2002 CHEVROLET SUBURBAN Complaints
View complaints related to 2002 CHEVROLET SUBURBAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2002 CHEVROLET SUBURBAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET SUBURBAN- LOS ANGELES, CA
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO PROPERLY RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ANTI-LOCK BRAKING SYSTEM WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SUBURBAN- EAST DUNDEE, IL
WHILE DRIVING 25 MPH AND COMING TO A LIGHT CHANGING TO YELLOW DURING A HEAVY SNOWFALL I HAD ATTEMPTED TO STOP . THE ABS PULSATED A FEW TIMES BECAUSE OF THE SNOW AND THE BRAKE PEDAL WENT TO THE FLOOR AND THE SUBURBAN DID NOT STOP AND I COULD ONLY HOLD ON HOPE AND PRAY MYSELF AND MY 2 AND 3 YEAR OLDS GET THROUGH THE SNOWY AND SLIPPERY INTERSECTION WITHOUT HITTING ANYONE OR GETTING HIT BY SOMEONE ELSE, LUCKILY THE SNOW ON THE GROUND ACTUALLY HELPED SLOW THE VEHICLE, THE MASTER CYLINDER SHOWED MINIMAL FLUID LOSS, I WAS TOLD BY THE DEALER COLD WEATHER AND AGE CAUSED THE FAILURE AND AN ESTIMATE OF ABOUT 1500 TO REPAIR . THIS HAPPENED WITHIN 7 MONTHS OF A DEALER MULTI-POINT INSPECTION WHICH SHOWED NO LEAKS AND FULL BRAKE INSPECTION BY THE DEALER WHICH INCLUDED THE BRAKE LINES AND A REQUESTED SYSTEM BLEED TO TRY TO GET THE BRAKES TO WORK PROPERLY.THE TRUCK ALSO HAS A LONG SOFT PEDAL TRAVEL WHICH GOES BELOW THE GAS PEDAL HEIGHT OF WHICH THE DEALER HAS INFORMED ME IS NORMAL AND LIKE ALL OLDER 2002 SUBURBANS. AND THE FINAL BILL FOR THE BRAKELINES WAS 1730.26 AFTER ADDING AN OIL CHANGE WHILE IT WAS THERE FOR SERVICE... GOT IT HOME AND FLUID WAS LEAKING PROFUSELY ON THE DRIVEWAY (WHERE I HAD NO LEAKS UP UNTIL THIS POINT) THE DEALER DENIED OVERFILLING THE OIL WOULD CAUSE THE LEAK AND SUGGESTED THAT THE COLD WEATHER CAUSED THE FRONT SEAL LEAK SO I HAD AGREED TO REPLACE THE FRONT SEAL WHICH WAS ANOTHER 374.44 AND THE NOTES NOW SHOW MULTIPLE OIL LEAKS.AND A REPEAT BRAKE INSPECTION SHOWS NO FAILURES , BUT THE BRAKES CONTINUE TO NOT WORK PROPERLY AND THE DEALER SAID IF IT CONTINUES THEY CAN MANUAL BLEED THE BRAKE SYSTEM TO SEE IF THAT HELPS THE ISSUE. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 2500- ATLANTA, GA
I HAVE A 2002 CHEVROLET SUBURBAN. I HAVE HAD IT FOR TWO YEARS. I AM HAVING PROBLEMS SIMILAR TO WHAT IT'S THE GM RECALL. THIS DOESN'T HAPPEN EVERYTIME I DRIVE. I CAN BE DRIVING DOWN THE STREET OR ON THE EXPRESSWAY AND MY VEHICLE WILL JUST SHUT OFF AND THE BATTERY LIGHT WILL COME ON. AFTER SITTING FOR A FEW MINUTES, THE TRUCK WILL START BACK UP WITH NO PROBLEM OR WITHOUT HAVING ANY BOOST. I HAVE BEEN HAVING THIS PROBLEM SINCE I HAVE HAD THE VEHICLE AND NOONE COULD EVER TELL ME WHAT THE PROBLEM WAS. I THINK IT IS THE IGNITION SWITCH. PLEASE ASSIST ME IN FINDING OUT HOW I CAN GET MY TRUCK FIXED AS I AM A MOTHER OF 4 AND THAT IS MY ONLY MEANS OF TRANSPORTATION. I AM BLESSED FOR HAVING NOT BEING IN A FATAL ACCIDENT OR ACCIDENT PERIOD DUE TO THIS PROBLEM SINCE I HAVE HAD THIS VEHICLE. THANKS. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN- AUSTIN, TX
WE WE WERE TRAVELLING AT ABOUT 75 MILES WHEN THE CAR SHUT DOWN. ALL ELECTRICAL STATUS LIGHTS AND THE ENGINE WENT OFF. WE COASTED TO THE SIDE OF THE ROAD, PUT THE VEHICLE IN PARK AND IT STARTED RIGHT AWAY. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN- ELWOOD, IL
I HAVE BEEN DEALING WITH THIS PROBLEM WITH THE ABS SYSTEM FOR OVER 2 YEARS AND HAVE REPLACED ALL THE SENSORS BRAKES AND HUBS ON MY SUBURBAN, I HAVE BEEN READING ALL THE CUSTOMER COMPLAINTS AND CHEVY IS WELL AWARE OF THIS ISSUE.MY ABS SYSTEM RUNS WHEN IT WANTS PREVENTS MY CAR FROM PROPERLY STOPPING AND WHEN I REPORTED THE ISSUE THEY TOLD ME TO PULL THE FUSE SO THE PUMP WOULD SHUT OFF, SO I AM DRIVING AROUND WITH NO ABS SYSTEM AND WE JUST HAD THE SENSORS REPLACED AGAIN AS WELL AS THE HUB AND THE SAME THING IS HAPPENING WITH THE PULSATING OF THE BREAK PEDDLE AND THE RUNNING PUMP I WOULD THINK CHEVY WOULD DO A RECALL WITH ALL THE COMPLAINTS.. *TR
Source: NHTSA WEB SITE -
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2002 CHEVROLET SUBURBAN 1500- MINERAL WELLS , TX
VARIOUS INCIDENTS OF VEHICLE DYING WHILE DRIVING ON HIGHWAY WHEN TEMPERATURES ARE HIGH. DOES NOT DO IT WHEN COLD. HAS FAILED TO START ALSO. AFTER WAITING 10-20 MINUTES ENGINE MAY START AND CONTINUE WITHOUT PROBLEM TO DESTINATION. HAVE CHANGED SENSOR WITHOUT IMPROVEMENT OF PROBLEM. LOCAL GARAGE HAS NOT BEEN ABLE TO LOCATE SOLUTION AS IT IS IMPOSSIBLE TO GET IT INTO SERVICE WHEN PROBLEM OCCURS. MANY PROBLEMS GETTING OFF THE ROAD WHEN INCIDENT OCCURS. HAVE HAD 4-5 OCCURRENCES AND BECOMING MORE FREQUENT. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 2500- MOUNT AIRY, MD
WHILE DRIVING THE VEHICLE, THE BRAKE LINES ALONG THE FRAME RAIL UNDER THE DRIVER'S SIDE OF THE VEHICLE FAILED. THE LINES BURST AND A LOSS OF FLUID CAUSED THE BRAKE PEDAL TO GO TO THE FLOOR. DUE TO THE BRAKE FAILURE IT TOOK A CONSIDERABLE DISTANCE TO GET THE TRUCK STOPPED PROBABLY DUE TO A LOSS OF BRAKE PRESSURE. I WAS DRIVING IN A RESIDENTIAL AREA AND LUCKILY WAS ABLE TO GET THE VEHICLE STOPPED BEFORE BEING INVOLVED IN A CRASH OR HITTING A PEDESTRIAN. THE VEHICLE WAS REPAIRED AT A LOCAL GM DEALERSHIP AT A COST OF APPROXIMATELY $4000. THAT'S RIGHT FOUR THOUSAND DOLLARS. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN- BATESVILLE , IN
BACKING TO HOOK UP TO TRAILER, BRAKES FAILED NO PRIOR WARNING (LIGHT). ALL BRAKE LINES NEED REPLACED AS WELL AS FUEL LINES BEGINNING TO LEAK AND WILL SOON NEED REPLACED.
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN- CHERRY HILL, NJ
I WAS APPROACHING A 4-WAY STOP SIGN IN PHILADELPHIA WHEN I NOTICED THE BRAKE PEDAL SINKING TO THE FLOOR. I HAD BEEN USING THIS VEHICLE DAILY AND HAD RECENTLY USED IT FOR A TRIP TO THE STORE. THERE WAS NO WARNING LIGHT OR PROBLEM WITH BRAKING OR PEDAL FEEL BEFORE THIS OCCURRED. I PUMPED THE BRAKE PEDAL TO TRY TO COME TO A STOP. I DID NOT COME TO A COMPLETE STOP UNTIL I WAS INTO THE INTERSECTION BY USING THE PARKING BRAKE AND PUTTING THE TRANSMISSION IN NEUTRAL. I WAS ABLE TO GET THE CAR TO SAFETY WHERE I NOTICED BRAKE FLUID POURING OUT FROM AN EXTREMELY RUSTED BRAKE LINE BEHIND THE LEFT REAR TIRE WHEN THE BRAKE PEDAL WAS PUSHED. FORTUNATELY, THERE WAS NO CROSS TRAFFIC OR PEDESTRIANS OR CHILDREN CROSSING THE STREET AT THE TIME. THIS HAPPENED IN A SCHOOL ZONE WHERE CHILDREN ARE ALWAYS PRESENT. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- CHURCH HILL, TN
VEHICLE DOES NOT WANT TO STOP WHEN TRAVELING AT LOW SPEEDS. PARKING IS SO HARD TO DO, THAT I PARK AT LEAST 4 SPACES FROM OTHER VEHICLES WHENEVER POSSIBLE. IT FEELS LIKE THE ABS IS KICKING IN WHEN IT SHOULDN'T BE. NO ABS LIGHT COMES ON WHEN THIS OCCURS. WHEN I AM TRAVELING SLOWLY DOWNHILL, PULLING INTO PARKING SPACES, STOPPING AT RED LIGHTS/STOP SIGNS, ETC. THE BRAKES WILL NOT ENGAGE PROPERLY, IT FEELS LIKE THE PEDAL IS PUSHING BACK AT ME, THE BRAKES MAKE A STRANGE GROWLING SOUND, AND THE VEHICLE REFUSES TO STOP. I HAVE TO PUMP THE BRAKES REPEATEDLY, AND SOMETIMES IT STILL WILL NOT STOP, SOMETIMES IT WILL BRAKE VERY SUDDENLY. WHEN PICKING UP/DROPPING OFF MY KIDS AT SCHOOL, I HAVE HAD SEVERAL INCIDENTS THAT WERE MERE INCHES FROM BECOMING TRAGEDIES. I HAVE NO OTHER VEHICLE TO CARRY MY 4 CHILDREN IN, OR I WOULD STOP USING THE VEHICLE. I DO NOT FEEL SAFE IN IT. THERE IS A RECALL FOR THIS EXACT ISSUE, HOWEVER MY VIN IS NOT PART OF IT (PER CHEVY CUSTOMER SERVICE 1-800-222-1020). I HAVE HAD THE BRAKE FLUID CHECKED OFTEN, I HAVE HAD BRAKE PADS REPLACED AS WELL, IT MADE NO DIFFERENCE. IT HAS NOW BECOME A REGULAR OCCURRENCE. I AM GOING TO SEE IF ANY SHOP NEARBY HAS DEALT WITH THIS BEFORE. PLEASE HELP. *TR
Source: NHTSA WEB SITE