2002 CHEVROLET SUBURBAN Complaints

UPON STEPPING ON THE BRAKE AT LOW SPEED ANTI-LOCK BRAKES KICKED IN, BUT DID NOT STOP. NEEDED TO STEP ON BRAKE SEVERAL TIMES FOR THE VEHICLE TO STOP.

I HAVE A 2002 CHEVROLET SUBURBAN, 1500 LT, 4WD. THE SUBURBAN WAS SERVICED ROUTINELY AT THE DEALER AND HAD 69,000 MILES. THE SHAFT IN THE POWER STEERING PUMP BROKE CAUSING COMPLETE AND TOTAL LOSS OF STEERING CONTROL. FORTUNATELY THIS HAPPENED OFF OF THE MAIN ROADWAY AND AT LOW SPEED, BUT CAUSED A COMPLETE LOSS OF STEERING ABILITY. IF THIS HAD HAPPENED ON THE HIGHWAY AT HIGH SPEED, THE EVENTS COULD HAVE BEEN FATAL. *JB

ANTILOCK BRAKING SYSTEM NEEDING TO BE REPAIRED WITH ONLY 49000 MILES ON VEHICLE. *NM

THE BRAKES ON MY 2002 SUBURBAN BEGAN KICKING BACK DURING STOPS ON DRY CLEAN PAVEMENT NEAR THE END OF THE STOP. THIS CAUSED US TO DRIFT PAST STOP SIGNS ON A NUMBER OF OCCASIONS AND CAUSED NEAR COLLISIONS IN SLOW MOVING PARKING LOT DRIVING. I TOOK THE VEHICLE TO A LOCAL DEALER, HAWKINS CHEVROLET OLDSMOBILE, INC. AND WAS TOLD THE ABS SPEED SENSOR WAS CORRODED AND NOT WORKING PROPERLY. THEY REPLACED THE ABS SPEED SENSORS ON THE TWO FRONT WHEELS ON 8/25/05 UNDER INVOICE CTCS85504. I INQUIRED ABOUT WHETHER THIS WOULD BE REPLACED FOR FREE GIVEN THE OBVIOUS SAFETY IMPLICATIONS AND WAS TOLD TO FILE A CLAIM WITH GM CUSTOMER SERVICE. THE SERVICE REP SAID THAT THIS WAS NORMAL WEAR AND TEAR AND DENIED THE CLAIM, BUT REGISTERED A COMPLAINT UNDER FILE# 1-355599627 ON 8/12/05. I CONDUCTED FURTHER RESEARCH ON THE INTERNET AND FOUND A NEWS ARTICLE ABOUT THE GM RECALL FOR THIS SAME DEFECT IN CANADA. *JB

OVERLY SENSITIVE SEAT BELT MECHANISM. SLIGHTEST MOVEMENT WHILE DRIVING WILL CAUSE SEAT BELT TO LOCK, RESTRICTING THE PERSON DRIVING FROM NECESSARY MOVEMENT SUCH AS, LOOKING BEHIND VEHICLE BEFORE REVERSING OR LANE CHANGING, TAKING THE TICKET FROM MACHINE IN PARKING STRUCTURES, ECT. SEAT BELT HAS BEEN CHANGED ONCE BUT CONTINUES TO BE A PROBLEM. PROBLEM HAS BEEN WITH AUTO SINCE PURCHASED. *NM

AFTER NUMEROUS OTHER REPAIRS TO THIS VEHICLE, IT STARTED WHINING THROUGH THE FIRST FEW GEAR CHANGES. THE GM SHOP SAID THAT THE TORQUE CONVERTER WENT OUT AND THEY HAD TO OVERHAUL THE TRANSMISSION. IT IS STILL IN THE SHOP BECAUSE AFTER THEY PUT EVERYTHING BACK TOGETHER, THE WHINING NOISE IS STILL THERE. AFTER 11 DAYS AND THREE TEAR DOWNS AND REBUILDS, THE MECHANIC IS AT A LOSS AS TO WHAT IS WRONG. *JB

AFTER HAVING OTHER REAR-END WORK DONE EARLIER, WE HAD TO HAVE THEM REPLACE TWO U-JOINTS. *JB

THEY HAD TO REPLACE THE REAR 3RD ROW SEAT BELT RETRACTOR. IT WAS BROKEN WHEN PURCHASED. *JB

WE HAD TO HAVE PINION & SIDE BEARINGS REPLACED AND THEY RECONDITIONED DIFFERENTIALS. THIS IS A FAMILY VEHICLE THAT DOES NOT PULL HORSE TRAILERS OR A BOAT! *JB

WE HAD TO HAVE THE PARKING BRAKE SHOES REPLACED ON OUR 2002 CHEVROLET SUBURBAN EVEN THOUGH WE NEVER USED THE PARKING BRAKE. IT HAD 33,981 MILES ON IT AT THE TIME. *JB