2007 CHEVROLET SUBURBAN 1500 Complaints

TAKATA RECALL INFO RECEIVED, BUT CHEVY WON'T FIX IT. ANOTHER ISSUE IS CRACKED DASHBOARD IN SEVERAL PLACES. I AM CONCERNED WITH ITS INTEGRITY.

LADIES AND GENTLEMEN: I HAVE CONTACTED GM/CHEVROLET AND THEY ARE TELLING ME THIS IS NOT A VALID RECALL ANY LONGER. PLEASE LET ME KNOW IF NEED TO CALL/CONTACT SOMEONE ELSE. THANK YOU,[XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY DASH HAS CRACKED ABOVE THE STEERING WHEEL CONTROL AREA ALL THE WAY UP. I HAVE TRIED TO REPAIR WITH PLASTIC EPOXY AND A VINYL REPAIR KIT AND IT STILL LOOKS HORRIBLE. DUE TO THE DEGREE OF POOR PERFORMANCE WITH THIS CHEAP PIECE AND POSSIBLE FRACTURING UPON AIRBAG INFLATION IT IS VERY DANGEROUS AND SHOULD BE RECALLED. GM ISN'T TAKING RESPONSIBILITY FOR THE MANUFACTURING DEFECT.

I NOTICED LAST YEAR THAT MY DRIVER SIDE DASH HAD A CRACK BETWEEN THE WINDSHIELD AND THE STEERING WHEEL AND AT FIRST WAS SHOCKED AS I THOUGHT I WAS SEEING THINGS BUT INFACT IT WAS CRACKED. I CONTACTED MY CAR DETAILER AND ASKED IF HE NOTICED IT AND HE TOLD ME HE SEES THIS IN MANY SUBURBAN'S AND ESCALADES THAT HE DETAILS AND THOUGHT I WAS AWARE OF IT AND WOULD CONTACT THE DEALERSHIP! I CONTACTED THE DEALERSHIP THAT SAID IT WAS NOT COMMON AND ASKED IF I USE A SUN SHADE BEING THAT IT'S SO HOT IN SOUTH FLORIDA & I TOLD THEM I ALWAYS DO AND I HAVE A 1996 ISUZU TROOPER AND I DON'T HAVE ANY CRACKS IN MY DASH. THE DEALERSHIP SAID THERE WAS NOTHING THEY COULD DO. I RECENTLY RECIEVED A RECALL LETTER STATING MY VEHICLE HAD AN AIRBAG RECALL AND WHEN I WENT ONLINE TO CHECK THE STATUS I SAW ALL THESE COMPLAINTS ABOUT OWNERS OF CHEVY SUBURBAN'S WITH DASHBOARDS CRACKING. I WAS ON LUNCH BREAK TODAY AND WHEN I GOT IN MY TRUCK I WANTED TO TAKE A CLOSER LOOK AT THE AIRBAG COMPARTMENT AND TO MY DISBELIEF, THE PASSANGER SIDE DASH ALSO HAD A CRACK IN IT NOW AND IN THE EXACT SAME SPOT AS ALL THE OTHER COMPLAINTS JUST ABOVE THE PASSANGER SIDE AIRBAG COMPARTMENT AND SAME AREA ON THE DRIVERS SIDE. BEING THAT BOTH SUBURBAN'S & ESCALADES ARE MANUFACTURED BY GM, I NOW KNOW THERE'S A SERIOUS PROBLEM AND GM NEEDS TO TAKE RESPONSIBILITY FOR THIS DEFECT FOR THE AMOUNT OF MONEY THESE VEHICLES COST!!! ( $72,000.00 WAS WHAT MY SOUTHERN COMFORT CUSTOM SUBURBAN COST ME.) SO GM WHAT ARE YOU GOING TO DO ABOUT THESE ONGOING ISSUES WITH CRACKING DASBOARDS/AIRBAGS??? THIS IS JUST THE BEGINING OF MY FIGHT ON THIS PROBLEM THAT SHOULD NOT HAVE HAPPENED. AND I SEE I'M JUST ONE OF MANY COMPLAINTS WITH THIS PROBLEM.

TAKATA RECALL. I RECEIVED A RECALL NOTICE LAST WEEK, MONTHS AFTER IT'S ISSUE. I HAVE BEEN TOLD THERE IS NO REMEDY AS YET. I FEEL THAT IF THIS IS NOT CORRECTED SOON, THEN A BUYBACK IS IN ORDER. HOW CAN WE DRIVE A VEHICLE THAT IS DANGEROUS?

CRACKED DASH. THE VEHICLE'S DASH BEGAN TO CRACK IN SEVERAL PLACES INCLUDING ADJACENT TO THE PASSENGER AIRBAG WHEN THE VEHICLE WAS APPROXIMATELY TWO YEARS OLD. AT THE THREE YEAR POINT (MID 2010), JUST OUTSIDE OF THE WARRANTY PERIOD, I WAS ABLE TO CONVINCE THE LOCAL DEALER TO REPLACE THE DASH AT A 50% COST TO ME. ALMOST EXACTLY THREE YEARS LATER (MID 2013) I DEVELOPED THE EXACT SAME CRACKS. UPON CONSULTATION WITH THE DEALER I WAS TOLD THERE WAS NO GM PROGRAM TO MITIGATE THE COST OF A SECOND REPLACEMENT. MY CONCERN IS WITH REGARD TO THE IMPENDING PASSENGER SIDE AIRBAG RECALL. HOW WILL THE AIRBAG BE REPLACED WITHOUT REMOVING AND REPLACING THE SEVERELY CRACKED DASH. THE BRITTLE PLASTIC ASSOCIATED WITH THIS DASH, SPECIFICALLY IN THE VICINITY OF THE PASSENGER AIRBAG IS A SAFETY CONCERN.

EXCESSIVE OIL CONSUMPTION. 1 MONTH OF DRIVING IS EQUAL TO 2-3 QUARTS OF OIL REPLACEMENT.

DASH PAD CRACKED. CRACK STARTS BY UPPER LEFT CORNER OF PASSENGER SIDE DASH AIRBAG PAD AND GOES TOWARD WINDSHIELD. SEEMS TO BE A COMMON PROBLEM AS STATED TO ME BY DEALERSHIP WHERE I BOUGHT THE VEHICLE. AFTER MY VEHICLE WAS RECENTLY TOTALED, I WENT TO SEE ANOTHER SUBURBAN, A 2008 WHICH HAD A CRACKED DASH WITH IDENTICALLY PLACED CRACK. DEALER WANTED $750 JUST FOR THE PART. WONDERING IF THE CRACK WILL AFFECT AIRBAG DEPLOYMENT.

DRIVER'S SEAT BACK BROKEN AND FRONT PASSENGER SEAT TWISTED AFTER REAR END COLLISION. VEHICLE WAS STATIONARY ON A HIGHWAY WHEN STRUCK FROM BEHIND BY ANOTHER VEHICLE GOING IN EXCESS OF 65 MPH. MY VEHICLE WAS MOVED 30 FEET FROM POINT OF IMPACT. FORCE OF IMPACT BROKE DRIVER'S SEAT BACK. DRIVER WEIGHS 220 LBS. FRONT PASSENGER SEAT WAS TWISTED LEFT. PASSENGER WEIGHS LESS THAN 110 LBS. BOTH OCCUPANTS INJURED.

VEHICLE IN MOTION, TURNING FROM A STOP IN THE CITY WHEN ALL SIDE AIRBAGS DEPLOYED. INSURANCE DETERMINED IT WAS NOT A COLLISION. GM IS INVESTIGATING OUR CLAIM.