2002 CHEVROLET SUBURBAN Complaints

View complaints related to 2002 CHEVROLET SUBURBAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2002 CHEVROLET SUBURBAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET SUBURBAN
    - HINESVILLE, GA

    DT: THE CONTACT STATES THERE IS NHTSA RECALL 05V379000 CONCERNING THE ABS SYSTEM. THIS VEHICLE IS EXPERIENCING THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET SUBURBAN
    - ZACHARY, LA

    HAVE A 2002 CHEVY SUBURBAN 1500 LS. TOOK VEHICLE IN FOR INSPECTION, BUT FAILED DUE TO EMERGENCY OR PARKING BRAKE WOULD NOT HOLD IN DRIVE. IT DOES HOLD IN REVERSE. I CONTACTED MY DEALER AND THEY KNOW ALL ABOUT THIS PROBLEM, THEY SAY IT CAN NOT BE ADJUSTED, BUT MUST REPLACE BRAKES, MAYBE ROTORS, ETC AT A COST OF ~$800. I SEARCHED WEB, THERE IS NOT A RECALL, BUT LOTS OF COMPLAINTS. THERE IS ALSO A CLASS ACTION SUIT OUT OF TX? WHAT SHOULD I DO? *NM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - BILLINGS, MT

    2002 CHEVROLET SUBURBAN, FULL SIZE, 1500 HALF TON, 4X4, LT THE EMERGENCY/PARKING BRAKE HAS FAILED FOR THE SECOND TIME. THE EMERGENCY/PARKING BRAKES DO NOT HOLD EVEN ON A SLIGHT INCLINE. THE FIRST EMERGENCY/PARKING BRAKE FAILURE WAS NOTED ON 8/29/2003 AT 25,930 MILES. THE REPAIR TICKET NOTED THAT THE PARKING BRAKE SHOES WERE IMPROPERLY ADJUSTED, AND GM REPAIRED THE PROBLEM AT NO CHARGE UNDER WARRANTY. THE SECOND EMERGENCY/PARKING BRAKE FAILURE WAS NOTED AROUND 11/1/2005 AT APPX 40,050 MILES. THE SECOND FAILURE WAS THE EXACT SAME PROBLEM AS THE FIRST FAILURE. THIS TIME THE GM DEALER SAID THAT THE EMERGENCY/PARKING BRAKE SHOES WERE WORN OUT AND CHARGED US $273.18 TO REPAIR THE PROBLEM. THE REPAIRS FOR THE SECOND FAILURE CONSISTED OF TOTAL REPLACEMENT OF THE EMERGENCY/PARKING BRAKE SHOES. WE HAVE KEPT THE REPLACED FAILED BRAKE SHOES. NOTE: IN NORMAL USAGE OF THIS VEHICLE, THE EMERGENCY/PARKING BRAKES ARE RARELY ENGAGED. THE VEHICLE IS NORMALLY PARKED IN A LEVEL, HEATED GARAGE, TRANSMISSION SET IN PARK, EMERGENCY/PARKING BRAKE NEVER SET/ENGAGED. WITH THE FIRST FAILURE AT 25,930 MILES AND THE SECOND FAILURE JUST APPX 15,000 MILES LATER, WE SUSPECT THAT THERE IS POSSIBLY SOME DESIGN OR COMPONENT FAULT AND A VERY PRE-MATURE FAILURE PROBLEM. ALSO GIVEN THE AVAILABLE FACTS, IT LOOKS LIKE THE ORIGINAL WARRANTY REPAIR FOR THE FIRST FAILURE WAS POSSIBLY SUBSTANDARD IN THAT THE EMERGENCY/PARKING BRAKE SHOES WERE MERELY RE-ADJUSTED, WHEN THEY SHOULD HAVE BEEN REPLACED. IN ADDITION, IN THE OWNERS MANUAL THERE IS NO MENTION OF THE EMERGENCY/PARKING BRAKES EVER NEEDING ADJUSTMENTS.

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - BUFFALO, NY

    DT: THE TRUCK HAS BEEN TO THE DEALER BECAUSE THE BRAKES WOULD NOT IMMEDIATELY GRABBING AND THE TRUCK WAS TAKEN TO A DEALER FOR REPAIR OF THE REAR BACKING PLATES WHICH BEGAN TO RUST AND BREAK APART. THIS WAS REPAIRED BY THE DEALER. THE DEALER HAD TO REPLACE THE BRAKES, CALIPERS, AND ROTORS ALONG WITH THIS REPAIR. BOTH REAR BRAKES AND HOUSING ASSEMBLIES WERE ALSO REPLACED, THE DEALER NOTED THEY TOO WERE RUSTED. ABOUT A WEEK AFTER THE REPAIR WHILE DRIVING THERE WAS A HISSING NOISE AND THOUGHT THAT THE TIRE MAY BE GOING FLAT. THE TIRE WAS NOT FLAT. THE CONTACT SLOWED AT A STOP SIGN, AND WHEN APPLYING BRAKE PRESSURE THERE WAS A GRINDING AND CLANKING NOISE EACH TIME BRAKE PRESSURE WAS APPLIED. THE CONTACT DROVE HOME. UPON INSPECTION OF THE VEHICLE NOTICED THE CALIPER FELL OFF AND THERE WAS A GROVE ON THE REAR DRIVERS SIDE RIM. THE VEHICLE HAS BEEN BACK TO THE DEALER. THE DEALER TOWED THE VEHICLE BACK TO THE SHOP AND DETERMINED THERE WAS A BOLT FROM THE CALIPER THAT HAD SNAPPED AND CAUSED THE CALIPER TO FALL OFF. THE DEALER IS CURRENTLY COMPLETING REPAIRS ON THE VEHICLE. NHTSA RECALL NHTSA 05V379000 INVOLVING THE ANTI LOCK BRAKES WAS ISSUED , BUT CONTACT WAS UNSURE IF THIS VEHICLE WAS COVERED UNDER THE RECALL. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET SUBURBAN
    - HIGHLAND PARK , IL

    I WAS PULLING INTO A PARKING SPACE AND MAY ANTILOCK BRAKES ENGAGED AND THE VEHICLE WOULD NOT STOP. I WAS STOPPED BY A BRICK WALL. BOTH MY CHILD AND I WERE IN THE CAR AT THE TIME OF THE ACCIDENT. WE BOTH SUFFER FROM SORE NECKS AND BACKS. I DID CONTACT GM'S PRODUCT LIABILITY GROUP AT THE TIME AND WAS TOLD NO PROBLEM EXISTED. I CONTINUED TO DRIVE THE CAR AND THE ANTI-LOCK BRAKE PROBLEM BECAME SO BAD THAT I HAVE DISCONTINUED USING THE CAR. *NM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - BEDFORD HILLS, NY

    ABS BRAKE MALFUNCTION IN 2002 SUBURBAN. GM SAYS HAVE TO WAIT UNTIL DEC. TO REPAIR. *NM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - SOUTHBOROUGH, MA

    ABS ACTIVATES AT LOW SPEED BRAKING... MORE DIFFICULT TO STOP AND SCARY BECAUSE UNEXPECTED...DEFINITELY A SAFETY ISSUE.. THE CAR STARTED HAVING PROBLEMS FALL 2004, BROUGHT THE CAR TO THE DEALERSHIP FOR REPAIR.. PROBLEM SEEM TO BE FIXED.. BUT RECENTLY STARTED HAVING THE PROBLEM AGAIN. *JB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - STREET, MD

    MY WIFE COMPLAINED THAT THE BRAKE SYSTEM WAS NOT FUNCTIONING PROPERLY ON OUR 2002 SUBURBAN. RANDOM FAILURES OCCURRED WITH THE ABS SYSTEM AT LOW SPEED WHILE COMING TO A STOP. PEDAL DID NOT RESPOND, PULSED AND VIBRATED. MALFUNCTION OF ABS BRAKE SYSTEM WAS IDENTIFIED AS CORROSION ISSUE SURROUNDING ABS SPEED SENSOR MOUNTING SURFACE. SPEED SENSORS WERE REMOVED AND AREAS CLEANED OF ALL CORROSION AND RUST. ELECTRICAL READINGS IMPROVED PERFORMANCE OF ONE SIDE (320MVAC PLUS) BUT DID NOT IMPROVE SECOND SENSOR (LESS THAN 200MVAC). FURTHER EVALUATION OF THE SENSOR REVEALED SIGNIFICANT WARPAGE TO THE SENSOR BASE ATTRIBUTED TO CORROSION. REQUIRED AIR GAP COULD NOT BE OBTAINED DUE TO THE WARPED BASE. REPLACED BOTH SENSORS. ELECTRICAL READING ON NEW SENSORS WERE GREATLY IMPROVED AND NO FURTHER MALFUNCTIONS HAVE OCCURRED. *NM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - HORSEHEADS, NY

    2002 CHEVROLET SUBURBAN. ANTILOCK BRAKING SYSTEM COMING ON OFTEN WITH LOW SPEED BRAKING. DEALERSHIP CONFIRMED SAME BUT SAID NOT TO WORRY ABOUT IT. NOW PROBLEM IS WORSE AND CAR IS OUT OF WARRANTY. *NM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - MERRITT ISLAND, FL

    PURCHASED A NEW 2002 SUBURBAN K2500 IN AUG OF 2002. AT 17,000 MILES, THE AIR CONDITIONING WENT OUT. DEALER REPLACED THE COMPRESSOR. AT 27,000 MILES, THE FUEL GAUGE SHOWED EMPTY WHEN THE TANK WAS FULL. DEALER REPLACED REAR FUEL TANK SENDING UNIT. AT 55,000 MILES, THE FUEL TANK AGAIN SHOWED EMPTY WITH A FULL TANK AND THE ENGINE SURGED. THE DEALER (BOB STEELE IN COCOA FL) REPLACED THE FUEL PUMP IN THE REAR TANK AND THE SENDING UNIT IN THE FRONT TANK UNDER MY EXTENDED WARRANTY WITH A DEDUCTIBLE. DEALER STATED THIS WAS NOT A RECURRENCE OF THE PROBLEM BEFORE. AT 58,000 MILES THE CAR STALLED WHILE CROSSING OVER A BUSY BRIDGE/CAUSWAY AT APPROX. 60 MPH. "REDUCED ENGINE POWER" GLARED ON THE WARNING INDICATOR, POWER STEERING WAS LOST AND LIGHTS ON THE DASH WERE FLASHING ERRATICALLY. LUCKILY, I HAD CRESTED THE TOP OF THE CAUSWAY AND MANAGED TO STEER TO THE TINY SHOULDER WITHOUT CRASHING INTO ANYBODY. THE CAR WOULD NOT START IMMEDIATELY, BUT AFTER TRYING FOR FIFTEEN MINUTES I WAS ABLE TO GET IT STARTED AND DRIVE HOME. I CALLED THE DEALER (IT WAS FIVE MINUTES TO CLOSING TIME) AND WAS TOLD TO BRING IT IN THE NEXT DAY. IT STALLED AGAIN AT A TRAFFIC LIGHT ON THE WAY TO THE DEALER BUT STARTED IMMEDIATELY. THE DEALER REPLACED THE THROTTLE POSITION SENSOR UNDER MY EXTENDED WARRANTY WITH DEDUCTIBLE AND AGAIN STATED THAT NONE OF THESE FUEL/STALLING PROBLEMS WERE RELATED. THE CAR STALLED AGAIN RECENTLY AND THE DEALER SAID TO BRING IT IN IF IT HAPPENS AGAIN. THIS IS STARTING TO BECOME A VERY DANGEROUS SITUATION THAT THE DEALER SEEMS TO BE VERY UNCONCERNED ABOUT. *NM

    Source: NHTSA WEB SITE