2002 CHEVROLET SUBURBAN Complaints

DRIVING ON FREEWAY ALONG CARPOOL LANE WHEN THE CAR AHEAD OF US STOPPED TO MOVE TO THE NEXT LANE AND WE ALL HAD TO STOP. I HAD A GOOD DISTANCE FROM THE VEHICLE IN FRONT OF ME WHEN I HIT THE BRAKES. THE BRAKES WENT ALL THE WAY TO THE FLOOR(LITERALLY) BUT STILL DIDN'T STOP UNTIL I CRASHED INTO THE CAR IN FRONT OF ME. THE ABS BRAKES FEELS UNUSUAL. I ALSO HEAR A CLANKING SOUND ON THE DIFFERENTIAL EVERY TIME I HAVE TO DECELERATE AND GO BACK TO NORMAL SPEED OR JUST MOVING FROM "PARK" TO "REVERSE" OR FROM "NEUTRAL" TO "REVERSE". *NLM

VEHICLE SUDDENLY ACCELERATED WHILE IN CARPORT, CRASHING THROUGH A FENCE AND COLLIDING WITH A HOUSE. A BYSTANDER SUSTAINED SEVERE FACIAL INJURIES AS A RESULT. NEITHER THE FRONT DRIVER OR PASSENGER AIR BAGS DEPLOYED. *NLM

THE CONSUMER WAS BACKING CAR OUT OF CARPORT AND LIGHTLY HIT A TREE WITH THE LEFT REAR BUMPER. CONSUMER WAS ATTEMPTING TO PLACE VEHICLE IN PARK, BUT HAD ONLY GOTTEN TO NEUTRAL WHEN TRUCK SUDDENLY ACCELERATED FORWARD. TRUCK CRASHED INTO A FENCE AND THE HOUSE RESULTING IN SEVERE FACIAL INJURIES TO A BYSTANDER. *NLM

THE REAR LEFT AND CENTER SAFETY BELT LATCH PLATE WERE DESIGNED IMPROPERLY. THE CONSUMER WAS UNABLE TO PROPERLY TIGHTEN THE BELT, WHEN HE TRIED TO SECURE A CHILD. *JB

THE HEAT SHIELD WAS DEFECTIVE. WHILE DRIVING, THE ENGINE COMPARTMENT AND UNDERBODY OF VEHICLE BECAME EXTREMELY HOT. WHICH CAUSED THE SHIELD TO EXPAND. THE DEALER INSTALLED A STRAP AROUND THE SHIELD, HOWEVER THE PROBLEM STILL EXISTED. *JB

WHILE DRIVING BRAKES FUNCTIONED POORLY, THEY MADE NOISE/SQUEALED. DEALR COULD NOT IDENTIFY THE PROBLEM. *AK

POPPING NOISE AND CLINKING FELT IN STEERING AND EXCESSIVE PLAY. IT IS HARDER TO TURN TO THE RIGHT-LITERALLY YOU FEEL THE WHEEL GOING AROUND MUCH FURTHER THAN IF TURNING TO THE LEFT, ALTHOUGH IT DOES NOT NEED AN ALIGNMENT. I TOOK THE VEHICLE TO THE DEALER WHERE THEY REPLACED THE BUSHINGS AND FIXED LOWER CLEARANCE ARMS (WHICH HAD EXCESSIVE CLEARANCE). PICKED IT UP AND FELT THE SAME CLINKING AND HEARD THE NOISE AGAIN!! I RETURNED IT AND THE SERVICE MANAGER TOOK A TEST DRIVE-HE ONLY HAD TO TURN OUT OF THE PARKING LOT AND HE KNEW SOMETHING WAS WRONG. THEY REPLACED THE STEERING SHAFT. AFTER DRIVING FOR A FEW DAYS, I ONCE AGAIN FELT THE SAME SENSATION AND NOISE-NOT AS BAD AS BEFORE BUT STILL THERE. STEERING HAS A LOT OF PLAY IN IT-I CAN ROCK IT BACK AND FORTH AND IT DOESN'T MOVE THE VEHICLE. IF YOU GO OVER ANY BUMP IN THE ROAD YOU FEEL THE CLINKING IN THE STEERING. IT HAS ONCE AGAIN BEEN TAKEN TO THE DEALER FOR REPAIRS. I ALSO HAVE PROBLEMS STOPPING AT AROUND 20-30 MILES PER HOUR, ESPECIALLY OVER BUMPS-IT DOES NOT FEEL LIKE IT WILL STOP-BRAKE PEDAL SEEMS TO GO TO THE FLOOR-I HAVE TO RELEASE IT AND PRESS AGAIN-I HAVE HAD SEVERAL CLOSE CALLS. I REPORTED THIS AND THE SERVICE DEPT. TOLD ME THIS IS HOW ABS WORKS-I DON'T THINK SO. THERE ARE TOO MANY COMPLAINTS ON THIS SITE OF THE SAME PROBLEM. THIS VEHICLE HAS 10,000 MILES ON IT. *JB

ROAD SIDE ASSISTANCE COMPLAINT. MR THE CONSUMER STATED THE VEHICLE WOULD NOT START, THERE WAS A PROBLEM WITH THE TRANSMISSION AND THE BOX FOR THE 4-WHEEL DRIVE. *JB

WHEN FILLING THE GAS TANK, THE PUMP CUTS OFF AT 3/4 FULL. WHEN I TRY TO FILL IT ALL THE WAY, IT OVER FLOWS ONTO THE GROUND AFTER THE PUMP CUTS OFF AGAIN. THE DEALER (TEAM CHEVROLET) SAYS THERE IS NOTHING WRONG WITH THE TANK. THEY SAY IT IS THE GAS STATION I AM USING OR I SHOULD JUST HOLD THE GAS NOZZLE MYSELF UNTIL IT IS FULL. *JB

ALL PASSENGER SEAT BELTS GET TIGHTER WHILE VEHICLE IS MOVING- IT FEELS LIKE YOU ARE BEING SUCKED INTO THE SEATS- IT ALSO MAKES TAKING A BREATH DIFFULCULT- THE TIGHTER THE SEAT BELTS GET THE HARDER THEY ARE TO UNLATCH- THE MAKE DO CORRECTION OFFERED BY CHEVROLET OF USING A SEATBELT EXTENSION IS UNACCEPTABLE AS IT PLACES THE BUCKLE AND CONNECTIONS OVER THE CENTER OF THE ABDOMEN/CHEST AREA