2002 CHEVROLET SUBURBAN Complaints

MY 2002 SUBURBAN HAD A TRANSMISSION FAILURE AT 46091 MILES THAT REQUIRED ME TO PURCHASE A NEW TRANSMISSION AT A COST OF $3200.00. WE WERE ALMOST IN AN ACCIDENT BECAUSE THE VEHICLE STOPPED SHIFTING WHILE AT HIGHWAY SPEEDS AND BARELY MADE IT SAFELY TO THE SHOULDER. THERE WAS NO WARNING OR ENGINE LIGHT AND THE TRANSMISSION APPEARED FINE ALTHOUGH IT WAS BEYOND REPAIR. THE FLUID LEVEL WAS GOOD AND IT WAS NOT BURNED. CHEVROLET SAYS THERE IS NOTHING THEY CAN DO AS THE WARRANTY IS FOR 3 YEARS AND 36000 MILES. *NM

MY WIFE AND I HAVE BEEN VERY HAPPY WITH THE VEHICLE UNTIL A SITUATION LAST YEAR. SPECIFICALLY, THERE IS A KNOWN PROBLEM WITH THE GAS TANK AND GAUGE. THE GAS TANK WILL BE A 1/4 FULL BUT THE CAR WILL NOT START BECAUSE IT THINKS THE GAS TANK IS EMPTY. MY LOCAL GM DEALER SERVICE CENTER QUOTED ME OVER $800 TO FIX THIS PROBLEM. IT IS A KNOWN GM DEFECT. GM'S TECHNICAL SOLUTION IS DOCUMENT ID # 1575648. IT READS: VEHICLE WITH FLEXIBLE FULE (RPO L59) WILL NOT START, STALLS AND WILL NOT RESTART, LOSS OF POWER, POOR PERFORMANCE, AND /OR FUEL GUAGE READS INACCURATE/INCORRECT (REPLACE FUEL SENDER/MODULE ASSEMBLY) #04-06-04-012B - (DEC 6, 2004) * REPLACE FUEL SENDER /MODULE ASSEMBLY WITH REDESIGNED FUEL STRAINER AND /OR REDSIGNED FUEL LEVEL SENOR CAN YOU PLEASE HELP ? THANKS, BRENDAN AND LISA O'REILLY. *NM

FAILED TEXAS INSPECTION DUE TO PARKING BRAKE NOT HOLDING VEHICLE ON 2002 CHEVROLET SUBURBAN; TOLD BY INSPECTOR 99% OF CHEVY'S FAIL FOR THIS REASON; WIDESPREAD PROBLEM; I AM SCHEDULED TO HAVE FIXED THIS WEEKEND SO I CAN PASS INSPECTION. *JB

CONSUMERS 2002 SUBURBAN STEERING WHEEL LOCKED WHILE PULLING OUT OF A PARKING SPACE. *TS THE CONSUMER STATED THE POWER STEERING PUMP REPLACED. *JB

DT*: THE CONTACT STATED WHILE ON AN INCLINE, THE PARKING BRAKE DID NOT HOLD. THIS PARKING BRAKE HAS ONLY BEEN USED TWICE SINCE PURCHASE. THE DEALERSHIP DETERMINED THE PARKING BRAKE LINING WAS WORN OUT AND THE PARKING BRAKE SHOES NEED TO BE REPLACED. THE WEAR OCCURRED BECAUSE THE BRAKE SHOES DO NOT FULLY RELEASE AFTER USE. *NM

JANUARY 1, 2006 JUST AFTER LEAVING MY HOME, I STOPPED AT A STOP SIGN AND WHEN I ACCELERATED FROM A STOP A LOUD CLUNK AND THEN A CONSTANT WHINNING SOUND. I DROVE THE VEHICLE HOME THE ONE MILE FROM THE STOP SIGN IN FIRST GEAR, THE TRANSMISSION WOULD NOT SHIFT TO SECOND, AFTER RETURNING HOME THE CAR WOULD NOT GO INTO REVERSE EITHER. TRANSMISSION FAILED AT 104,000 MILES. REPAIR SHOP SAYS THE TRANSMISSION SHELL AND OTHER COMPONENTS OF THE TRANSMISSION WAS CRACKED. THE TRANSMISSION SHOP STATES THAT THEY HAVE HAD SEVERAL CUSTOMERS THAT HAVE EXPERIENCED THE SAME PROBLEM WITH THIS TRANSMISSION. THEY WOULD CONSIDER THIS TO BE A COMMON PROBLEM WITH THIS TYPE OF TRANSMISSION, A BAD DESIGN ACCORDING TO THE REPAIR SHOP. *NM

DURING EVACUATION FOR HURRICANE RITA AS WE WERE PROCEEDING IN TRAFFIC OUR 2002 CHEVY SUBURBAN JUST DIED. IT WAS AS IF IT WAS GETTING NO FUEL. WE HAD A FULL TANK. THE RPM AND POWER STEERING ALONG WITH THE ENGINE JUST WENT DEAD. SINCE THE HURRICANE I HAVE TALK TO 3 OTHER PEOPLE WITH SUBURBANS OR YUKONS THAT THIS HAPPEN TO. THE DEALERSHIP SAID IT WAS THE FUEL PUMP. I NOW THINK SOMETHING IS WRONG WITH THESE VEHICLES. I HAVE THE FUEL PUMP TAKEN FROM MY SUBURBAN. *NM

HEARD GRINDING NOISE WHEN BRAKING AT 58K. HAD IT CHECKED OUT AND RIGHT REAR PADS WORN THROUGH. NEED NEW ROTOR. LEFT REAR PADS NOT AS WORN BUT VERY CLOSE TO SAME SCENARIO. FRONT PADS WERE 50% GOOD. *NM

DT: THE CONTACT STATED THE REAR WINDOW DEFROSTER DID NOT WORK AFTER MULTIPLE REPAIRS. THE WIRE CONTINUALLY BECAME DETACHED FROM THE WINDOW. EVERY TIME THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR REPAIRS THEY REATTACHED THE WIRE. THE DEFROSTER HAD NOT WORKED FOR THE PAST YEAR. THE DEALER DETERMINED THAT THE REAR WINDOW SHOULD BE REPLACED TO CORRECT THE PROBLEM. THIS HAS NOT BEEN DONE DUE TO THE EXCESSIVE EXPENSE. *AK

COMPLAINT REGARDING SAFETY RECALL WARNING OF CORROSION DEFECT IN 2002 SUBURBAN. THIS COULD CAUSE FRONT HUB/BEARING ASSEMBLY AND WHEEL SPEED SENSOR TO FAIL. *TS RECALL CAMPAIGN#05V379000. THE CONSUMER EXPERIENCED EXACTLY WHAT THE RECALL DESCRIBED. THE CONSUMER REQUESTED REIMBURSEMENT. THE CONSUMER FOUND THAT THE REAR BRAKE BACKING PLATES WOULD NOT HOLD. THE REAR BRAKE BACKING PLATES WERE COMPLETELY CORRODED ALONG WITH THE REAR EMERGENCY BRAKE AND THEY NEEDED REPLACEMENT. *SC UPDATED 02/13/06. *JB