2002 CHEVROLET SUBURBAN Complaints

View complaints related to 2002 CHEVROLET SUBURBAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2002 CHEVROLET SUBURBAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET SUBURBAN
    - KOSCIUSKO, MS

    I HAVE A 2002 SUBURBAN THAT HAD A RECALL FOR THE GAS TANK LEAKING WHEN IT IS FILLED PAST 3/4 FULL. THE RECALL WORK WAS DONE IN DECEMBER 2005. THEN IN MARCH I SMELT GAS AGAIN I NOTICED A LARGE PUDDLE WAS UNDER MY VEHICLE AS I PULLED OUT OF THE GARAGE. I CARRIED IT BACK IN AND THEY CHARGED ME $890.00 AND STATED SINCE THE RECALL WORK WAS DONE IN DECEMBER THIS WOULD NOT BE COVERED. I HAVE THE PARTS THEY REPLACED. *JB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - DOUGLASVILLE, GA

    AIR CONDITIONER COMPRESSOR NEEDS TO BE REPLACED. ONLY 66K MILES. HEARD A LOUD GRINDING NOISE WHEN ACCELERATING WITH A/C ON. TOOK IT TO DEALERSHIP AND WAS TOLD COMPRESSOR NEEDED TO BE REPLACED. *NM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - ROSEVILLE, CA

    MY HUSBAND AND I BOUGHT A 2002 SUBURBAN FROM CARMAX LESS THAN 1 YR AGO. WE PAID AN EXTRA $2500 FOR A BUMPER TO BUMPER WARRANTY ON THEIR "CERTIFIED USED CAR" PROGRAM. I NOTICED THAT THERE ARE TINY RUST SPOTS ON THE HOOD. CARMAX SAID I NEED TO APPROACH CHEVY AND THERE IS NOTHING THEY CAN DO. BUT THAT'S NOT THE WORST OF IT: HERE I AM 8 MONTHS OWNING THE CAR AND LESS THAN 8,000 MILES PUT ON IT AND I HAD TO TAKE THE CAR IN TO A TIRE SHOP BECAUSE ONE OF THE TIRES HAD A SLOW LEAK. WHEN THEY INSPECTED THE TIRES THEY SAID TAKE IT BACK TO CARMAX IMMEDIATELY - YOUR TIRES ARE SEPARATING FROM THE TREADS AND IT'S VERY DANGEROUS TO DRIVE AS IS. WE TOOK IT BACK TO CARMAX WHO THEN SAID IT WASN'T THEIR PROBLEM, WE HAD TO TAKE IT TO A FIRESTONE DEALER. WE WENT TO THE FIRESTONE DEALER, WHO THEN SAID CARMAX SHOULD NEVER HAVE SOLD US A "CERTIFIED USED CAR" WITH THE TIRES IN THIS BAD OF SHAPE - THAT THEY HAD "COVERED UP THE DRY ROT ON THE TIRES" AND THAT IT IS UNSAFE. THE WHOLE REASON WHY I BOUGHT THIS HUGE CAR (AND IT WAS EXPENSIVE!) WAS SO MY THREE CHILDREN WOULD BE SAFE. I WANT TO TAKE CARMAX TO COURT, BUT DON'T KNOW ANYTHING ABOUT MY RIGHTS AS A CONSUMER. I TRIED CALLING CHANNEL 3 ON MY SIDE OUT OF SHEER FRUSTRATION (I HAD TO TAKE SEVERAL HOURS OFF FROM WORK TO GET THIS RUNAROUND DONE TO ME) AND CHANNEL 3 ON YOUR SIDE REFERRED ME TO YOUR WEBSITE. I AM HOPING YOU CAN HELP ME! *JB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN 2500
    - SAN DIEGO, CA

    2002 CHEVY SUBURBAN WITH 8.1L MOTOR RANDOMLY SHUTS DOWN AT HIGHWAY SPEEDS OR IN TRAFFIC WITHOUT WARNING WHICH CAUSES LOSS OF STEERING AND BRAKING. I HAVE HAD 3 SEPARATE DEALERS LOOK AT IT AND THE "CODES" NEVER REFLECT WHAT HAPPENED. I EVEN READ THE CURRENT NHTSA ACTION PE06016 DESCRIPTION TO THE SERVICE TECH (AS I WRITE THIS MY VEHICLE IS IN THE SHOP FOR "ENGINE LOSSES ALL POWER AND DIES AT HIGHWAY SPEEDS OR NO START AND STALLING CONDITIONS") AND DESCRIBED THESE EXACT SYMPTOM AND HE SAID THE CODES DON'T REFLECT THAT. *NM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - MINOT, ND

    2002 CHEVROLET SUBURBAN THAT STALLS INTERMITTENTLY WHILE DRIVING DOWN THE ROAD. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST TWO WEEKS. WE TOOK IT INTO THE SERVICE CENTER WHERE THEY HAVE TOLD US THAT THE FUEL PUMP WILL NEED TO REPLACED AT A COST OF OVER $700. THERE IS CURRENTLY A RECALL ON 2001 MODELS WITH THE EXACT SAME PROBLEM. *NM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - RICHMOND, VA

    AT 24,000 MILES THE TRANSMISSION ON OUR 2002 SUBURBAN FAILED WITHOUT WARNING WHILE DRIVING. IT HAD TO BE TOWED TO THE DEALER FOR A TRANSMISSION REPLACEMENT. *JB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - KATY, TX

    FAILURE OF PARKING BRAKE DISCOVERED BY STATE INSPECTION. PARKING BRAKE WAS IN TOTAL FAILURE AND HAD TO BE REPLACED BEFORE VEHICLE COULD BE PASSED. PARKING BRAKE WAS STUCK IN THE OPEN POSITION CAUSING BRAKE ROTORS TO EXCESSIVELY WEAR. REPAIR/REPLACEMENT OF PARKING BRAKE WAS REQUIRED ALONG WITH NEW BRAKE ROTORS. THE PARKING BRAKE WAS NEVER ENGAGED FROM TIME OF PURCHASE AT NEW DEALERSHIP TO TIME OF FAILURE AT INSPECTION STATION. *JB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - MCMINNVILLE, OR

    STARTED HAVING PROBLEMS WITH THE INDICATORS ON THE DASH COMING ON WHEN THEY SHOULDN'T HAVE BEEN AND ALSO THE TACH QUIT WORKING. THEN EVERYTHING WOULD START WORKING PROPERLY AGAIN. THIS HAPPENED 3 TIMES AND THE LAST INCIDENT WAS THE ODOMETER RESET TO "0", SO NOW WE HAVE NO IDEA WHAT OUR MILEAGE IS AND ALSO THE CLOCK ON THE RADIO JUMPS AHEAD A COUPLE HOURS. I WAS TOLD BY THE DEALER THAT I WOULD HAVE TO PAY FOR A NEW GAUGE CLUSTER AT THE COST OF $200-$300 AND ALSO $60 FOR A SOFTWARE UPGRADE FOR THE OTHER DASH PROBLEMS. I ALSO CALLED GM AND LET THEM KNOW ABOUT IT AND TOLD THEM I SHOULDN'T HAVE TO PAY FOR A NEW GAUGE CLUSTER SINCE IT SEEMS THERE IS A DESIGN FLAW AND ALSO THE SERIOUSNESS OF THE ODOMETER RESETTING. *JB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - MEQUON, WI

    (1) UNKNOWN EVENTS LEADING UP TO FAILURE. (2)ABS BRAKES COME ON INAPPROPRIATELY AT LOW SPEED MAKING TRUCK STOP POORLY. (3) DEALER WILL START TO CORRECT BY CLEANING ABS SPEED SENSORS (?). WILL CHARGE FOR THIS AS THERE IS NO RECALL ON THIS VEHICLE. *JB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - SPRUCE PINE, NC

    PURCHASED NEW'2002 CHEVROLET SUBURBAN PARKING BRAKE FAILED @20K MILES ADJUSTED UNDER WARRANTY-ADVISED AT SERVICE THAT THIS VEHICLE HAD INHERENT PROBLEM AND ADJUSTMENT WOULD NOT LAST. LASTED MAYBE 8K MILES-WILL NOT HOLD VEHICLE ON INCLINE-POTENTIALLY VERY DANGEROUS IF VEHICLE UNEXPECTEDLY CAME OUT OF PARK-NOW NO FURTHER ADJUSTMENT CAN BE MADE-CERTAINLY A DEFECT IN MY OPINION-SINCE THE INITIAL WARRANTY SERVICE ADJUSTMENT TWO ADDITIONAL AUTO TECHNICIANS HAVE TOLD ME SUBJECT BRAKE CANNOT BE FURTHER ADJUSTED AND IS A PROBLEM WITH THIS MODEL VEHICLE-WHAT CAN I DO-WHAT MAY YOU DO TO RESOLVE THIS SAFETY RELATED PROBLEM?-THANK YOU. *NM

    Source: NHTSA WEB SITE