2002 CHEVROLET SUBURBAN Complaints

WHILE STARTING THE VEHICLE IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A GARAGE FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB

A BOLT SECURING THE REAR LEFT BRAKE CALIPER BRACKET ASSEMBLY FAILED CATASTROPHICALLY JAMMMING THE BRAKE AND THE REAR WHEEL WHILE IN MOTION. FORTUNATELY THIS OCCURRED AT LOW SPEED AND WAS CONTROLLABLE, BUT IF IT HAD OCCURRED AT SPEED ON THE HIGHWAY, THERE WOULD HAVE BEEN A MAJOR ACCIDENT SINCE THE REAR WHEEL COULD HAVE SUDDENLY SEIZED WITH RESULTANT LOSS OF CONTROL OF THE VEHICLE (2002 4WD SUBURBAN Z71). *AK

THE CONSUMER WAS INVOLVED IN AN ACCIDENT. THE CONSUMER WAS DRIVING ABOUT 60 MPH AND REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. ALSO THE SEAT BELTS DID NOT HOLD THE DRIVER AND PASSENGER CAUSING THEM TO GO FORWARD INTO THE WINDSHIELD. PROVIDE FURTHER DETAILS. *JB

THE FRONT PASSENGER , THE SECOND SEAT PASSENGER AND THE THIRD SEAT ON THE DRIVER SIDE ARE DEFECTIVE. WHEN RIDING, THE SEAT BELTS WILL LOCK INTO A POSITION WHERE YOU CAN'T IMMEDIATELY GET OUT OF THE BELT. THE BELTS HAVE BEEN SERVICED ON AT LEAST 3 TIMES. *NM

FAILED INSPECTION. THE EMERGENCY BRAKE WAS NOT ENGAGING. DEALERSHIP SAID THE BACK OF THE REAR ROTORS HAD RUSTED OUT, CAUSING THE EMERGENCY BRAKE TO RUST ALSO. HAD TO REPLACE BOTH ROTORS AND BOTH E-BRAKES. ONLY HAVE 27,000 MILES ON THE CAR. HAD JUST BEEN IN FOR A CHECK-UP BEFORE COMING OFF WARRANTY. ROTORS AND E-BRAKES SHOULD NOT NEED TO BE REPLACE WITH LOW MILAGE. HAVE SPOKEN TO FOUR OTHER PEOPLE THAT HAVE HAD THE SAME PROBLEM.*AK

WHILE DRIVING 65 MPH REAR PASSENGER SIDE TIRE TREAD SEPARATED. AS A RESULT, THE VEHICLE SWERVED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL. *AK *EH *JB

WHILE DRIVING VEHICLE COMPLETELY SHUT DOWN. CONSUMER HAD TO WAIT FOR ABOUT 15 MINUTES BEFORE STARTING IT AGAIN. CONSUMER STATED THAT HE HAD THIS PROBLEM SINCE PURCHASING THE VEHICLE. IT STALLED INTERMITTENTLY. CONSUMER HAD THE FUEL PUMP REPLACED A TOTAL OF FIVE TIMES. ALSO, FUEL FILTER HAD TO BE REPLACED SEVERAL TIMES. *AK THE CONSUMER STATED THAT ONSTAR CALLED THE PROBLEM CODE RED. CONSUMER WAS TOLD NOT TO DRIVE THE VEHICLE. AT 70 MPH THE VEHICLE WOULD SURGE AND LURCH. THE CONSUMER STATED THAT A CLUNKING NOISE IS HEARD WHEN TURNING TIGHT CORNERS. *TC

WINDSHIELD WIPER FLUID RESERVOIR HAS BEEN REPLACED TWICE, AND AT THE TIME OF THIS COMPLAINT, IT HAS BEEN DISCOVERED THAT THE PLASTIC TANK HAS CRACKED, AND IS LEAKING FOR THE THIRD TIME.*AK

(1) THE ENGINE STOPPED WHILE ON INTERSTATE IN CONSTRUCTION ZONE ON SLIGHT HILL, IT WOULD NOT RESTART. (2) THE CONSTRUCTION ZONE ON INTERSTATE 10 WAS APPROXIMATELY 3 MILE LONG WITH VERY NARROW LANES AND CONCRETE CONSTRUCTION BARRIERS ON EACH SIDE & NO SHOULDERS. BUMPER TO BUMPER TRAFFIC AND NO WAY TO CLEAR THE LANE OR GET TOW VEHICLE. (3) A GOOD SAMARITAN TOWED OUR VEHICLE ABOUT 2 MILES TO FIRST POINT CLEAR TRAFFIC. CHEVY DEALER CONFIRMED FUEL PUMP IN TANK HAD FAILED & REPLACED PUMP. THIS WAS SECOND PUMP FAILURE. THE PUMP PREVIOUSLY FAILED AND WAS REPLACED ON 30 AUG 03. PREVIOUS FAILURE DEALER SAID KEEP FUEL ABOVE 25% & ENGINE WOULD RUN. THE TANK WAS AT 44% WHEN ENGINE QUIT. FUEL TANK WAS TOPPED OFF BEFORE PUMP TESTED, ENGINE WOULD RUN BUT NO PUMP PRESSURE. SOMEONE WILL BE KILLED IF MORE FAILURES OCCUR IN HEAVY TRAFFIC AREAS. THE EMERGENCY GOOD SAMARITAN TOW OUT OF THE CONSTRUCTION AREA PREVENTED A SERIOUS ACCIDENT AS IT WAS GETTING DARK.*AK

THE CHILD SEAT HARNESS WILL NOT TIGHTEN AND THE CONSUMER HAD TO SEND IN HER CHILD SAFETY SEAT AND TWO WEEKS LATER A RECALL FOR THE HARNESS STRAPS WAS ISSUED. UPON RECEIVING THE CHILD SEAT BACK FROM THE MANUFACTURER THE PROBLEM STILL EXIST. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB CAMPAIGN ID NUMBER : 04C002000 THE LOCKING MECHANISM DID NOT WORK. *TC