2011 CHEVROLET SUBURBAN 1500 Complaints

View complaints related to 2011 CHEVROLET SUBURBAN 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 70 complaints submitted for the 2011 CHEVROLET SUBURBAN 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 CHEVROLET SUBURBAN 1500
    - CHESAPEAKE, VA

    DASHBOARD IS CRACKED IN SEVERAL PLACES NOW - 1ST CRACK WAS TOP OF DASH BEHIND INSTRUMENT CLUSTER. 2ND CRACK NOW AT PASSENGER SIDE AIRBAG AREA AT THE TOP OF THE DASH. IN 2015, THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO HAVE IT ADDRESSED. SERVICE MANAGER SAID THERE WAS NOTHING HE COULD DO BUT ANOTHER MANAGER STATED IT WAS A KNOWN PROBLEM WITH THE SUBURBANS. CHEVY REP WAS SUPPOSE TO INSPECT BUT NOTHING WAS CONVEYED BACK TO ME. I DID NOT ACTUALLY SEE THE DASH CRACK AT THE TIME IT HAPPENED, SO IT MUST HAVE BEEN WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE IS ALWAYS PARKED IN A GARAGE AND NOW ONLY HAS 58,000 MILES ON IT (ALMOST 5 YEARS OLD). THIS CAN BE A MAJOR SAFETY ISSUE IN THE EVENT OF AN AIRBAG DEPLOYMENT. PIECES OF THE DASH COULD BECOME DEADLY WEAPONS IN THE EVENT THE AIRBAGS DEPLOY. THIS APPEARS TO BE A COMMON PROBLEM THAT SHOULD BE ADDRESSED BY THE MANUFACTURER SINCE IT CAN BE A MAJOR SAFETY ISSUE WHEN BROKEN PIECES OF DASH GO FLYING AROUND THE INTERIOR OF THE VEHICLE AND INJURE OR POSSIBLE KILL A PASSENGER.

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET SUBURBAN 1500
    - MATTHEWS, NC

    THE DASH BOARD CONTINUES TO CRACK TO THE POINT WHERE IT WILL BE CRACKED CLEAR THROUGH. ANY KIND OF IMPACT COULD CAUSE THE DASHBOARD TO FRAGMENT AND FLY INTO THE CABIN CAUSING HARM TO THE OCCUPANTS. ADDITIONALLY THE DASHBOARD IS CRACKED WHERE THE DASHBOARD AIRBAG IS DEPLOYED, SO IN THE EVENT OF AN AIRBAG DEPLOYMENT DASHBOARD PIECES WILL ALSO FLY INTO THE CABIN HARMING OCCUPANTS. THIS DASHBOARD IS A CLEAR SAFETY HAZARD AND GM SHOULD BE FORCED TO REPLACE ALL DASHBOARDS FOR THE AFFECTED MODELS.

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET SUBURBAN 1500
    - HOLLAND, TX

    DASH IS CRACKED AND REPORTS SHOW NOT A RECALL AND IF REPLACE WILL CONTINUE TO CRACK.

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET SUBURBAN 1500
    - LONG BEACH, CA

    DASHBOARD ON MY SUBURBAN BEGAN CRACKING AT 40K MILES. NOW HAS 3 CRACKS, ONE AT THE PASSENGER AIRBAG, ONE IN THE MIDDLE, AND ONE NEAR THE INSTRUMENT CLUSTER RISE. I'M AFRAID THAT IF THE PASSENGER AIRBAG IS DEPLOYED DURING AN ACCIDENT, IT WILL SEND BROKEN PIECES OF SHARP PLASTIC AS A PROJECTILE THROUGHOUT THE CAR. I HAVE 5 KIDS RANGING FROM TWIN 1 YEAR OLD BABIES TO A 21 YEAR OLD. AS A PARAMEDIC FIREFIGHTER, I COMMONLY SEE HOW PROJECTILES IN THE CAR CAN BECOME DEADLY. THIS IS A BIG ISSUE.

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET SUBURBAN 1500
    - HELOTES, TX

    SIGNIFICANT STRESS FRACTURES ON THE DASH AGAINST THE AIR BAG ON THE PASSENGER SIDE. I'M CONCERNED ABOUT DASH FRAGMENTS COULD INJURE THE PASSENGER OR PUNCTURE THE AIRBAG IN A CRASH RENDERING IT INEFFECTIVE.

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET SUBURBAN 1500
    - HOLLIS, NY

    THE DASHBOARD ON MY 2011 SUBURBAN CRACKED ABOVE THE INSTRUMENT CLUSTER WHILE MY WIFE WAS STANDING AT A RED LIGHT. THOUSANDS OF PEOPLE ON A SPECIFIC FACEBOOK PAGE( 07-13 CRACKED DASH SAFETY HAZARD FOR ALL TRUCKS) FROM ACROSS AMERICA ARE EXPERIENCING THE SAME PROBLEM ON THERE GM SUV FROM 2007-2013 AND NO RECALL HAS BEEN PUT OUT BY GM. THE DEALERS WANT BETWEEN 1100 TO 1600 DOLLARS FOR THE REPAIR. GM HAS STATED IT IS HEAT RELATED BUT IT IS FROM INFERIOR MATERIAL THEY USED TO MAKE THESE DASH BOARDS. IF IT WAS HEAT RELATED EVERY CAR IN THE WORLD WOULD HAVE CRACKED DASHBOARDS.

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET SUBURBAN 1500
    - SANFORD, NC

    DASHBOARD SHOWS CRACKING AROUND PASSENGER AIRBAG DEPLOYMENT SECTION, AS WELL AS FORWARD OF THE DRIVER'S INSTRUMENT CLUSTER. THESE CRACKS DEVELOPED WHILE THE VEHICLE WAS STATIONARY.

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET SUBURBAN 1500
    - WYLIE, TX

    VEHICLE DASH IS CRACKING WHICH PRESENTS A SAFETY RISK. PLASTIC COULD BE PROPELLED AT PASSENGERS IN THE CASE OF AIR BAG DEPLOYMENT.

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET SUBURBAN 1500
    - NEWPORT, NC

    THE DASHBOARD ABOVE STEERING COLUMN HAS A CRACK ALMOST TO THE WINDSHIELD. GM HAS BEEN NOTIFIED OF THIS ISSUE AND WANTS HUNDREDS OF DOLLARS TO REPAIR. IT IS A KNOWN MANUFACTURER FAULTY PART THAT THEY ARE NOT WILLING TO RECALL. MOST OF WHICH ARE CRACKED BY THE AIRBAGS. I FEEL LIKE THIS IS A HAZARD.

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET SUBURBAN 1500
    - BRENTWOOD, TN

    DASHBOARD IS CRACKED IN THREE PLACES, INCLUDING TWO CRACKS AROUND THE PASSENGER AIRBAG. THIS IS A COMMON OCCURRENCE IN GM TRUCKS/SUVS AND NEEDS TO BE ADDRESSED!

    Source: NHTSA WEB SITE