2010 CHEVROLET SUBURBAN Complaints

DASHBOARD CRACKED IN TWO DIFFERENT SPOTS. DEALERSHIP AND GM SAID THERE IS NO RECALL FOR THIS HOWEVER THERE ARE NUMEROUS CUSTOMERS WITH THE SAME ISSUE.

I HAVE MULTIPLE CRACKS IN MY DASHBOARD. ONE ON THE TOP RIGHT CORNER OF THE AIRBAG AND ANOTHER OVER THE INSTRUMENT PANEL. THIS IS A WIDESPREAD PROBLEM THAT GM HAS REFUSED TO ACKNOWLEDGE. THERE ARE THOUSANDS OF PEOPLE AFFECTED BY THIS. THIS DASHBOARD SHOULD BE RECALLED. IT SERIOUSLY IMPACTS OUR RESALE VALUE.

THE DASH CRACKED OUT OF THE BLUE ONE MAIN SPOT AND IT BRANCHED OFF FROM THERE. I JUST LOOKED UP YESTERDAY AFTER GETTING OUT OF THE CAR AND THERE IT WAS IT WASN'T THERE THE OTHER DAY.

THE DASHBOARD CRACKED WITH NO INCIDENT TO CAUSE IT. THE VEHICLE WAS PARKED AND WAS NOTICED WHEN RETURNING TO THE CAR. THE VEHICLE IS WELL TAKEN CARE OF AND PARKED/PROTECTED WITH SPACES THAT ARE COVERED. THERE ARE TWO CRACKS, ONE EXTENDS FROM UPPER RIGHT CORNER OF THE PASSENGER AIRBAG AND THE OTHER STARTS AND EXTENDS NEAR THE INSTRUMENT PANEL. THIS IS A KNOWN DEFECT ON GM MADE VEHICLES MANUFACTURED BETWEEN 2007-2013. THERE IS NO EVENT THAT CAUSED THIS CRACK AND THE VEHICLE IS PROTECTED FROM EXTREME HEAT AND COLD. NON-ABRASIVE CLEANING PROTECTS ARE ALSO USED ON THE DASH. THIS HAPPENS TO A MAJORITY OF OWNERS OF THESE VEHICLES AND THERE IS EVEN A FACEBOOK GROUP WITH OVER 4000 MEMBERS THAT DOCUMENTS ALL THE PROBLEMS. THIS IS A SAFETY HAZARD BECAUSE IF THE AIRBAG GOES OFF OR A VEHICLE ACCIDENT OCCURS, THEN SMALL PIECES OF PLASTIC CAN EASILY BECOME PROJECTILES. THESE VEHICLES ARE MUCH TO EXPENSIVE TO HAVE THESE PROBLEMS WITH NO MAJOR EVENT TO CAUSE IT.

MY DASH CRACKED IN TWO PLACES ONE AT THE CORNER OF THE AIRBAG AND THE OTHER IN THE CENTER OF MY INSTRUMENT CLUSTER. NOTICED THIS WHILE DRIVING YESTERDAY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AND THE ELECTRONIC STARTER FAILED. IN ADDITION, WHILE THE VEHICLE WAS IN REVERSE, THE REAR ASSIST SENSOR FAILED. AS A RESULT, THE CONTACT CRASHED INTO A TREE. THE CONTACT SUSTAINED NECK INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE TOP SURFACE OF THE DASHBOARD HAS CRACKED. THE CRACK HAS REACHED THE AREA OF THE FRONT PASSENGER SIDE AIRBAG. THE AREA AFFECTED BY THE CRACKED DASHBOARD SEEMS LOOSE AND MAKES A LOUD RATTLE AS I DRIVE.

THE DASHBOARD CRACKED ON TWO LOCATIONS ON THE 2010 CHEVROLET SUBURBAN LTZ. ONE CRACK IS OVER THE DRIVER'S SIDE/STEERING COLUMN WHICH CONTINUES TO GROW. THE OTHER CRACK IS LOCATED ON THE PASSENGER SIDE AND GOES DIRECTLY INTO THE AIRBAG. THIS IS CONSISTENT WITH OTHER REPORTINGS ON THE INTERNET OF FELLOW CHEVY SUBURBAN OWNERS. MY CAR IS STORED IN MY GARAGE ALL DAY AND IS NOT SITTING IN THE SUN ALL DAY NOR HAS THE CAR EVER BEEN IN AN ACCIDENT. CHEVY HAS NO EXPLANATION AS TO WHY THIS HAPPENS - JUST THAT THEY ARE NOT WILLING TO AT LEAST PAY FOR 1/2 OR THE COST OF THE NEW DASHBOARD. I BROUGHT THE CAR TO THE DEALERSHIP AT THE BEGINNING OF THE YEAR AND STATED THAT I HEARD A RATTLING FROM THE DASHBOARD; ASKED IF THEY COULD ENSURE THAT THE DASH WAS SECURE. WHEN I PICKED UP THE VEHICLE THEY STATED THE DASH WAS FINE. THE RATTLING CONTINUED FOR MONTHS. AFTER SEVERAL MONTHS, I NOTICED THE CRACK ON THE PASSENGER SIDE. SEVERAL WEEKS LATER, I NOTICED THE CRACK ON THE DRIVER'S SIDE. THE DEALERSHIP NOR CHEVY WILL ASSIST WITH THIS ISSUE.

I HAVE ALWAYS GARAGED AND MAINTAINED MY VEHICLES. WHEN I PARK MY CAR WHILE OUT,I ALWAYS UTILIZE A WINDSHIELD VISOR TO PROTECT MY DASH AS WELL AS KEEP THE TEMPERATURE DOWN IN THE VEHICLE. WHEN I STARTED NOTICING MY DASH WAS CRACKING I WAS SHOCKED. IN MY 40 PLUS YEARS OF OWNING A VEHICLE I HAVE NEVER HAD A DASH CRACK. THE CRACK HAS CONTINUED TO SPREAD OVER THE CONTROLS IN FRONT OF THE STEERING WHEEL AT THIS POINT. I GOT AN ESTIMATE ON REPLACING IT AND WAS QUOTED 1600.00 PARTS AND LABOR. SERIOUSLY?? I AM FURIOUS AT THIS POINT AND I AM LOOKING FOR ANOTHER VEHICLE, NOT A CHEVY. I'VE HAD MANY THINGS GO WRONG WITH THIS MODEL WHICH INCLUDE THE MOTORIZED SIDE WINDOWS, THE GLASS POPPING OPEN ON THE HATCH, ALL THE PAINT CHIPPING OFF ON THE AIR CONTROL BUTTONS, HINGES BREAKING OFF OF THE STORAGE COMPARTMENTS ON THE CONSOLE, THE MOTORIZED BUTTON THAT IS SUPPOSED TO LIFT THE BACKSEAT DON'T WORK PROPERLY AND THE LIST GOES ON AND ON. SUCH AN EXPENSIVE DISAPPOINTMENT.

MY DASH HAS CRACKED TWICE ON MY 2010 SUBURBAN. IT CRACKED THE FIRST TIME APPROXIMATELY TWO YEARS AFTER I PURCHASED THE VEHICLE. CHEVROLET REPLACED THE DASH UNDER WARRANTY. THE DASH CRACKED AGAIN APPROXIMATELY TWO YEARS LATER. THERE APPEARS TO BE SOME SORT OF DESIGN FLAW WITH THE DASH. THE DASH DOES NOT HAVE ENOUGH RIGIDITY TO ACCOMMODATE THE NORMAL VIBRATIONS DURING THE DRIVING OF THE VEHICLE. THE CRACKS IN THE DASH ARE LOCATED NEXT TO THE PASSENGER SIDE AIRBAG. I AM CONCERNED THAT THE DASH WILL BECOME SHRAPNEL IF THE AIRBAG EVER DEPLOYS.