2002 CHEVROLET SUBURBAN Complaints

THE CONSUMERS NOTICED THE DAY THAT THEY HAD PURCHASED THE VEHICLE THAT THE COOLANT LIGHT WAS ON AS THEY TEST DROVE. THE SALESMAN SAID THAT THE GASKET WAS LOOSE AND WILL BE TAKEN CARE OF. IN MAY OF 2002 THE COOLANT LIGHT HAD COME ON AGAIN. THE VEHICLE WAS TAKEN TO THE SERVICE MAN AND HE SAID THAT IT WAS HOT AND THE COOLANT EVAPORATED.*SCC

STEERING COLUMN IS NOT CENTERED PROPERLY WITNIN VEHICLE AND MAY CAUSE SEVERE INJURY IF DEPLOYED. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WHILE DRIVING ON HIGHWAY, EXPERIENCED SEVERE VIBRATION X 3 TIMES. TIRES HAVE BEEN COMPUTER BALANCED LAST THURSDAY AND I TOOK SUBURBAN IN FOR A CHECK TODAY AFTER SEVERE FRONT END VIBRATION WHILE DRIVING ON HIGHWAY AT 70MPH. I COULD NOT REPRODUCE THE VIBRATION WITH THE SERVICE FORMAN IN THE CAR. THE FRONT END VIBRATION HAS STOPPED NOW WITHOUT ANY FURTHER ADJUSTMENT FROM SERVICE DEPARTMENT. I THOUGHT YOU WOULD WANT TO KNOW ABOUT THIS SITUATION SINCE IT IS A FIRESTONE TIRE THAT HAD PREVIOUSLY BEEN RECALLED LAST YEAR. MY TIRES DO NOT HAVE THE RECALLED SERIAL NUMBERS ON IT. I AM VERY PLEASED WITH TERRY CULLEN CHEVEROLET SERVICE. BUT CONCERNED ABOUT THE VIBRATION IF IT RETURNS AGAIN. COULD THIS BE A NORMAL PROCESS FOR THESE TIRES?*AK

WHILE DRIVING AT NIGHT, THE CONSUMER WAS DISTRACTED WHEN THE DASHBOARD LIGHTS HEAVELY REFLECTED INSIDE VIEW MIRROR. THE CONSUMER BELIEVES THIS IS A DESIGN PROBLEM. *YH

WHEN CAR WAS 2 MONTHS OLD, WE COMPLAINED TO THE DEALER THAT THE ANTI-LOCK BRAKES DIDN'T SEEM TO WORK PROPERLY IN THAT THEY LOCKED UP AND MADE THE CAR JOLT TO A STOP. DEALER SAID OVER PHONE THAT THIS WAS FINE AND DID NOT NEED TO LOOK AT CAR. ON JUNE 25, 2002, SAME PROBLEM WAS EXPERIENCED ON I-95 WHEN TRYING TO AVOID ANOTHER CAR THAT CUT INTO LANE. BRAKES DID NOT RESPOND, I LOST CONTROL OF SUBURBAN, WHICH ROLLED OVER AND WAS TOTALED.*AK

WHILE DRIVING, CONSUMER NOTICED THE ACCELERATOR PEDAL WAS STICKING, CONSUMER PROCEEDED TO DRIVE AROUND A NARROW TWO WAY HIGHWAY WHICH WAS WET AT THE TIME, CONSUMER THEN RELEASED HIS FOOT FROM THE ACCELERATOR AND TOUCHED THE BRAKE MODERATELY, HOWEVER THE VEHICLE KEPT MOVING WITHOUT REDUCTION IN SPEED, CONSUMER STATED THE TAIL END OF THE VEHICLE BEGAN SLIDING TO THE RIGHT AND LEFT AS HE WAS APPROACHING A TURN, CONSUMER WAS FINALLY ABLE TO APPLY THE BRAKES ONCE THE VEHICLE WAS PARALLEL TO THE ROAD, THE VEHICLE SUSTAINED DAMAGE AND 2 BLOWN TIRES. *JB *SCC

WHILE DRIVING 25 MPH, VEHICLE WAS INVOLVED IN A COLLISION IN WHICH THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY, CAUSING INJURIES.*AK THE VEHICLE WAS HIT BROAD SIDE ON THE PASSENGER SIDE. IT FLIPPED ON THE DRIVERS SIDE AND SLID 39 FEET. THE DRIVER RECEIVED SEVERE LACERATIONS TO THE BACK AREA BY SHATTERED GLASS. THE PASSENGER HAS WHIPLASH AND A SMALL CONTUSION TO THE HEAD WITH BRUISES. *JG

PASSENGER'S SEAT BELT WOULD CONTINUE TO TIGTHEN DOWN ONTO PASSENGER WHILE DRIVING. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

REAR WINDOW OF LIFTGATE 'EXPODED' SENDING GLASS 10 TO 20 YDS W/O LOCATABLE PROJECTILE. *AK

UNCOMFORTABLE VIBRATION OCCURS AFTER DRIVING VEHICLE FOR 15 MINUTES. AT 70-75 AND IS HARD TO MAKE GO AWAY WITHOUT HAVING TO STOP. FEELS LIKE SUSPENSION DEFECT.*AK