2011 CHEVROLET SUBURBAN Complaints

TAKATA RECALL DATE OF RECALL: MAY 27, 2016 DATE OF COMPLAINT: JULY 1, 2019 THE RECALL IS STILL INCOMPLETE AND REMEDY IS UNAVAILABLE. WE LIVE IN A VERY HOT, HUMID ENVIRONMENT. THIS IS UNACCEPTABLE.

2011 CHEVY SUBURBAN WITH @110,000 NEEDS LIFTERS REPLACED. SEEMS TO BE A COMMON COMPLAINT WITH CHEVY AND GMC OWNERS. CONSISTENT PROBLEM WITH THESE CARS/SUV/TRUCKS. WHILE DRIVING ON I95 STOP CAR MESSAGE CAME ON.

IN EARLY 2018, WE NOTICED A VERY SMALL CRACK IN THE DASHBOARD JUST ABOVE THE STEERING COLUMN COWLING AND DISCUSSED SAME WITH OUR DEALERSHIP. WE WERE TOLD THEY'D CALLED GM AND THEN ADVISED US THAT WE'D NEED TO PAY $800 AND THEY'D PICK UP THE REST. KNOWING THIS WAS NOT OUR FAULT AND HAD TO BE A DEFECT, WE REFUSED AND HAVE BEEN TRYING TO GET THE PROBLEM RESOLVED. SINCE THAT TIME, THE CRACK HAS NOW RUN TO BE SEVERAL INCHES LONG. THE DEFECTIVE DASHBOARD IS A SAFETY RISK. GM HAS KNOWLEDGE OF THE DEFECTIVE DASHBOARDS AND HAS DONE NOTHING TO RESOLVE THE ISSUE. GM HAD DEFRAUDED THEIR CUSTOMERS WITH UNFAIR AND DECEPTIVE CONDUCT AND HAS CONTINUED TO SELL/REPLACE DEFECTIVE PRODUCTS.

WHILE DRIVING ON THE FREEWAY AT ABOUT 60 MPH, MY SUBURBAN STARTED TO STALL WITHOUT WARNING, NO LIGHTS APPEARED ON MY DASH. LOCKS, RADIO AND FRONT LIGHTS STARTED TO GO OFF AND ON AND A COMPLETE LOSS OF ACCELERATION HAPPENED. WHEN COMPLETELY STOPPED THE ISSUE RESOLVED. STILL NO INDICATORS OF ANYTHING WRONG ON MY DASH, PROCEEDED TO MOVE THE CAR OUT OF THE FREEWAY AND THE SAME THING HAPPENED. MINUTES LATER THE CAR ACTED NORMAL AGAIN. THIS COULD CAUSE AN ACCIDENT.

THE DASHBOARD ON MY VEHICLE IS CRACKING IN TWO DIFFERENT PLACES. ONE AREA IS RIGHT IN FRONT OF THE DRIVERS SEAT AND THE OTHER IS IN FRONT OF THE PASSENGERS SEAT WHERE THE FRONT AIRBAG IS LOCATED. I JUST NOTICED THIS PROBLEM ON NOVEMBER 18, 2018.

VEHICLE SHUTS DOWN WHILE DRIVING AND WHILE PARKED. ALL ELECTRONICS SHUT DOWN, UNABLE TO ACTIVATE HAZARD LIGHTS. PREVIOUSLY PAYED TO FIX ABS LIGHT/SENSOR. DASH CRACKED DRIVER SIDE AND PASSENGER SIDE. HAS HAPPENED MULTIPLE TIMES PRIOR.

THE DASHBOARD IS CRACKED ABOVE THE INSTRUMENT CLUSTER/STEERING WHEEL - THIS POSES A SAFETY HAZARD WITH THE AIRBAGS AND POTENTIAL DEBRIS IN THE EVENT OF AN ACCIDENT - HEARD A NOISE AND NOTICED THE CRACK ON 11/9/2018.

CRACKED DASHBOARD. THE DASHBOARD IS CRACKED ON THE PASSENGER SIDE FROM THE AIRBAG TOWARDS THE WINDSHIELD AND ON THE DRIVERS SIDE STARTED AT THE SEAM AND IS CREEPING TOWARD THE STEERING WHEEL ABOVE THE SPEEDOMETER.

TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT PARTS WERE UNAVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN DRIVING THE VEHICLE THE ELECTRIC WILL FLICKER AND THEN THE SERVICE TRACTION CONTROL LIGHT WILL APPEAR ON THE DASH. THIS HAPPENS WHEN DRIVING, PARKING AND STARTING THE ENGINE. UNABLE TO TURN OFF THE LIGHT WITH THE BUTTON ON THE DASH BOARD.