOME PROBLEMS WITH GM VEHICLES DATING BACK TO 1999 MODELS ON THE SAME PROBLEM. MINE HAD ONLY 70158 MI. I THINK GM SHOULD REIMBURSE ME FOR THE COST OF REPAIR. I TALKED TO A CUSTOMER WHO HAD A SIMILAR PROBLEM ON HIS 1999 GMC SUBURBAN AND THEY FILED A COMPLAINT WITH GM AND WAS REIMBURSED FOR THE REPAIR. FAIR IS FAIR AND I EXPECT NOTHING LESS FROM THEM. *JB

GOOD YEAR TIRE FAILURE. BUBBLING OCCURRING ON INTERIOR SIDE WALLS. CUPPING ALSO OCCURRING. I HAVE HAD 9 GOOD YEAR TIRES IN FOUR YEARS ON MY 2002 CHEVROLET SUBURBAN. *JB

DT*: THE CONTACT STATED THE ABS SYSTEM ACTIVATED WHILE TRAVELING 10 MPH. THE CONTACT RECEIVED A RECALL LETTER #05V379000 REGARDING THE ABS WHEEL SPEED SENSOR. THE DEALER DETERMINED THE VEHICLE'S PROBLEM WAS WITH THE WHEEL HUB, WHICH WAS NOT COVERED BY THE RECALL. UPDATED 12/01/06.*JB

DT*: THE CONTACT STATED THE NOTICE FOR NHTSA RECALL# 05V379000 PERTAINING TO THE ABS WAS RECEIVED AFTER THE VEHICLE HAD BEEN REPAIRED BY A PRIVATE REPAIR SHOP. THE CONTACT NOTIFIED THE MANUFACTURER OF THE REPAIR TO DISCUSS REIMBURSEMENT, HOWEVER THE MANUFACTURER HAD NOT RETURNED ANY PHONE CALLS.

WAS PULLING A TRAVEL TRAILER WHEN THE STOCK HITCH RECEIVER BROKE OFF CAUSING ME TO LOSE CONTROL OF MY VEHICLE, CAUSING A DEATH, AND MULTIPLE INJURIES TO THE WHOLE FAMILY. VEHICLE WAS TOTALED. *JB

I HAVE A 2002 CHEVROLET SUBURBAN. THIS YEAR I PURCHASED A NEW TRAVEL TRAILER TO BE TOWED BY THE SUBURBAN. AFTER HEARING OTHER STORIES ABOUT HITCH FAILURE I INSPECTED MINE AND NOTICED THE WELDS WERE CRACKING. THIS WAS AFTER THE SECOND TRIP TOWING THE TRAILER, AND A GOOD THING I CHECKED BEFORE OUR NEXT TRIP. ANY WAY I CALLED THE DEALER, EVEN THOUGH OUR WARRANTY HAS EXPIRED, AND THEY SAID THEY KNEW NOTHING ABOUT IT, AND THERE WAS NOTHING FOR THEM TO DO ABOUT IT. I ENDED UP BUYING A NEW PUTNAM HITCH TO REPLACE THE OEM ONE. I THINK GM SHOULD REIMBURSE ME FOR REPLACING THEIR FAULTY PART. *JB

2002 CHEVROLET SURBURBAN ENGINE STALLED WHILE BEING DRIVEN AT 70MPH DOWN FREEWAY. WAS ABLE TO GET ENGINE RESTARTED WHILE STILL ROLLING. NO REPAIR MADE YET, SERVICE TECHNICIAN SAID MANY POSSIBLE CAUSES AND WOULD BE EASIER TO DIAGNOSE IF IT WOULD NOT START. WIFE'S 2000 MODEL CHEV SUBURBAN HAD ALMOST IDENTICAL PROBLEM 01/21/2002. *NM

LIGHT BRAKE PEDAL APPLICATION CAUSES PEDAL PUSH BACK AND MINIMAL BRAKING ANTI-LOCK ENGAGES AT LOW SPEEDS ON SECURE PAVEMENT. *JB