2002 CHEVROLET SUBURBAN Complaints

2002 SUBURBAN Z71. THE FUEL FILTER ON THE VEHICLE IS NOT THE FILTER REFERENCED FOR THE VEHICLE IN THE OWNERS MANUAL. WE WERE TOLD THAT DUE TO AN ENGINEERING OVERSIGHT, THE FILTER WAS CHANGED TO THE ONE WE HAVE. THE PROBLEM EXISTS IN THAT QUICK DISCONNECT IS TOO CLOSE TO THE FILTER HOUSING, AND THE NORMAL REMOVAL TOOL CANNOT BE USED TO REMOVE THE FILTER. GM SERVICE PERSONNEL WILL TELL YOU OFFLINE, THAT THE BEST METHOD FOR REMOVAL IS SAWING OFF THE FILTER OR CRIMPING IT OFF. WITH THE GM CUSTOMER SERVICE ON THE LINE - THEY ARE REQUIRED TO TELL YOU THAT A SPECIAL TOOL NOT AVAILABLE IN AUTOMOTIVE STORES MUST BE USED TO REMOVE THE FILTER. WE FINALLY RECEIVED A REFERENCE TO THE SOLE MANUFACTURER OF THE $35 DOLLAR PLASTIC TOOL. THE TOOL ONLY WORKS BY FORCING 4 PIECES OF PLASTIC THROUGH THE SMALL SPACE AND THE UP THE NECK. AS STATED, OFF LINE, THE MECHCANIC WILL TELL YOU THAT THEY CUT OR SAW IT OFF, AND DIG THE FILTER NECK OUT OF THE DISCONNECT. THE PROBLEM IS OBVIOUS, BUT THE SOLUTION IS IMPOSSIBLE. THE HAZARD IS THAT THE TRUE MECHANIC RECOMMENDATION RESULTS IN CUTTING METAL ON A GAS LINE. IN ADDITION, WITH IT BEING ON THE OUTBOARD SIDE, ON FRAGMENTS ENTER DIRECTLY INTO THE ENGINE.*JB

WHILE DRIVING AT 70 MPH THE PASSENGER SIDE REAR TIRE EXPLODED FROM THE SIDEWALL. ALSO DRIVER'S SIDE REAR TIRE DEVELOPED A HOLE IN THE SIDEWALL, AND THE TIRE DEFLATED. THE CAUSE OF BOTH FAILURES WAS UNDETERMINED.*AK

WHILE DRIVING AT 45 MPH VEHICLE WAS FORCED OFF OF THE ROAD INTO ONCOMING TRAFFIC. CONSUMER SWERVED TO AVOID A HEAD ON COLLISION WITH ANOTHER VEHICLE. THIS ACTION CAUSED THE VEHICLE TO CRASH THROUGH A FENCE, RUN INTO A DITCH, AND COLLIDE HEAD ON WITH AN OAK TREE. SEAT BELTS WERE WORN, BUT AT THE TIME OF THE IMPACT, THE LATCH CAME APART. VEHICLE WAS EQUIPPED WITH FRONT AND SIDE AIR AIR BAGS. UPON IMPACT, THEY DID NOT DEPLOY. CONSUMER'S KNEE WAS BROKEN, AND HE SUFFERED A CONCUSSION. POLICE AND MEDICAL HELP DID ARRIVE ON THE SCENE. MANUFACTURER AND THE DEALER HAVE BEEN NOTIFIED OF THE INCIDENT. *AK

PURCHASED A SURBUBAN 2002 IN JUN 2002. THE TRUCK CAME WITH FIRESTONE WILDERNESS LE. I HAD THE TIRES ROTATED EVERY SIX THOUSAND MILES AND NOW I AM TOLD MY DEALER THAT THEY ARE PITTED AND THAT THIS IS THE SIXTH OCCURENCE THAT THEY HAVE SEEN OF THESE TIRES BEING DEFECTIVE. I NOTIFIED FIRESTONE BUT THEY REFUSED TO ASSIST ME.*AK

THE STEERING COLUMN IS OFF CENTER TO THE RIGHT, WHICH MEANS IF THE AIR BAG IS NEEDED IT WILL NOT PROTECT THE BODY IN THE CENTER. PETITION SENT TO EXEC SECT.... CONSUMER PURCHASED A 2002 CHEVY TAHOE AND A 2002 CHEVY SUBURBAN. BOTH VEHICLES STEERING COLUMN WAS OFF CENTER. THE CONSUMER'S MOTHER DROVE THE SUBURBAN AND WHEN SHE TOOK IT BACK TO THE DEALERSHIP, SHE SAT IN FOUR OTHER SUBURBAN'S. THREE OUT OF THE FOUR WERE WORSE THAN HER VEHICLE. THE FOURTH ONE WAS OFF CENTER TO THE LEFT. ANOTHER FAMILY MEMBER LEASED A TRAILBLAZER AND THAT VEHICLE IS FINE. THE CONSUMER LEASED THREE OTHER CHEVY EXPRESS VANS AND THEY ARE FINE. ALL VEHICLES WERE LEASED AT THE SAME PLACE. CONSUMER WAS TOLD NO DEFECT WHEN THE VEHICLES WERE FIRST RETURNED TO THE DEALERSHIP. *PH

TWO FRONT TIRES WORE OUT PREMATURELY AND THE DEALER REFUSED TO PERFORM AN ALIGNMENT *AK THE TIRES HAD BECOME SCOLDED ON THE INSIDE AT 20K MILES. *SCC *JB

THE PASSENGER SIDE "SWAY BAR", "STABILIZER BAR", OR "TORSION BAR" (UNSURE OF TRUE NAME) CAME UNDONE WHILE MY WIFE, FOUR KIDS, AND MY MOTHER WERE DRIVING IN THE VEHICLE. I KNOW SEVERAL MECHANICS AND NONE HAD EVER HEARD OF THIS HAPPENING TO SUCH A NEW VEHICLE. THE DEALERSHIP FIXED THE VEHICLE WITH NO PROBLEM. THEY HAD NEVER HEARD OF THIS SORT OF THING HAPPENING EITHER. I BOUGHT THE VEHICLE USED FROM THE SAME DEALERSHIP AND THEY STATED THE PREVIOUS OWNER "MUST HAVE LOWERED THE FRONT END." I HAVE PARKED NEXT TO OTHER SUBURBANS AND MINE WAS EQUAL IN HEIGTH TO THE OTHER VEHICLES. I FEEL THIS IS JUST AN EXCUSE TO WHY THERE WAS SUCH A FAILURE IN THE SUSPENSION OF THE VEHICLE. LUCKILY MY WIFE WAS ONLY TRAVELLING AT APPROXIMATELY FIVE MILES AN HOUR WHEN THE THING FELL APART. I CAN'T EVEN IMAGINE WHAT MIGHT HAVE HAPPENED AT HIGHWAY SPEED. PRIOR TO PURCHASING THE VEHICLE I SPOKE TO THE PREVIOUS OWNER. THE VEHICLE WAS USED BY HIS WIFE AND WAS TRADED BECAUSE SHE WANTED SOMETHING NEWER. I ASKED IF ANYTHING HAD BEEN DONE TO THE VEHICLE HE REPLIED "I DIDN'T EVEN OWN IT FOR A FULL YEAR" AND THAT NOTHING WAS DONE TO THE VEHICLE. I FELT THE NEED TO REPORT THIS BECAUSE I FEEL I MAY HAVE COME VERY CLOSE TO LOOSING MY FAMILY, AND IF I REPORT IT IT COULD BE RESEARCHED TO INSURE THAT THIS TYPE OF THING DOESN'T HAPPEN TO ANYONE ELSE.*AK

THE MIDDLE SEATBACK WILL NO LONGER SNAP INTO PLACE WHEN PUT IN THE UPRIGHT POSITION. MANUFACTURER STATED SEAT BACK DID NOT HAVE TO CLICK TO BE SAFELY SECURED. OWNERS MANUAL STATES FOR THE CONSUMER TO BE SURE THE CLICK IS HEARD. CONSUMER WANTS TO KNOW IF THE SEAT IS SAFE. *AK *CB *JB

WHILE TRAVELING AT 65 MPH, THE WINDSHIELD WIPERS SUDDENLY STOP FUNCTIONING. THE WIPERS WOULD NOT COME BACK ON. THE MANUFACTURER REPLACED THE WIPER MOTOR CIRCUIT BOARD. PLEASE PROVIDE ANY FURTHER INFORMATION *PH.

THE VEHICLE IS PRODUCING TOXIC FUMES FROM THE AIR VENTS. THIS CAUSED INJURIES TO DRIVER'S EYES.*AK