2013 CHEVROLET SUBURBAN Complaints

The dashboard in 2007-2014 gm trucks and subs break apart. These can shatter when in an accident. There is insufficient bracing and supports to keep the dashboards from cracking and coming apart in pieces. Only remedy is to replace the dashboard or get an aftermarket cap that may or may not hold during an accident. Especially when the airbags is deployed.

The contact owns a 2013 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

On the driver side adjacent to the fuel tank, improper drainage for the body frame caused severe rust. Over time the frame of the vehicle becomes a safety hazard and may cause the frame to crack or split resulting in loss of control to the rear of the vehicle.

DASHBOARD IS CRACKED WHERE DASH MEETS PASSENGER AIRBAG AND ALSO ON DRIVER'S SIDE.

SERVICE TRAILER BRAKE SYSTEM MESSAGE WOULD BE DISPLAYED AND THE STABILITY CONTROL WOULD TURN OFF RANDOMLY WHILE DRIVING DOWN A STREET OR HIGHWAY. THE ENGINE STALLED RANDOMLY AND ALL THE GAUGES TURNED OFF WHILE DRIVING ON THE HIGHWAY TWICE. AT TIMES THERE WOULD BE NO POWER WHEN YOU TURN THE KEY TO START THE ENGINE, BUT IF YOU COME BACK LATER IT COULD START RIGHT UP. IT SOUNDS VERY SIMILAR TO NHTSA CAMPAIGN NUMBER 14V614000, BUT THAT RECALL DOESN'T COME UP UNDER MY VIN ON THIS SITE OR ON THE DEALERS SYSTEM

CRACKED DASH ABOVE STEERING WHEEL. RESULTED FROM TEMPERATURE CHANGES I NOTICED IT BECAUSE IT WAS MAKING A SOUND WHEN I WAS DRIVING.

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. WHILE DRIVING 10 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE VEHICLE STARTED TO VIBRATE AND FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHASSIS ELECTRONIC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. MUNDAY CHEVROLET (LOCATED AT 17800 NORTH FWY, HOUSTON, TX 77090, (281) 397-8600) WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS ALSO NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

THE ENGINE STARTED KNOCKING VERY LOUDLY. WE BROUGHT IT TO OUR LOCAL MECHANIC AND WERE TOLD THAT IT NEEDED A NEW ENGINE. HE ALSO SAID MANY 2013 SUBURBAN ENGINES HAD BEEN NEEDED TO BE REPLACED DUE TO POOR METAL USED IN THE MANUFACTURING PROCESS

ON 12/08/2018, THE VEHICLE STALLED WHILE IN MOTION ON STREET PULLING OUT OF DRIVEWAY AND TRAVELING ON THE HIGHWAY. THEN THE DASBOARD AND ENTIRE ELECTRONICAL STARTS TO SHUT DOWN AND TRUCK STARTS JURKING LOSING MORE POWER. THEN THE TRACTION AND STABILIZERS ARE DEACTIVATED. AFTER THE TRUCK IS PARK IT WILL NOT REMOTE START OR START WITH THE KEY UNTIL AFTER A COUPLE OF HOURS. THE A/C DEACTIVATED WITH A MESSAGE SAYING THAT THE ENGINE IS TO HOT. THE PROBLEMS STARTED BACK IN 06/2018 HAPPEN ON A FREQUENCY OF 3 TO 4 TIMES A MONTH.

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. WHILE DRIVING AT AN UNDISCLOSED SPEED, THE DOORS BEGAN TO LOCK AND UNLOCK INDEPENDENTLY. THE CONTACT REACHED HIS DESTINATION AND TURNED OFF THE VEHICLE, BUT IT FAILED TO RESTART. THE VEHICLE WAS TOWED TO BASIL CHEVROLET (LOCATED AT 5111 TRANSIT RD, DEPEW, NY 14043, (716) 683-6800) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.