2002 CHEVROLET SUBURBAN Complaints

View complaints related to 2002 CHEVROLET SUBURBAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2002 CHEVROLET SUBURBAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET SUBURBAN
    - WILSON, NC

    WE WENT ON A FISHING TRIP FROM WILSON, NC TO NEW PORT NEWS. I DROVE ALL THE WAY THERE WITH NO PROBLEM. WE ARRIVED AT THE JAMES RIVER BRIDGE AND MY TRUCK CUT OFF. IT CRUNK UP AND ROLLED A LITTLE THEN DIED AGAIN. IT TOOK ME 25 MINUTES TO PARK. I HAD TO WAIT UNTIL IT DECIDED TO STAY ON. WE FISHED THEN WE LEFT THE NEXT MORNING. MY TRUCK DROVE GOOD WITH NO PROBLEM. IT NORMALLY TAKES US 2 HRS. TO GET BACK HOME. MY TRUCK STARED CUTTING OFF AGAIN WHEN WE GOT 40 MILES FROM HOME. IT TOOK 4 1/2 HRS. TO GET HOME FROM 40 MILES AWAY. IT WAS SO HOT. MY FAMILY HAD TO WAIT ALONG A HOT, LONG, LONELY HIGHWAY. IT STARTED CUTTING OFF MORE. I HAD THE FUEL PUMP CHANGED AND ALSO THE FILTER. IT HASN'T CUT OFF TODAY BUT THE ENGINE LIGHT HAS COME BACK ON. IT'S BEEN 3 DAYS SINCE THOSE PARTS WAS REPLACED. I DON'T KNOW WHY MY SERVICE ENGINE LIGHT IS BACK ON. IT WAS OFF BEFORE IT STARTED CUTTING OFF. NOW IT STAYS ON AND NEVER GOES OFF. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - KINTNERSVILLE , PA

    WHILE WAITING STATIONARY AT DRIVE-THRU HARD BRAKE LINE RUPTURED RESULTING IN GREATLY REDUCED BRAKING EFFECTIVENESS AND LARGE LOSS OF FLUID. BRAKE LINES WERE SEVERELY CORRODED. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN
    - RICHBORO, PA

    WHILE DRIVING ON INTERSTATE 95 A THUMP WAS HEARD AND THE CAR BEGAN TO FILL WITH EXHAUST FUMES. ON EXAMINATION IT WAS FOUND THAT THE PASSENGER SIDE HINGE TO THE REAR WINDOW GLASS BROKE. SINCE THE GLASS EXTENDS UP PAST THE HINGE THE ONLY FIX WAS TO EPOXY IT. THE MECHANIC POINTED OUT THAT WHEN THE WINDOW IS BEING CLOSED IT CAN BE SEEN THAT THE HOLD OPEN STRUT IS PUTTING IMMENSE PRESSURE ON THE HINGE. EVEN IF THE WINDOW IS NEVER OPENED, THE HEATING OF THE GAS IN THE HOLD OPEN ROD PUTS PRESSURE ON THE HINGE SO I HAD THE ROD ON THE PASSENGER SIDE REMOVED. GOOGLING THIS PROBLEM SHOWED MANY, MANY PEOPLE WITH THE SAME PROBLEM AT DIFFERENT MILEAGES AND TIMES. THE TWO WORST CASE SCENARIOS FROM THIS MALFUNCTION OF THE HINGE ARE THAT THE WINDOW WILL SIMPLY FALL OFF AT 70 MPH INTO FOLLOWING TRAFFIC OR, LIKE MY CASE. THE CAR WILL FILL WITH EXHAUST FUMES INCAPACITATING THE DRIVER AND THE OCCUPANTS WHILE SPEEDING DOWN THE HIGHWAY. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN 1500
    - STEVENSVILLE, MD

    A WAS EXITING RT 50 ONTO ROUTE 8, WEST BOUND RAMP...IN QUEENANNES COUNTY MARYLAND, THE LIGHT CHANGED SUDDENLY FROM GREEN TO YELLOW AND I REALIZED I COULD NOT MAKE THE LIGHT. I HIT THE BRAKES HARD AND VEHICLE STARTED TO STOP, AND THEN THE BRAKE PEDAL JUST LET GO AND WENT TO THE FLOOR. FOUND I HAD NO POWER BRAKES, JUST THE MECHANICAL PORTION. I HAD PARKS TIRE AND AUTO, IN GRANSONVILLE CHECK IT OUT TODAY, THURSDAY, MAY 16, 2013 THE MECHANIC MATT HRISKO SAID THE BRAKE LINES WERE ALL CORRODED AND THE RIGHT FRONT LINE SPRUNG A LEAK DUE THE CORROSION. MOREOVER, HE SAID ALL THE LINES WERE CORRODED AND IN DANGER OF SPRINGING HOLES TOO. HE ALSO FOUND A COUPLE OF THE BLEEDER VALVES WERE CORRODED AND/OR LEAKING TOO. THE ASE MECHANICS THERE, EDDIE AND MATT, SAID THEY HAVE BEEN DOING SO MANY OF THESE REPLACEMENTS THAT THEY WENT OUT AND BOUGHT THEIR OWN FLARING KITS...IT IS A BIG JOB...THE FENDERS HAVE TO BE REMOVED AND ALL, ABOUT 7 TO 8 HOURS LABOR. JUST THE LINE REPLACEMENTS WOULD BE UPWARDS OF $800.00. THE CALIPERS WILL HAVE TO BE REPLACED THEN TOO, AS THE FITTINGS TO ADJUST/BLEED THE BRAKES ARE CORRODED, SOME ARE FROZEN SHUT AND OTHERS LEAKING. THAT WOULD ADD UPWARDS OF ANOTHER $1200 TO $1500. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR ## VIN PASSED ##

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN 1500
    - SAGINAW, MI

    HAVE 2002 CHEVROLET SUBURBAN 1500 4WD 5.3 ENGINE A/T. WAS DRIVING 45 MPH WHEN VEHICLE SUDDENLY STALLED OUT & LOST ALL STEERING/BRAKES. 131,589 MILES ON ODOMETER AT TIME. MANAGED TO COAST VEHICLE ONTO SHOULDER, WAITED 2 MINUTES, STARTED VEHICLE AGAIN, PULLED OUT INTO BUSY TRAFFIC JUST TO MAKE IT 2 BLOCKS BEFORE STALL OUT AGAIN. REPEATED THIS PROCESS SEVERAL MORE TIMES BEFORE I FOUND A GAS STATION. SUSPECTING WATER IN GAS, ADDED 1 BOTTLE OF GAS LINE ANTI-FREEZE. DROVE REST OF WAY HOME WITHOUT INCIDENT. REPLACED FUEL FILTER, PCV VALVE, AIR FILTER, SPARK PLUGS, AND CLEANED THROTTLE BODY JUST TO HAVE STALL OUT THE VERY NEXT DAY. NO CODES ARE DISPLAYED IN MESSAGE CENTER IN DASH BOARD. STALLS OUT RANDOMLY WITHOUT A PATTERN. WAIT 1-2 MINUTES THEN WILL START AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN 1500
    - MACOMB, MI

    SAT. 2/16/13 I STARTED MY 02 SUBURBAN UP BY TURNING THE KEY THROUGH AN OPEN DRIVERS SIDE WINDOW. THE CAR LURCHED FORWARD ABOUT 6 INCHES. THIS HAS HAPPENED INTERMITTENTLY FOR YEARS, BUT REALLY NOTICED IT THIS TIME BECAUSE MY ARM GET HIT BY STEERING WHEEL SINCE I WAS OUTSIDE VEHICLE. NORMALLY WHEN IT HAPPENS I AM SEATED IN CAR AND NOTICE IT SEEMS TO JUMP FORWARD. IT HAPPENS PROBABLY ONCE EVERY 100-150 STARTS. ANY IDEA WHY AND WHAT I CAN DO ABOUT IT. AFRAID SOMEONE MAY BE IN FRONT OF CAR SOMEDAY AND MIGHT GET HURT IF IT LURCHED. ALSO COULD HAVE DONE DAMAGE TO MY GARAGE DOOR IF IT HAD BEEN DOWN. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN 1500
    - SOUTH BEND, IN

    I WAS DRIVING DOWN ROAD APPROACHING A STOP SIGN AND AS I ATTEMPTED TO STOP I APPLIED BRAKES WHICH WITHOUT ANY WARNING WENT TO FLOOR AND VEHICLE KEPT MOVING. I WAS LUCKY THERE WERE NO OTHER VEHICLES AT STOP SIGN AND I WAS ABLE TO PUT THE SUBURBAN IN NEUTRAL AND COAST TO STOP. VEHICLE HAD TO BE TOWED. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN 1500
    - PARK RIDGE , NJ

    TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE REVERSING, THE BRAKES FAILED TO RESPOND TO DECELERATION ATTEMPTS AND THE BRAKE PEDAL WAS ABLE TO BE FULLY DEPRESSED. UPON INSPECTION, IT WAS FOUND THERE WAS A BRAKE FLUID LEAK. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE MASTER CYLINDER BRAKE LINES HAD CORRODED, WHICH CAUSED THE LEAK. THE MECHANIC REPAIRED THE VEHICLE BY REPLACING THE MASTER CYLINDER BRAKE LINES. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 32,000. UPDATED 02/26/13*LJ THE CONSUMER STATED THE DEALER TECH ADVISED THAT THE FAILURE WAS PREVALENT IN THAT AREA. UPDATED 03/1/2013 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET SUBURBAN
    - BROOMALL, PA

    JUST HAD TO REPLACE BRAKE LINES DUE TO SEVERE CORROSION. THIS COST ME A SMALL FORTUNE. THIS IS COVERED UNDER NHTSA ACTION # EA11001. PERFORMED SERVICE TO AVOID CATASTROPHIC EVENT. NOTICE MUST BE MADE TO ALL CURRENT OWNERS OF VEHICLES TO REDUCE RISK OF CATASTROPHIC CRASH \ POSSIBLE LOSS OF LIFE. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SUBURBAN 1500
    - ST PETERSBURG, FL

    COMPLETE BRAKE FAILURE. BRAKE LINES RUSTED OUT. PLEASE ADD MY NAME TO THE NHTSA # EA11001 INVESTIGATION. *TR

    Source: NHTSA WEB SITE