2002 CHEVROLET SUBURBAN Complaints
View complaints related to 2002 CHEVROLET SUBURBAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2002 CHEVROLET SUBURBAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET SUBURBAN 1500- ORLANDO, FL
WHEN I APPLY THE BRAKES AT LOW SPEED I FEEL A CHATTERING LIKE THE ANTI-LOCK BRAKES ARE ACTIVATED AND THE CAR WON'T STOP UNTIL I LET UP AND RE-APPLY PRESSURE TO THE PEDAL. I'VE COME CLOSE TO AN ACCIDENT MORE THAN ONCE.
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 2500- MIDDLETOWN, NJ
HAD MY TRUCK LOOKED AT BY ALL AMERICAN CHEVROLET IN 2014 AFTER I READ YOUR ARTICLE A COUPLE OF YEARS AGO, AND WHILE THEY SAID THE LINES LOOKED RUSTY UNDERNEATH THE TRUCK, THINGS LOOKED OK. THE GM EXEC [XXX] WAS ESTIMATING A $500 REPAIR COST, AND FIGURED IT WAS NO BIG DEAL WHEN I EVENTUALLY GOT TO THAT POINT. I ALSO READ THAT GM SAID IF A PROBLEM OCCURRED I'D NOT LOSE BRAKING BECAUSE IT WAS A DOUBLE SYSTEM, AND THAT I WOULD ALSO GET AN INDICATION ON THE DASH OF A PROBLEM. SADLY OVER THE CHRISTMAS HOLIDAY 2016, I EXPERIENCED A TOTAL BRAKE LINE FAILURE, AND LUCKILY NO ONE WAS HURT. THE REPAIR WAS NOT THE $500 ESTIMATED BY GM IT WAS OVER $2,000. "..G.M. DOES NOT COMMENT ON OTHER AUTOMAKERS? RECALLS, [XXX], A SPOKESMAN FOR G.M., WROTE IN AN EMAIL. [XXX] GM ADDED THAT GENERAL MOTORS HAD DEVELOPED A PARTS KIT LAST YEAR FOR THE BRAKE LINES..." ?THESE ARE AVAILABLE THROUGH DEALERS AND THE AFTERMARKET,? HE SAID. ?BASED ON TIME STUDIES, THE REPAIR INCLUDING LABOR SHOULD COST ABOUT $500. WE CAN ONLY SUGGEST HOW MUCH LABOR TIME THE REPAIR SHOULD TAKE.? I ALSO RECEIVED NO WARNING ON THE DASH OF THE TRUCK WHEN THE LINES FAILED, AND THE FLUID WAS POURING ONTO THE ROAD, I COULD SEE A TRAIL OF IT BEHIND THE CAR. LUCKILY I HAD KEPT THE EMERGENCY BRAKE WELL MAINTAINED AND I DOWNSHIFTED THE TRUCK TO STOP AND HAD IT TOWED BY AAA TO THE SHOP. CAN WE TALK ABOUT THIS OR WHO AT GM SHOULD I SPEAK WITH? WHEN THE BRAKES FAILED I NEEDED TO GET THE TRUCK REPAIRED RIGHT AWAY AND THE COST WAS OVER $2200. [XXX] [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN- WILTON, CT
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED. IT WAS DIAGNOSED THAT THE HUB SENSOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE. UPDATED 01/31/2017*CT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SUBURBAN 1500- BURLINGTON, WI
TIRE SIZE P265/70R17DOT4BT6DYWR THE FOLLOWING NUMBERS SET OF 3 0611 ODD TIRE1711 THE OTHER ODD NUMBER 1711. PURCHASED TIRES IN 2012 ONLY 24000 MILES NOW THEY ARE CRACKED FOUND OUT THESE TIRES WERE MANUFACTURED IN 2011.I DRIVE TO THE AROLINAS AT THE MINIMUM OF ONCE A YEAR AND I DON'T APPRECIATE DRIVING THE MOUNTAINS WITH DEFECTIVE TIRES. NOW GOODYEAR WANTS ME TO TAKE TIRES OFF AND SEND BACK TO THEM BUT IN THE MEAN TIME I HAVE TO PURCHASE ANOTHER AT MY COST. THESE TIRE WERE PURCHASED IN HOLLY SPRINGS NORTH CAROLINA,TIRES WERE MANUFACTURES IN FAYETTEVILLE N.C. WOULD APPRECIATE ANY HELP YOU CAN OFFER. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN- TULSA, OK
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT SMELLED A SMOKE ODOR COMING FROM THE AIR CONDITIONER AND THE VEHICLE CAUGHT FIRE ON THE PASSENGER SIDE. THE CONTACT EXTINGUISHED THE FIRE BEFORE THE FIRE DEPARTMENT ARRIVED. THERE WERE NO INJURIES AND A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 193,337.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 CHEVROLET SUBURBAN 1500- CHESAPEAKE, VA
WHILE DRIVING HOME, ON A HIGHWAY, I APPROACHED A TRAFFIC LIGHT THAT CHANGED AND I HAD TO HIT THE BRAKES TO STOP. THE BRAKE PEDAL WENT TO THE FLOOR. AFTER GETTING IT HOME I CHECKED THE BRAKES AND THEY LOOKED AS THOUGHT THEY SHOULD WORK (NOTE IT WAS INSPECTED IN DEC 2015 AND PASSED). AFTER MORE CHECKING I FOUND THAT THE BRAKE LINES ON THE DRIVERS SIDE FRAME RAIL WERE RUSTED AND HAD FAILED AS THAT AREA WAS COVERED IN BRAKE FLUID. I PURCHASED MY 2002 Z71 SUBURBAN NEW THAT YEAR AND IT HAS LESS THAN 66,000 MILES ON IT NOW.
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- ABBEVILLE, LA
ALL BRAKE WARNING LIGHTS LIGHT UP INTERMITTENTLY, I CAN MAKE THEM GO OFF SOMETIMES BY SHUTTING DOWN AND RESTARTING ENGINE, BUT NOT ALWAYS. RECALL # 05V379000 COVERS SAME MODEL YEAR VEHICLES IN THE "SALT BELT" STATES, CORROSION ISSUE! MY LOCAL DEALER SAYS THERE IS NO RECALL ON THIS VEHICLE FOR BRAKE SENSOR PROBLEMS. BRAKES STILL FUNCTION NORMALLY EVEN WITH ALL WARNING LIGHTS "ON". I WANT THIS PROBLEM REPAIRED UNDER A SAFETY RECALL! I CAN'T ALLOW ANYONE ELSE IN THE FAMILY TO DRIVE THIS VEHICLE UNDER THESE CONDITIONS. I AM A MECHANIC, NO ONE ELSE IN THE FAMILY WOULD KNOW WHAT TO DO IF THE BRAKES ACTUALLY DO FAIL WHILE DRIVING.
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 2500- LONGMONT, CO
THE ENGINE STOPS RUNNING WHILE DRIVING OR SITTING AT A STOP SIGN WITHOUT WARNING. HAS HAPPENED AT HIGHWAY SPEEDS, CITY DRIVING SPEEDS AND WHILE AT A STOP SIGN. SAME PROBLEM AS DESCRIBED IN RECALL ID: 07V521000. THE DEALER SAYS MY VEHICLE ISN'T COVERED IN THIS RECALL. WHY?
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- BOWIE, MD
WIFE WAS DRIVING THE TRUCK WITH HER MOTHER, WENT TO STOP AND THE BRAKE PEDAL WENT TO THE FLOOR - LIMPED THE TRUCK HOME - CHECKED MASTER CYLINDER, ADDED FLUID AND WHEN WE PUSHED THE PEDAL, FLUID CAME POURING OUT THE CORRODED REAR BRAKE LINE - WHILE NO ONE WAS HURT THIS TIME, IT IS EASY TO IMAGINE HOW IT COULD OTHERWISE BEEN A DISASTER.
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN- MIDDLE VILLAGE, NY
THE REAR BRAKE LINE FAILED FOR THE SECOND TIME AND CAUSED ME TO HAVE ACCIDENT. THE ISSUE IS THAT THE FRONT BRAKES DID NOT STOP THE VEHICLE AND THE BRAKE PEDAL WENT TO THE FLOOR. WHEN THIS HAPPENED THE FIRST TIME 2009 THE DEALER CHANGED THE MASTER CYLINDER AND OTHER BRAKE COMPONENTS STATING THAT IS WHY THE FRONT BRAKES DIDN'T WORK HOWEVER THIS FAILURE WAS EXACTLY THE SAME AS THE FIRST INCIDENT ABSOLUTELY NO BRAKES.
Source: NHTSA WEB SITE