2013 CHEVROLET SUBURBAN Complaints

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RUNNING HEAD LAMPS AND DRIVER SIDE TAIL LIGHT BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FUSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,044.

TRAVELING IN THE RIGHT LANE OF A FOUR LANE HIGHWAY. MANEUVERED INTO THE LEFT LANE AND ACCELERATED UNDER FULL THROTTLE TO PASS ANOTHER VEHICLE. AFTER MOVING BACK INTO THE RIGHT HAND LANE AND RELEASING THE ACCELERATOR PEDAL THE VEHICLE CONTINUED TO ACCELERATE. DEPRESSED ACCELERATOR PEDAL SEVERAL TIMES THROUGH ITS FULL RANGE OF MOTION TO ENSURE THAT IT WAS OPERATING FREELY BUT THAT RESULTED IN NO CHANGE. VEHICLE DID NOT RESPOND TO ACCELERATOR PEDAL INPUT CHANGED. SEEMED TO BE STUCK AT WIDE OPEN THROTTLE. APPLIED FULL BRAKE PRESSURE AS HARD AS POSSIBLE TO SLOW VEHICLE AS IT CONTINUED TO TRY TO ACCELERATE. BRAKES BEGAN TO GET HOT AND BRAKE FADE WAS IMMINENT. SHIFTED TRANSMISSION SELECTOR UP INTO THE NEUTRAL POSITION. ENGINE MOMENTARILY OVERRAN TO THE REV LIMITER AND THEN SETTLED AT 4000 RPM. CONTINUED TO APPLY BRAKES TO A STOP WHILE IN NEUTRAL. AFTER BEING STOPPED FOR APPROXIMATELY 30 SECONDS THE ENGINE SLOWED TO NORMAL IDLE SPEED. THROTTLE SEEMED TO ACTUATE NORMALLY AGAIN. SHIFTED TRANSMISSION TO DRIVE AND PROCEEDED TO THE DEALER. APPROXIMATELY 30 SECONDS LATER THE DASH INDICATOR "GRADE BRAKING ON" APPEARED IN THE MFD AND THEN DISAPPEARED. I WAS TRAVELING ON FLAT GROUND AT APPROX. 20 MPH AND NOT DEPRESSING THE BRAKE PEDAL. I CONFIRMED THAT THE TOW/HAUL MODE WAS NOT SELECTED ON THE TRANSMISSION. PROCEEDED TO DEALERSHIP AND AWAITING REPAIR NOTES.

THE DASHBOARD IS START CRACKING ALL OVER ,AND IT IS GETTING WORST BY DAY. PLEASE LET ME KNOW WHAT CAN I DO TO FIX THIS MATTER. *TR

THE VEHICLE WAS IN CRUISE CONTROL AT 75 MPH. WHILE TRYING TO SWITCH LANES AND DISABLE THE CRUISE CONTROL WITH THE BRAKE PEDAL THE VEHICLE ACCELERATED . WE WERE UNABLE TO SLOW THE VEHICLE AS IT REACHED A SPEED OF 115 MPH. DRIVER PUT BOTH FEET ON THE BRAKE PEDAL AS WE TRIED TO SLOW THE VEHICLE FOR JUST APPROXIMATELY 10 MINUTES WHILE WEAVING IN HIGHWAY TRAFFIC. THE VEHICLE SUDDENLY STOPPED AND SLOWED. *TR

WHILE TURNING LEFT AT AN INTERSECTION FROM A STOP, HALF WAY INTO THE TURN THERE WAS A CLUNK OR POP THAT WAS HEARD AND FELT ON THE LEFT DRIVER SIDE FLOOR BOARD. WHEN IT WAS TAKEN FOR INSPECTION, IT COULD NOT BE REPLICATED. THE SECOND TIME IT WENT FOR INSPECTION, WE WERE NOTIFIED THAT IT COULD NOT BE REPLICATED AND IF WE COULD MEET AT DEALER AND HAVE MECHANIC RIDE WITH US IN ORDER TO IDENTIFY THE NOISE. DURING THIS TIME THE TECH HEARD THE NOISE. WE WERE TOLD THAT THE VEHICLE WAS READY FOR PICK UP AND ON THE WORK ORDER, IT STATED THAT ALL SUSPENSION COMPONENTS WERE TORQUED TO SPEC AND ALL LUBRICATE POINTS HAD BEEN LUBRICATED. THE CLUNK IS STILL HAPPENING WHEN WE TURN LEFT AND SOMETIMES TURNING RIGHT. THE FREQUENCY OF THIS POP/CLUNK INCREASES AS THE VEHICLE IS DRIVEN. *TR

CHEVROLET TAHOE/SUBURBAN AND GMC YUKON/YUKON XL UNITS WITH THE "BLIND ZONE SYSTEM" IN THE DRIVER'S MIRROR DO NOT PROPERLY ADJUST. THE ADJUSTABLE MIRROR LACKS THE ABILITY TO AIM HIGH ENOUGH TO PROPERLY SEE THE ROAD BEHIND YOU. COMPARING THIS MIRROR WITH THE STANDARD ADJUSTABLE MIRRORS SHOWS THAT THE UP AND TRAVEL OF THE MIRROR IS LIMITED, PERHAPS BY COMPONENTS LOCATED BEHIND THE MIRROR. THIS ONLY AFFECTS THE DRIVER MIRROR AND NOT THE PASSENGER SIDE MIRROR. THERE IS NO WAY FOR ME TO PROPERLY ADJUST THE MIRROR TO PROVIDE PROPER VISIBILITY. DEALER SERVICE PERSONNEL VERIFIED THE MIRROR AND CONTROLS WERE NOT MALFUNCTIONING; IT JUST WASN'T ABLE TO ADJUST HIGH ENOUGH. *TR

TRAVELING IN CONSTRUCTION IN MERGE LANE TAPPED ON BRAKES, DRIVERS SEAT BELT CAUGHT AND DID NOT RELEASE DRIVER APPLIED BRAKES TO AVOID COLLISION WITH A MERGING SEMI. THE SEAT BELT TIGHTENED EVEN MORE PULLING THE DRIVER UP OUT OF THE SEAT THE BACK SEAT PASSENGER HAD TO RELEASE THE BELT AFTER BEATING ON THE RELEASE LATCH. TAKEN TO DEALERSHIP IT WAS FOUND THAT BOTH FRONT SEAT BELTS WERE BINDING AND NOT RELEASING. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A RIGHT TURN, THE BRAKES WOULD ERRONEOUSLY ACTIVATE CAUSING INDEPENDENT DECELERATION. THE CONTACT ALSO INDICATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE HORN HAD ALSO FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,000.

WHEN BRAKING OR SLOWING DOWN THIS SUBURBAN ACTS LIKE IT WANTS TO KEEP GOING, LIKE A JERKING MOTION FORWARD AND BACK, MAKING THE STOP HARD, AS IF IT IS TRYING TO ACCELERATE AND BRAKE AT THE VERY SAME TIME, BECAUSE THE RPMS ARE CONSTANTLY MOVING UP AND DOWN SWITCHING FROM V4 TO V8 MODE. GOING DOWN HILLS AND GOING UP AN SHORT INCLINES THE VEHICLE DOES THE SAME JERKING MOTION, FORWARD AND BACK UNTIL I COME TO A COMPLETE STOP. WHEN TAKING OFF AND KEEPING A LOW SPEED UNDER 35 MPH THE VEHICLE CANNOT MAINTAIN THE SPEED, IT ACTS LIKE IT WANTS TO STOP ( IT NEVER HAS DIED) BUT I HAVE TO PUNCH THE ACCELERATOR TO GET THE VEHICLE TO PICK UP ITS SPEED AGAIN. WHILE I WAS IN A SCHOOL PICK UP LINE JUST COASTING ALONG AROUND 10 MPH, MY FOOT WAS NOT ON THE ACCELERATOR OR BRAKE AND THE VEHICLE MOVED FORWARD ON ITS OWN. THE ISSUES SEEM TO ALL HAPPEN AT A LOW SPEED, FROM 0-40MPH. I HAVE TAKEN THIS VEHICLE IN TO THE CHEVROLET DEALERSHIP ON SEVERAL OCCASIONS FOR THE SAME ISSUES AS I HAVE DESCRIBED ABOVE. EACH TIME THEY ARE UNABLE TO DUPLICATE THE ISSUE. MY BIGGEST AGGRAVATION IS THAT THIS VEHICLE DOES NOT DO THIS EVERY TIME I DRIVE IT, WHICH MAKES IT DIFFICULT TO BE DUPLICATED. I AM CONCERNED THAT WHEN I AM COMING TO A STOP THAT THE VEHICLE WILL NOT STOP AND REAR END ANOTHER VEHICLE. THIS ISSUE STARTED AROUND 2000 MILES AND HAS CONTINUED TO THIS DAY, CURRENTLY THIS VEHICLE HAS 7500 MILES ON IT. *TR

VEHICLE WAS PICKED UP BRAND NEW FROM THE DEALERSHIP, WITH APPROXIMATELY 1/8 TANK OF FUEL. THE FUEL TANK WAS FILLED, AND THE FOLLOWING DAY, SHORTLY AFTER LEAVING FOR A TRIP, A GRINDING/RATTLING NOISE STARTED. INSPECTION UNDER THE VEHICLE REVEALED THE FRONT OF THE FUEL TANK WAS APPROXIMATELY 8-10 INCHES LOWER THAN THE BACK, AND THE STRAP TO SECURE THE TANK TO THE VEHICLE NEARLY ON THE GROUND. A METAL GUARD ON THE INBOARD SIDE OF THE TANK WAS RUBBING AGAINST THE DRIVESHAFT, CAUSING THE NOISE WHEN DRIVING. AFTER TOWING TO A DEALERSHIP, TANK WAS FIXED, AND DEALER SERVICE REMEDY STATED "FRONT FUEL TANK STRAP WAS NOT SEATED IN FRAME, TANK FELL WHEN FILLED UP, TANK AND SHIELD DAMAGED, REPLACED FUEL TANK, FRONT STRAP AND SHIELD FRONT TANK LEFT SIDE".