2002 CHEVROLET SUBURBAN 1500 Complaints

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE DRIVING 40 MPH, A ROCK CRASHED INTO HER WINDSHIELD. AS A RESULT, THE WINDSHIELD CRACKED AND PRODUCED PIECES OF GLASS ON THE FRONT SEATS AND DASHBOARD. THE CONTACT FELT THAT THE WINDSHIELD SHOULD NOT HAVE PRODUCES GLASS PIECES. AS OF MAY 6, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

2002 SUBURBAN PARKING BRAKE HAS FAILED FOR THE SECOND TIME AT 77K MILE. NOW THEY HAVE BEGUN LOCK AND HAVE TO BE RESET A COUPLE TIMES TO GET THEM TO RELEASE. A LOUD SQUEAL ACCOMPANIES BEFORE IT RELEASES. PARKING BRAKE PEDAL IS TO THE FLOOR. TRUCK STILL HAS ORIGINAL DISK BRAKES ALL AROUND. *TR

MY 2002 CHEVROLET SUBURBAN LEFT ME AND MY THREE CHILDREN STRANDED ON THE SIDE OF THE HIGHWAY. AFTER DRIVING WHILE MY ABS LIGHT CAME ON, THE CAR STARTED PULLING HARD TO THE LEFT AND DECELERATED IN SPEED. FORTUNATELY I WAS ABLE TO PULL OVER TO SHOULDER AND GET OUT. WHEN I LOOKED AT MY TIRE, I SAW A SMALL FIRE INSIDE THE TIRE. MY CAR WAS TOWED 55 MILES TO NEAREST CHEVROLET DEALER. I HAD MY LEFT FRONT BRAKE CALIPER, HUB, ROTOR, BRAKE HOSE, BRAKE PADS AND RESURFACED ROTORS. A NEW LEFT FRONT TIRE AND $2,700 MY CAR WAS ABLE TO BE DRIVEN AGAIN. ALL THE TECHNICIANS THAT SAW MY CAR WERE AMAZED THAT I DIDN'T LOSE THE TIRE. THEY WERE AMAZED TO SEE IT HANGING ON BY A THREAD. I UNDERSTAND THAT GM HAS SEVERAL PROBLEMS WITH THEIR BRAKE CALIPERS AND HUB. I DO NOT TRUST THE RIGHT SIDE SO I AM REPLACING THAT CALIPER AS WELL. I DO NOT WANT THIS TO HAPPEN TO ANYONE, ESPECIALLY A MOM DRIVING ON A TRIP WITH HER YOUNG CHILDREN IN THE CAR. THIS IS A DEFAULT IN HE CAR AND ITS BRAKES AND I WOULD LIKE TO HAVE THIS INVESTIGATED. MY CAR HAD 85,500 AT THE TIME THIS OCCURRED. *TR

I HAVE AJ 2002 CHEVY SUBURBAN W/144K MILES ON IT. THE FUEL PUMP WAS REPLACED WHILE STILL UNDER WARRANTY BECAUSE IF THE FUEL LEVEL GOT TOO LOW IT WOULD NOT START. IN THE LAST 3 MONTHS HAVE HAD THE INTERMITTENT SHUT OFF PROBLEM LISTED ON OTHER COMPLAINTS. I HAVE HAD IT DO IT ON ROUGH ROADS AND INTERSTATE HIGHWAYS. SAME THING, ENGINE STOPS, WAIT 3-5 MINUTES ENGINE STARTS, SEEMS LESS PREVALENT WHEN TANK IS FULL. DEALERSHIP SAYS CHEVY SEES NO OVERALL PROBLEM WITH IT, MY MECHANIC TELLS ME A NEW FUEL PUMP IS NOT TOO EXPENSIVE BUT THE REAL COST IS THE LABOR TO TAKE THE FUEL TAKE OFF AND REPLACE IT. TOTAL $900-1100, THAT IS OUTRAGEOUS ESPECIALLY FOR A PROBLEM GM KNOWS IT HAS. *TR

WHEN THE CAR IS COLD, THE STEERING RESISTS VERY STRONGLY A TURN TO THE RIGHT IN THE FIRST 10-20 DEGREES OF STEERING WHEEL TURN TO THE RIGHT OF STRAIGHT. THE STRENGTH OF RESISTANCE IS VARIABLE, DEPENDING ON THE SPEED OF THE VEHICLE. SITTING STILL, THERE IS A SLIGHT ?HITCH? OR NOTHING AT ALL. AS VEHICLE SPEED INCREASES, THE AMOUNT OF RESISTANCE INCREASES TO A MAX AT ABOUT 20-25 MPH, WHERE IT TAKES AN ?ARM WRESTLE? FORCE TO MOVE THE STEERING TO THE RIGHT. IT RESISTS, FIGHTS BACK, THEN WITH A LOT OF MUSCLE ? POPS THROUGH THIS RESISTANCE AND FEELS PERFECTLY NORMAL. THE HARD MUSCLE PULL TO THE RIGHT, AND SUBSEQUENT RELEASE MAKES THE TRACK OF THE CAR TEND STRAIGHT, AND THEN JERK RIGHT. WHEN THE CAR HAS THIS MALFUNCTION, IT REQUIRES THE MOST PHYSICAL POWER TO PULL THE STEERING TO THE RIGHT THE FIRST TIME. SUCCESSIVE TURNS TO THE RIGHT ARE EASIER AND EASIER, UNTIL AFTER ABOUT 4-5 CYCLES TO THE RIGHT, THE STEERING IS ?NORMAL.? SYMPTOMS ARE GONE WITHIN 1 MILE OF DRIVING. THIS MALFUNCTION OCCURS USUALLY WHEN THE VEHICLE IS COLD AND HAS NOT BEEN DRIVEN FOR SEVERAL DAYS. IT ALSO IS MORE PREVALENT WHEN THE OUTSIDE AIR TEMPERATURE IS COLD. THERE ARE EXCEPTIONS TO BOTH. IT RESISTED TURNS TO THE RIGHT IN THE MORNING, AND EQUALLY AS MUCH THAT EVENING RETURNING HOME FROM WORK. IT HAS SHOWN UP IN THE SUMMER, BUT MORE OFTEN IN THE WINTER. IT DOES NOT DO IT EVERY DAY. I DESCRIBE IT AS PERMANENT, PERSISTENTLY INTERMITTENT. VEHICLE HAS BEEN TO THE DEALER THREE TIMES, AND LEFT DAYS AND WEEKS AT A TIME. AT THE LAST INCIDENT, THE DEALER REPLACED THE STEERING POSITION SENSOR. FREQUENCY OF MALFUNCTION DECREASED, BUT THE PROBLEM HAS NOT BEEN RESOLVED. THE FACT THAT THE VEHICLE WILL NOT TAKE NORMAL STEERING COMMANDS IS IN ITSELF HAZARDOUS. ON SLIPPERY SURFACES, THE LIKELIHOOD OF LOSS OF CONTROL IS SEVERE. *TR

THE PASSENGER SIDE OF THE LIFT GLASS SEPARATED AND THE GLASS WOULDN'T CLOSE. YOU HAD TO MANUALLY LINE IT UP. APPARENTLY THIS IS A BIG PROBLEM BUT GM WONT DO ANYTHING ABOUT IT. THE CUSTOMER SHOULDN'T HAVE TO PAY OVER $800 TO GET THIS FIXED. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE LIFTGATE GLASS SEPARATED FROM THE HINGE. THE CONTACT STATED THAT NO WIND WAS BLOWING AT THE TIME. THE DEALER STATED THAT THEY WOULD NEED TO REPLACE THE ENTIRE LIFTGATE WITH A DIFFERENT DESIGN. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 68,000.

CLANKING IN STEERING WHEEL / COLUMN. TOOK TO DEALERSHIP, WAS TOLD EVERYTHING WAS FINE JUST HOW 2002 SUBURBANS RUN. NOT HAPPY WITH ANSWER, TOOK IT BACK AGAIN, INTERMEDIATE SHAFT WAS REPLACED. 6 MONTHS LATER, SAME THING, AGAIN INTERMEDIATE SHAFT WAS REPLACED. GUESS WHAT, MAKING APPOINTMENT TO GO BACK BECAUSE OF SAME PROBLEM IN STEERING, WITH CLANKING AND VIBRATION, CAN HEAR IT AND FEEL MOSTLY WITH ANY TURN OF THE WHEEL....BET IT WILL ONCE AGAIN BE AN INTERMEDIATE SHAFT REPLACEMENT AND 3 DAYS WITH OUT MY VEHICLE! *TR

THE PLASTIC HINGE ON THE LEFT SIDE OF THE REAR WINDOW GLASS ON THE SUBURBAN TAILGATE HAS SEPARATED WHERE IT WAS ORIGINALLY JOINED AND THE WINDOW IS NO LONGER ATTACHED TO THE VEHICLE ON THIS SIDE. IN TALKING TO ONE OF THE LOCAL DEALERSHIP REPAIR SHOPS AND A LOCAL AUTO GLASS COMPANY, I WAS TOLD BY BOTH THAT THIS WAS A FAIRLY COMMON PROBLEM WITH SUBURBANS. I THINK THIS IS A POTENTIAL SAFETY ISSUE AS WIND SHEAR UNDER THE GLASS COULD RIP THE GLASS OFF MY VEHICLE AND CREATE A PROBLEM FOR ANYONE BEHIND ME. GIVEN WHAT I WAS TOLD BY THE REPAIR SHOPS, HAS AN INVESTIGATION OF THIS PROBLEM BEEN CONSIDERED OR CONDUCTED AND IS THERE CONSIDERATION OF A RECALL FOR THIS DEFECT? *TR

ABS ELECTRONIC BRAKE CONTROL MODULE PERMANENTLY FAILED RESULTING IN LOSS OF ANTI LOCK BRAKES. *TR