2002 CHEVROLET SUBURBAN Complaints

MY 2002 CHEVROLET SUBURBAN EXPERIENCED PREMATURE TRANSMISSION FAILURE. THE TOTAL COST FOR THE REPAIR IS $3000.00. THE TRUCK HAS NEVER TOWED A THING, THE CAR IS ONLY USED TO DRIVE CHILDREN TO SCHOOL ETC. IT HAS 64,000 MILES AND JUST STOPPED ON A TURN IN THE MIDDLE OF AN INTERSECTION. *JB

DT*: THE CONTACT STATED WHILE DRIVING ON THE HIGHWAY AT 20 MPH AND PULLING UP TO A TOLL BOOTH, THE VEHICLE STALLED SUDDENLY WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALERSHIP WHERE THE DEALERSHIP DETERMINED THE VEHICLE NEEDED A NEW IGNITION SWITCH. WHILE DRIVING BACK HOME THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TOWED 100 MILES TO A DEALERSHIP WHERE THE DEALERSHIP DETERMINED THE VEHICLE HAD A FAULTY FUEL PUMP. THE DEALERSHIP INFORMED THE CONTACT THERE WAS A HISTORY OF FAULTY FUEL PUMPS WITH THIS YEAR, MAKE AND MODEL.

I PURCHASE A 2002 CHEVY SUBURBAN ON 7/2/05 IN DELAWARE COUNTY FROM A DEALERSHIP. WE DROVE THE CAR TO OUR HOUSE IN MONTGOMERY COUNTY AND THE CAR DIDN'T MOVE FROM THE HOUSE UNTIL 7/4/05. ON 7/4/05 MY FIANCE DROVE THE CAR TO WORK AND THE TIRE EXPLODED FROM THE LEFT FRONT OF THE CAR ON THE WAY. THE CAR HIT THE BARRIER ON THE RIGHT SIDE AND BOUNCED OFF AND THEN PROCEEDED TO HIT THE LEFT SIDE BARRIER WERE IT CAME TO A STOP. THE TIRE WAS NOT RECOVERABLE. ALSO THE AIR BAG NEVER DEPLOYED. THE ACCIDENT HAPPEN GOING NORTH ON 309 IN BUCKS COUNTY ON A STRAIGHT UPHILL GRADIENT. THE CONDITIONS OF THE ROAD AND WEATHER WERE DRY. THERE IS A POLICE REPORT ON THE INCIDENT STATING ACCIDENT HAPPEN DUE TO TIRE FAILURE. ACCORDING TO THE INSPECTION STICKER THE TIRE WAS REMOVED AND INSPECTED BY THE DEALERSHIP. WE HAVE BEEN TRYING TO GET THIS SETTLED WITH THE DEALERSHIP FOR THE PAST YEAR, SINCE WE ONLY HAD THE CAR FOR A LITTLE MORE THEN A DAY. THERE RESPONSE WAS AND STILL IS THAT THERE IS NOTHING THEY CAN DO TO HELP. THE ESTIMATE WE RECEIVED FROM THE BODY SHOP WAS FOR $22,000 THEREFORE THE CAR WAS TOTALED AND IS CURRENTLY SITTING IN MY DRIVEWAY. THE TIRE WAS A GOODYEAR WRANGLER P265/70R17. *JB

CRANK POSITION SENSOR FAILURE RESULTING IN SUDDEN ENGINE STALL WHILE DRIVING IN CERTAIN GM VEHICLES EQUIPPED WITH 8.1L ENGINES. IN SOME CASES, THE COMPLAINANTS ALLEGED THAT AS RESULT OF THE ENGINE SHUTTING DOWN, THE VEHICLE LOST POWER STEERING AND POWER BRAKES AT HIGHWAY SPEEDS. *NM

DT*: THE CONTACT STATED THE ABS ACTIVATED AT LOW SPEEDS, WHICH CAUSED EXCESSIVE STOPPING DISTANCES. THERE WAS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

DT*: THE CONTACT STATED THE ABS LIGHT ILLUMINATED ON THE DASH. THE ABS BRAKES ACTIVATED AT LOW SPEEDS OF 35-40 MPH. THE DEALERSHIP DETERMINED THE ELECTRONIC BRAKE CONTROL MODULE AND A MODULE BRAKE PRESSURE VALVE NEEDED TO BE REPLACED. THERE IS AN NHTSA RECALL, # 05V379000 REGARDING THE SERVICE BRAKES, HYDRAULIC: ANTILOCK. THE VIN WAS NOT INCLUDED IN THE RECALL.

EMERGENCY BRAKE WASN'T WORKING WHEN I PURCHASED THE VEHICLE. I DIDN'T KNOW IT AT THE TIME. I WAS TOLD THAT THERE WAS A PROBLEM WITH THE EMERGENCY BRAKES AND THAT THERE MAY BE A RECALL TO FIX THE PROBLEM. I PURCHASED IT ON 10-15-2005. THE MILEAGE WAS 64095. MILEAGE NOW IS 70129. I WOULD ALWAYS USE THE BRAKE WITH MY GRANDKIDS IN THE VEHICLE SO IT WOULDN'T MOVE. NOW I FOUND OUT THAT I NEVER HAD ONE FOR SOME REASON. NEED IT FIXED IF ALL POSSIBLE. *JB

#5 CYLINDER 1164 MISFIRES. COLLAPSED LIFTER, BROKEN RINGS. THE DEALERSHIP WENT ON FISHING EXPEDITION, CHARGING ME $271.82 FOR UNNECESSARY WORK (NEW SPARK PLUG AND WIRES). WENT FOR SECOND DIAGNOSES, CORRECTLY DIAGNOSED THIS TIME INDICATING THE ABOVE. MECHANIC CONTACTED GMPP (EXTENDED WARRANTY),TOLD GMPP THAT THE ENGINE SHOULD BE REPLACED. THE MECHANIC WAS ADVISED TO TELL ME TO RETURN TO DEALERSHIP FOR SERVICE. *NM

DT*: THE CONTACT STATED THERE WAS A LOW METAL TO METAL GRINDING NOISE HEARD WHILE DEPRESSING THE BRAKE PEDAL. AS THE DAY WENT ON, THE SOUND BECAME PROGRESSIVELY LOUDER AND LOUDER. THE CONTACT TOOK THE VEHICLE TO A GOODYEAR TIRE CENTER WHERE IT WAS DETERMINED THE REAR BRAKES; BOTH REAR ROTORS AND THE RIGHT REAR EMERGENCY BRAKE SHOE WERE COMPLETELY WORN OUT. ALL FOUR BRAKE SHOES AND ROTORS WERE REPLACED. THE CONTACT NEVER USED THE EMERGENCY BRAKE. THE DEALERSHIP HAS BEEN ALERTED.

THE VEHICLE IN QUESTION IS A 2002 CHEVROLET 2500 4X4 SUBURBAN. THE VEHICLE WAS TRAVELING DOWN THE ROAD AND WITHOUT TOUCHING THE BRAKE PEDAL THE FRONT BRAKES LOCK UP AND THE VEHICLE SHAKES AND IS ALMOST UNCONTROLLABLE TO STOP. THE VEHICLE IS CURRENTLY AT THE CHEVY DEALERSHIP. THEY ARE REPLACING THE SPEED SENSORS IN THE HUBS BUT THEY ARE STATING THAT THEY HAVE NEVER SEEN THIS PROBLEM. *JB