2021 CHEVROLET SUBURBAN Complaints

View complaints related to 2021 CHEVROLET SUBURBAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2021 CHEVROLET SUBURBAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 CHEVROLET SUBURBAN
    - Nashville, TN

    Vehicle experienced sudden engine malfunction including rough idle, hard misfire, and flashing check engine light. Vehicle was diagnosed with a collapsed lifter and internal engine failure. Metallic debris was found in the engine oil, including silver and gold/bronze particles consistent with bearing material. A Chevrolet dealer inspected the vehicle and determined that the engine requires complete replacement due to internal mechanical failure. Vehicle is equipped with the 6.2L V8 (L87) engine. The failure occurred without warning and presents a safety concern due to potential loss of propulsion. This vehicle is not currently included in the existing GM 6.2L engine recall, despite exhibiting the same failure characteristics reported in other affected vehicles with the same engine and year that were included in the recall. Vehicle has not been driven since metal contamination was discovered to prevent further damage

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET SUBURBAN
    - Parrish, FL

    I have a 2021 Chevy Suburban with the L87 6.2L V8 engine. At 7k miles, we have lost propulsion, leaving the car undrivable. resulted in the dealer replacing all 16 lifters under a recognized bulletin. I never received extended 6yr 100k mile powertrain warranty as described in the bulletin. Since then, There have been 3 other issues with loss of propulsion, resulting in replacement of fuel pump modulator. belt pulley system, One of the incidents left us without power or control of our vehicle on the interstate, with no where to pull over or get out of the way of oncoming semi trucks. The last incident again left the vehicle undriveable at 84k miles, with the dealer currently reporting that it is a lifter and cam shaft issue. Resulting in a 10k bill. They state that it is not covered under the recall of these engines because it is the top of the engine versus the bottom. Clearly, the engine oil problem noted in the recall has contributed to these issues . and the crankshaft not syncing properly with the lifters.

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET SUBURBAN
    - Tuscola , TX

    The vehicle caught on fire in our garage The Vehicle had been parked outside than moved into the garage nothing smelled like smoke after it was parked other than the exhaust after I got out of my suburban I have a good idea what caused this but until its done being ispected I happened to look back and saw a flame in the Suburban coming from the center area of the dash on the right hand side of the divers seat I thought for sure it was gonna blow up the dogs were in the back of the garage behind the vehicle off to the side I started screaming and calling for help and had to go around the house to the front door to get my husband and him and one of my sons went out there why I called 911 and was with my other son whom has a disability and they told us to get out of the house and I could not get back to the garage we were on the other side of the house going to go out on the patio my other son and husband were in the garage trying to put it out and getting to the two dogs my son went through the smoke to reach the dogs were one ran out on her own and the young German shorthair was in shock and he had to carry the 2 year old out and put them in a safe place but my husband was still trying to put out the fire he hooked his pick up to the suburban to try to pull it out of the garage and it moved maybe a few inches he was stuffing wet towels on it also to try to stop it nothing worked the fire dept showed up and police after having to tear the inside of the front of the dash out our home owners insurance adjuster was out yesterday The Suburban has had multiple and thousands of dollars of mechanical issues even Gm putting a new engine in it after only a year in a half of owning it fluid got pushed up into the wiring after a service last year there was splater inside the dash glass after a new steering wheel was istalled and I asked the dealer if they could fix that and they said that they didn't go inside there the amount of detail that has led up to this is huge

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET SUBURBAN
    - Crosby, TX

    Went into limp mode on 11/6/25, took to the dealership where they found metal shavings in the oil due to a “stuck solenoid ‘A’”. Originally said that I’d need a whole new transmission, decided to do the cheaper easier repair and just replaced the valve train (not my choice) got it back on 11/13/25. On 11/24/25 I was on a very busy highway, at a red light, hit the gas when the light changed and the car didn’t move. Just revved the RPMs, then it suddenly lurched/surged forwards. Took it back to the dealership and they said “it doesn’t have any codes showing”. This is not normal behavior for a 4 year old vehicle with less than 40k miles on it.

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET SUBURBAN
    - Vancouver, WA

    We have a defective engine that stopped working after 120 miles. We can drive the car because it can leave us on the road or catch fire, this is what the mechanic told us, GMC option is to buy another car.

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET SUBURBAN
    - Glenpool, OK

    I was driving and then the vehicle started running rough. There was no indication or warning lights before this happened. This is a huge safety issue because I could have had a wreck and injured people and my very own family. I took it to a Chevy dealership. They inspected the suburban and number 4 cylinder had a pool of oil in it. And they told me it need a new engine. Which it has the L87 engine that all the GM recalls are on. However, they are telling me mine isn't on the recall. They don't know if GM is going to cover it because it has 111,000 miles and it's out of the power train. It's the same engine they're having trouble with engines failures on. And I believe mine should be under the recall.

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET SUBURBAN
    - Grand Junction, CO

    Engine is shaking like a bearing is going out, I've seen multiple recalls on this engine but for some reason my 6.2 isnt apart of them.

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET SUBURBAN
    - De Pere, WI

    See attached document for complaint. To Whom It May Concern, I am writing regarding the recall on my 2021 Chevy Suburban. While I understand there is currently no active solution for the issue, I want to stress the seriousness of the situation. As a mother of [REDACTED] living in Wisconsin, I am deeply concerned that if my truck were to shut down due to engine failure and we could not get help quickly, my family would be exposed to the risks from the fire that inevitably could arrive. Given the harsh winters there, this poses an unacceptable safety risk. Additionally, I paid for an extended warranty, believing I had plenty of coverage left. I recently brought my vehicle in only to be told that I was 500 miles past the 60,000-mile limit, I was under the impression the warranty had not expired, and if I had known otherwise, I would have brought it in much sooner. This issue has been ongoing for at least 6 months, and I have been aware of the mileage restriction, I would have scheduled service well before this point. On top of that, my Suburban continues to emit the smell of burnt oil. It is embarrassing to have my vehicle smell like it's burning every time I drive it, and it raises serious concerns about my health. Breathing in burnt oil fumes regularly cannot be good for my lungs or overall well-being. This issue has also created a financial burden for me, as I am currently trying to sell the vehicle. In its present condition—with the burning oil smell and unresolved recall—it is essentially unsellable. No buyer wants to take on these risks and uncertainties, leaving me stuck with a vehicle I can neither comfortably drive nor reasonably sell. This matter is not just about inconvenience. It is about safety, that matters, and other concerns, trust and accountability. Chevrolet has marketed its vehicles as reliable, family-safe transportation, and I want to feel assured that GM takes immediate action to properly address this oil consumption and/or issue. Anything less is unacceptable when it comes to the safet

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 CHEVROLET SUBURBAN
    - STAFFORD, VA

    CAR BURNS EXCESSIVE AMOUNTS OF OIL AND HAVE TO ADD REGULAR QUARTS OF OIL BETWEEN THE MANDATORY OIL CHANGE. CONSIDERED VEHICLE COULD MALFUNCTION AND CAUSE AND ACCIDENT OR CATCH FIRE. DEALER SAID THEY HAVE RECALLS FOR OTHER CHEVY SUVS AND TRUCKS WITH SAME ISSUE BUT NOT MY PARTICULAR MAKE AND MODEL. THIS ISSUE WITH CHEVY'S BURNING OIL WARRANTS AN INVESTIGATION SINCE CHEVY IS NOT ADDRESSING THE ISSUE.

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET SUBURBAN
    - Anthem, AZ

    Engine while driving completely seized up. Crank shaft, cam shaft and oil pump water pump replaced. Low oil pressure alarm code present then sudden loss of power. Piston blown. There are similar recalls to 2021 suburbans however, this specific model is not in the recall. I was told I need a completely new engine. The car died in the middle of traffic and police had to call an emergency tow truck.

    Source: NHTSA WEB SITE