2002 CHEVROLET SUBURBAN 1500 Complaints
View complaints related to 2002 CHEVROLET SUBURBAN 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 120 complaints submitted for the 2002 CHEVROLET SUBURBAN 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET SUBURBAN 1500- CORONADO, CA
MY 2002 CHEVY SUBURBAN HAS INTERMITTENT BUT INCREASINGLY MORE FREQUENT AND LONGER DURATION STARTING PROBLEMS. MY RESEARCH TELLS ME THAT IT IS EXHIBITING THE EXACT SAME SYMPTOMS AS THE 2000 AND 2001 SUBURBAN MODELS THAT WERE UNDER A 2005 FUEL PUMP HARNESS RECALL. AFTER NEARLY 4 MONTHS OF DEALING WITH THIS PROBLEM, RESEARCHING IT, AND TRYING TO CONVINCE BOTH MY LOCAL MECHANIC AND THE DEALERSHIP TO REPLACE THE PUMP, MY SUBURBAN FINALLY FAILED TO START AT ALL TODAY. TOMORROW MY LOCAL MECHANIC IS GOING TO REPLACE THE FUEL PUMP AND RELAY. I AM ANGRY TO DISCOVER THAT THE 2001 AND 2000 MODELS WERE UNDER RECALL FOR THIS VERY SAME ISSUE, BUT THE 2002 MODELS WERE NOT INCLUDED IN THE RECALL AND THE DEALERSHIP -- COURTESY CHEVROLET IN SAN DIEGO -- DESPITE 3 RECENT VISITS THERE WITH THIS PROBLEM, FAILED TO MENTION THIS RECALL OF THOSE EARLIER YEAR MODELS. THEY FAILED TO EVEN RECOGNIZE THAT THIS COULD BE A PROBLEM WITH MY SUBURBAN. THEY WON'T DO ANYTHING UNLESS A COMPUTER DIAGNOSED CODE TELLS THEM WHAT TO DO. MY SYMPTOMS ARE THE SAME AND I'M REALIZING NOW HOW FORTUNATE I AM THAT THIS CAR DID NOT DIE ON ME IN THE MIDDLE OF ONE OF THE MANY INTERSTATE HIGHWAYS IN SAN DIEGO COUNTY. I'M ALSO FORTUNATE THAT MY CAR DID NOT CATCH ON FIRE! I'M ASKING YOU TO LOOK INTO HOW MANY 2002 SUBURBANS HAVE THE SAME FUEL PUMP AND FUEL PUMP HARNESS ISSUES AS THE 2000 AND 2001 MODELS. THE DATE LISTED BELOW IS THE FIRST DAY THE CAR ACTED UP. IT HAS BEEN ONGOING PROGRESSIVELY SINCE THEN. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- WATERTOWN, MA
ON NOVEMBER 16TH 2009 WITH NO WARNING MY 2002 CHEVROLET SUBURBAN EXPERIENCED A SUDDEN AND TOTAL BRAKE FAILURE. THE VEHICLE WAS TRAVELING SLOWLY AND THE DRIVER WAS ABLE TO PULL OFF THE ROAD , CALL FOR A TOW TRUCK AND HAVE THE VEHICLE TOWED TO A LOCAL REPAIR SHOP. DIRECT TIRE OF WATERTOWN (PHONE:617-923-1800) ADVISED THAT THE UNDER BODY BRAKE LINE WAS SEVERELY CORRODED IN SEVERAL PLACES, HAD RUPTURED IN ONE SPOT AND WAS LEAKING IN ONE OTHER PLACE. THE VEHICLE WAS REPAIRED BY THEM. THE RECEIPT FOR THE WORK DONE BY IS AVAILABLE. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- FOUR OAKS, NC
WHILE TRAVELING ON BUSY STREET, OUR 2002 CHEVROLET SUBURBAN SUDDENLY WAS WITHOUT POWER. PRESSING ON ACCELERATOR DID NOTHING AND VEHICLE COMPLETELY STALLED WHEN BRAKE WAS APPLIED. THIS LEFT US ATTEMPTING TO NAVIGATE FROM BUSY STREET WITH OUR THREE KIDS IN THE CAR WITH NO POWER STEERING OR BRAKES! WE WERE 140 MILES FROM HOME AND WHEN WE ATTEMPTED TO DRIVE BACK HOME, THIS PROBLEM OCCURRED AGAIN. THIS TIME ON BUSY FOUR LANE ROAD WITH LOTS OF TRAFFIC. THE VEHICLE STALLED OUT AGAIN LEAVING US ON SIDE OF BUSY ROAD AT ON RAMP LOCATION. THIS WAS NOT FIRST TIME THAT THIS HAS OCCURRED. WE HAVE HAD 5 OTHER INCIDENCES WITH THIS VEHICLE. GM IS NO HELP. THEY ACT LIKE THEY HAVE NEVER HAD ANY REPORTS OF SUCH PROBLEMS, YET MANY CAN BE FOUND ONLINE. WE HAD OUR VEHICLE TOWED TO AN INDEPENDENT REPAIR CENTER SINCE THE GM DEALERSHIP REPAIR SHOP WAS MORE INTERESTED IN TELLING US THAT THEY COULDN'T FIX IT ON THAT DAY BUT THEY DID HAVE A RENTAL CAR SERVICE ON LOT. I HOPE THAT SOON ATTENTION WILL BE GIVEN TO THIS OBVIOUS DEFECT IN THIS VEHICLE BEFORE SOMEONE IS KILLED. BUT THEN AGAIN THAT IS WHAT IT TOOK FOR ATTENTION TO BE GIVEN TO TOYOTA PROBLEMS. PLEASE TAKE ACTION FOR THIS MATTER BEFORE LIVES ARE LOST!!!! *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- PLANTATION, FL
I WAS DRIVING ON THE HIGHWAY WHEN I HEARD A BLAST OF AIR LIKE A TORNADO OR HURRICANE IN MY CAR. PAPERS AND THINGS IN MY CAR STARTED FLYING. WHEN I STOPPED I DISCOVERED THAT THE REAR WINDOW HAD SEPERATED ITSELF FROM THE FRAME AT THE TOP AND WAS NOW OPEN BY AN INCH. THE WINDOW IS DESIGNED TO OPEN FROM THE BOTTOM WITH A LATCH. THE TWO HINGES AT THE TOP OF THE WINDOW HAD NOW ALSO SNAPPED BROKEN FROM THE WINDOW, LEAVING ONLY THE SIDES ATTACHED. THIS IS A VERY LARGE WINDOW AND COULD HAVE TOTALLY COME OFF IN TRAFFIC CAUSING GREAT HARM TO OTHERS. IF THE WINDOW HAD BEEN OPEN AS IT IS ALSO DESIGNED IT WOULD HAVE BLOWN OFF. I HAVE SINCE FOUND THAT THE COLLISION REPAIR PLACE I USED SAID HE HAD ANOTHER JUST LIKE IT THE WEEK BEFORE. IN TRYING TO REPLACE THE WINDOW WITH ANOTHER USED ONE HE FOUND THAT THE ADHESIVE WAS ALSO STARTING TO DO THE SAME, THEREFORE IT WAS NECESSARY TO REPLACE IT WITH A NEW ONE. IN FIXING THE WINDOW THE COLLISION EXPERT SHOWED HOW EASY IT WOULD BE FOR THE MANUFACTURER TO FIX. IT NEEDS BOTH SIDES OF THE HINGES BOLTED. I DO FEEL THIS SHOULD BE ADDRESSED TO SAVE OTHERS HARM. I HAVE ALSO SAVED ALL PARTS PERSONALLY FOR ANY/ALL INSPECTION.
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- WEST LAFAYETTE, IN
THE ANTI LOCK BRAKING SYSTEM ACTIVATES WHEN COMING TO A STOP ON DRY PAVEMENT. TYPICALLY 10 MILES PER HOUR AND LESS. THIS HAPPENS ALMOST 40% OF THE TIME WHEN STOPPING. WE ALMOST RAN IN TO THE BACK OF A PARKED VEHICLE. A RECALL WAS PERFORMED IN JANUARY OF 2007 BUT I AM WONDERING IF THIS WAS ACTUALLY FIXED OR JUST REPLACED WITH THE SAME PARTS THAT WENT BAD. *TR
Source: NHTSA WEB SITE -
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2002 CHEVROLET SUBURBAN 1500- MOUNTAIN HOME, ID
EMERGENCY BRAKE DOES NOT WORK. HAS BEEN BAD SINCE 36K MILES AND DEALER REFUSES TO TOUCH BECAUSE VEHICLE IS OUT OF WARRANTY. FIX IS BUYING NEW CABLES WITH NEW EMERGENCY BRAKE PEDAL; WHY NEW PEDAL? THEY OBVIOUSLY KNOW THAT THEY HAVE A PROBLEM AND THEY DON'T WANT TO TAKE RESPONSIBILITY FOR IT. WHY SHOULD I HAVE TO PAY FOR THEIR POOR ENGINEERING? *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- DESOTO, WI
1.NORMAL OPERATION 2. ABS CYCLING WHEN INCHING TO A STOP,ON HWY OPERATION ABS CYCLES EVEN WHEN BRAKING AND THERE ARE NO ADVERSE CONDITIONS. THE PROBLEM IS SPORADIC AT BEST. AS FOR CONSEQUENCES,IT HAS NOT BUT COULD LEAD TO ACCIDENT. 3. PROBLEM IS STILL PRESENT. *CN *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- DESOTO, WI
NORMAL OPERATION ABS CYCLING WHEN INCHING TO A STOP,ON HWY OPERATION ABS CYCLES EVEN WHEN BRAKING AND THERE ARE NO ADVERSE CONDITIONS PROBLEM IS SPORADIC AT BEST FOR CONSEQUENCES IT HAS NOT BUT COULD LEAD TO ACCIDENT. HAD BEEN TAKEN TO DEALER FOR RECALL, SENSORS FOR ABS WERE REPLACED. PROBLEM IS STILL PRESENT.*CW
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- FOUR OAKS, NC
2002 CHEVROLET SUBURBAN 1500 LOSES ACCELERATION POWER ON HIGHWAY. VEHICLE DOES NOT RESPOND TO ACCELERATION ATTEMPTS. ONCE BRAKE IS APPLIED VEHICLE COMPLETELY STALLS AND HAS NO POWER STEERING OR BRAKES. THIS HAS OCCURRED IN HIGHWAY DRIVING AT 70 MPH IN HEAVY TRAFFIC AREAS. THERE IS NO CONSISTENCY IN OCCURRENCES. HAPPENED AUGUST 2007 , AND DEC. 2007, SEPT. 2009 AND NOVEMBER 2009. CHECK ENGINE LIGHT DOES NOT COME ON. CAN NOT BE DIAGNOSED ON COMPUTER. GM MECHANICS CAN NOT FIGURE OUT PROBLEM UNLESS IT HAPPENS TO THEM. GM REFERS US TO DEALERSHIP FOR DIAGNOSING AND REPAIRS UNDER THESE CONDITIONS. DON'T HAVE THE MONEY TO PUT IN REPAIRS THAT MAY OR MAY NOT CORRECT PROBLEM. HAVE FOUND MANY COMPLAINTS ON INTERNET DETAILING THIS PROBLEM BUT GM DENIES ANY KNOWLEDGE OF THIS PROBLEM. NOTICED THAT 2001 CHEVY SUBURBANS HAVE HAD A RECALL OF CRANKSHAFT POSITION SENSOR AND THAT SYMPTOMS ARE SIMILAR TO MY VEHICLE. THIS PROBLEM POSES A TREMENDOUS LIFE AND DEATH SAFETY CONCERN FOR ME AND MY FAMILY ESPECIALLY WHEN WE ARE TRAVELING IN HIGH TRAFFIC AREAS OR IN MOUNTAIN AREAS. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 1500- RICHMOND HILL, NY
I HAD A NEARMISS, I CAME VERY CLOSE TO HITTING MY GARAGE WHILE APPLYING THE BRAKES. WHEN PRESSING THE BRAKE PEDAL, IT LOCKED UP COMPLETELY AND THE CAR WILL NOT STOPPED. I HAD TO APPLY OVER 100 POUNDS OF PRESSURE FOR ABOUT 40 FEET BEFORE THE VEHICLE CAME TO A STOP. *TR
Source: NHTSA WEB SITE