2002 CHEVROLET SUBURBAN 1500 Complaints
View complaints related to 2002 CHEVROLET SUBURBAN 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 120 complaints submitted for the 2002 CHEVROLET SUBURBAN 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 CHEVROLET SUBURBAN 1500- TALLAHASEE, FL
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING 20 MPH SHE ATTEMPTED TO BRAKE AT AN INTERSECTION AND HEARD A CRANKING NOISE BEFORE THE BRAKES FAILED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSE THAT THERE WAS RUST DAMAGE ON THE BRAKE LINES. AS A RESULT, FRONT BREAK LINES NEEDED TO BE REPLACED. THREE MONTHS LATER THE REAR BRAKES FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE RUST DAMAGE WAS EXTENSIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 177,000 AND THE CURRENT MILEAGE WAS 179,000. UPDATED 11/13/12 *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SUBURBAN 1500- BRAINTREE, MA
MY WIFE WAS DRIVING OUR SUBURBAN TO HER JOB WHICH IS LESS THAN 2 MILES FROM HOME. WHEN SHE STEPPED ON THE BRAKE AFTER LEAVING OUR DRIVE WAY, SHE THOUGHT SHE HEARD SOMETHING THAT SOUNDED LIKE A WOOSH OF AIR AND NOTICED THAT SHE HAD TO DEPRESS THE BRAKE PEDAL MORE THAN USUAL. ON HER WAY HOME FROM WORK, WHEN SHE DEPRESSED THE BRAKE, THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND THE BRAKE LIGHT CAME ON THE DASHBOARD. SHE WAS ABLE TO BRING IT HOME SAFELY WITHOUT INCIDENT. I HAD THE VEHICLE TAKEN TO A REPAIR SHOP AND THEY TOLD ME THAT THE REAR BRAKE LINES AND CALIPERS WERE CORRODED WHICH I HAD TO HAVE REPAIRED FOR A SIGNIFICANT PRICE. THEY TOLD ME THAT THE FRONT BRAKE LINE AND CALIPERS WILL ALSO NEED TO BE REPLACED SHORTLY BEFORE THOSE FAIL AS THEY ARE CORRODED AS WELL. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- BRIDGEPORT, PA
I HAD JUST PULLED AWAY FROM MY HOME ( APPROXIMATELY GOING 5 MPH) AND MY STEERING WHEELED LOCKED TO THE RIGHT AND I SIDE SWIPED 2 PARKED VEHICLES. I HAD BOTH HANDS ON THE WHEEL, WAS SEAT BELTED, NOT ON MY CELL PHONE NOR WAS I TEXTING...MY FULL ATTENTION WAS ON DRIVING AND I HAD NO CONTROL OVER THE STEERING FOR A FEW SECONDS. I CHECKED THE POWER STEERING FLUID AND BELTS FOR ANY SIGNS OF LEAKS OR WEAR, BUT THERE WERE NO OBVIOUS SIGNS OF A MALFUNCTION. MY GREAT CONCERN IS , WILL THIS HAPPEN AGAIN...WHY DID IT HAPPEN AND IF THOSE PEOPLE WERE GETTING INTO THEIR CARS...I MOST PROBABLY WOULD HAVE KILLED THEM! *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- PITTSBURG CA, CA
MICHELIN TIRES SIZE 265/70/15 ARE CRACKING ON THE SIDE WALL AREA ALSO TREAD IS COMING OFF TIRES,I DID PURCHASED THE TIRES FROM COSTCO FIVE YEARS AGO ,BUT THE TIRES HAVE LESS THAN FORTY THOUSAND MILES ON THEM,COSTCO REFUSED TO ROTATE OR WORK ON THEM,THE TIRES ORIGINAL WARRANTY WAS FOR SIXTY FIVE THOUSAND I DON'T THINK THE TIRES ARE SAFE TO DRIVE ANY MORE. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- VINELAND, NJ
WHEN DRIVING FROM WORK, MY HUSBAND NOTICED THE VEHICLE WAS SLOW TO STOP. WHEN THE VEHICLE FINALLY ARRIVED HOME, WE NOTICED A SIZABLE AMOUNT OF BRAKE FLUID IN THE DRIVEWAY. THE TRAIL LED ALL THE WAY TO THE GARAGE. SINCE I CANNOT SAFELY DRIVE IT TO A MECHANIC FOR A FORMAL ASSESSMENT, MY HUSBAND WENT UNDER THE VEHICLE MYSELF AND NOTICED IT HAD EXCESSIVE CORROSION THROUGHOUT THE ENTIRE UNDERCARRIAGE. IT IS ESPECIALLY, EXTREMELY, AND EXAGGERATEDLY SEVERE WITH THE BRAKE LINES. THERE IS A SMALL METAL JUNCTION WHERE THE REAR BRAKE LINES BRANCH OUT TO THE RESPECTIVE LEFT AND RIGHT HUB/CALIPER. THE LINES BRANCHING FROM THIS SMALL UNION -THAT IS JUST ABOVE THE SPARE TIRE- ARE VERY WIRY. HE ALSO NOTED THAT ALL OF THE LINES FROM THE FRONT OF THE VEHICLE TO THE BACK, HAVE A LOT OF CORROSION ON THEM. *TR
Source: NHTSA WEB SITE -
-
2002 CHEVROLET SUBURBAN 1500- SANDWICH, MA
DURING NORMAL OPERATIONS UNDER NORMAL DRIVING CONDITIONS THE FOLLOWING OCCURRED. LOSS OF ENGINE AT SPEEDS OF 60+ MPH AFTER DRIVING ONE HOUR. ENGINE RESTARTED WITH IN TWO MINUTES. PROBLEM OCCURRED MULTIPLE TIMES WITH SHORTER RUN TIMES BETWEEN EACH ATTEMPT. OVER A THREE YEAR TIME FRAME VEHICLE HAS REQUIRED FOUR FUEL PUMPS ALL FROM DIFFERENT MANUFACTURES TO ELIMINATE THE POSSIBILITY OF ANY COMPROMISED PRODUCT BATCHES. TOTAL CONSUMER COST. $3000. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- VIENNA, VA
BRAKE FAILURE DUE HOLE IN CORRODED BRAKE LINE DURING BRAKING. FIRST REPAIR DATE OCT 2010 EST. SECOND FAILURE 12/23/2011. IN BOTH FAILURES BRAKE PEDAL GOES TO FLOOR AND REDUCES ABILITY TO SLOW OR STOP VEHICLE. 2ND FAILURE BRAKE FLUID SPRAYING OUT ON REAR COMPONENTS OF VEHICLE INCLUDING EXHAUST. NO BRAKE WARNING LIGHT CAME ON TO WARN OF FAILURE AND REDUCTION OF BRAKING POWER. I AM THE SECOND OWNER OF THIS SUBURBAN WHICH I PURCHASED USED WITH 22K MILES IN MARCH OF 2003. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- HAMPTON , VA
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK WITH THE TRAILER ATTACHED TO THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD AND THE EMERGENCY BRAKE ALSO FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 135,000. ..UPDATED 10/19/11 *BF THE CONSUMER STATED THE PROBLEM WAS WITH THE EMERGENCY BRAKE ONLY. THE BRAKE SHOES FOR THE EMERGENCY BRAKE, DRAG AND WEAR OUT COMPLETELY, EVEN IF THE EMERGENCY BRAKE PEDAL IS NEVER USED. UPDATED 10/21/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SUBURBAN 1500- STATEN ISLAND , NY
MY BRAKE LINES ARE SEVERELY CORRODED. I HAVE NO CHOICE BUT TO REPLACE THEM WITH STAINLESS LINES BECAUSE I KNOW THEY ARE NOT SAFE. IT'S A COSTLY LABOR INTENSIVE REPAIR . *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- BASKING RIDGE, NJ
WHILE PARKING A TRAVEL TRAILER INTO A STEEPLY-SLOPED DRIVEWAY AFTER A 300-MILE TOW WITH THE WHOLE FAMILY ABOARD, NOTICED THE BRAKE PEDAL TRAVEL WAS UNCOMMONLY LONG. FOLLOWING DAY, DEPARTED WITHOUT THE TRAILER FOR A SHORT DRIVE AND AGAIN NOTICED A LOW PEDAL. DROVE ABOUT THREE MILES WITH EXTREME CAUTION, AND ON ARRIVAL FOUND BRAKE FLUID FLOWING FROM BEHIND THE DRIVER'S-SIDE ROCKER PANEL. SLOWLY NURSED THE TRUCK TO THE LOCAL DEALER; DURING THIS DRIVE THE BRAKE ALARM LIGHT ILLUMINATED. NO COLLISION OR INJURY IN THIS CASE. BRAKE PIPES WERE FOUND TO BE ALL DEEPLY CORRODED AND BREACHED; ELECTED TO REPLACE ALL AT A COST OF $1130. SUBMITTED AS A CASE IN EA11001: VEHICLE WAS PURCHASED IN NOV 2001 IN NORTHERN VIRGINIA, WHICH IS PROPERLY INCLUDED IN THE SALT BELT WITH WEST VIRGINIA AND DC/MARYLAND, AND HAS BEEN IN NEW JERSEY FOR THE PAST FOUR YEARS. *KB
Source: NHTSA WEB SITE