2002 CHEVROLET SUBURBAN 1500 Complaints

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. WHILE TRAVELING AT A LOW SPEED OF 5MPH ON A DRIED PAVEMENT, THE ANTILOCK BRAKE ENGAGED UNEXPECTEDLY CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER WAS FORCED TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED BY A DEALER; HOWEVER, HE IS AWARE OF THE SAFETY RISK INVOLVED. NHTSA CAMPAIGN ID NUMBER: 07E106000, WHEELS:CAP/COVER/HUB IS RELATED TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 112,000.

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. HE STATED THAT THE SIDE VIEW MIRROR IS PERFECTLY IN TACT FROM THE OUTSIDE; HOWEVER, FROM THE INSIDE IT WAS SMEARED AND DISPLAYED DOUBLE VISION. THE DEALER STATED THAT THEY COULD DIAGNOSE THE FAILURE AT THE OWNERS EXPENSE WITH AN ESTIMATE OF $100.00. THE DEALER ALSO STATED THAT IF THE MIRROR NEEDED TO BE REPLACED THE OWNER WOULD BE RESPONSIBLE FOR PAYING $300. THE MIRROR HAS BEEN DISTORTED FOR A FEW MONTHS. THE FAILURE AND CURRENT MILEAGES WERE 65,000. UPDATED 05/15/09 *BF UPDATED 05/18/09. *JB

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. WHEN THE CONTACT FIRST PURCHASED THE VEHICLE, HE NOTICED THAT THE PARKING BRAKE WOULD NOT HOLD. THE VEHICLE CONTINUED TO ROLL WHEN THE BRAKE WAS ENGAGED. HE TOOK THE VEHICLE TO THE DEALER AND THEY TIGHTENED AN UNSPECIFIED COMPONENT. THE VEHICLE PASSED INSPECTION, BUT THE FAILURE WORSENED AFTERWARDS. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE ISSUE OCCURRED EVERY TIME HE ATTEMPTED TO APPLY THE PARKING BRAKE. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 75,000 AND FAILURE MILEAGE WAS APPROXIMATELY 65,000.

ABS LIGHT ON-DEALER SAYS $1500 TO REPAIR, HE SAID THIS IS A VERY COMMON PROBLEM AND SHOULD HAVE BEEN RECALLED A LONG TIME AGO. I CAN'T AFFORD TO REPAIR IT SO AM NOW DRIVING A CAR THE HAS NO ABS PROTECTION. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. WHILE DRIVING 60 MPH, THE CONTACT WAS INFORMED OF SOMETHING HANGING FROM UNDERNEATH HIS VEHICLE. HE PULLED OVER AND NOTICED THAT ONE OF THE GAS TANK BRACKETS, USED TO SUPPORT THE GAS TANK UNDERNEATH THE VEHICLE, FAILED. THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION, BUT THE CONTACT REFUSES. THE FAILURE MILEAGE WAS 160,000.

SUDDEN LOSS OF POWER STEERING AND VERY HEAVING STEERING REQUIRING GREAT EFFORT. I MADE A HARD U-TURN AND THEN FOUND THE STEERING WAS EXTREMELY HEAVY. IT TOOK BOTH HANDS AND A LOT OF FORCE TO STEER THE CAR. I PULLED OVER, POPPED HOOD, AND SAW NOTHING WRONG. NO DASH MALFUNCTION LIGHTS WERE ON. AT REPAIR, THE STEERING PUMP SHAFT HAD SHEARED WHERE IT NECKS DOWN FROM ABOUT 3/4" TO 3/8" DIAMETER. AN INTERNET SEARCH PROVIDES MANY INSTANCES OF THE SAME FAILURE. THE DEALER REPLACED THE PUMP WITH A DIFFERENT PART NUMBER WHICH DOES NOT HAVE THE VARIABLE EFFORT STEERING FEATURE. I VERY MUCH DON'T LIKE THE RESULTING LACK OF ROAD FEEL AND AM PURSUING THAT PROBLEM WITH THE DEALER. THIS SUDDEN STEERING PUMP FAILURE IS A DEFINITE SAFETY RELATED ISSUE. *TR

I WAS INVOLVED IN A FRONT-IMPACT MOTOR-VEHICLE ACCIDENT IN MY 2002 CHEVROLET SUBURBAN. I WAS TRAVELING APPROXIMATELY 35 MPH WHEN THE IMPACT OCCURRED. THE ENTIRE FRONT END OF MY VEHICLE WAS CRUSHED AND NONE OF MY AIRBAGS DEPLOYED. I SUFFERED NECK AND BACK INJURY ("CERVICAL STRAIN" - WHIPLASH) AND INJURY TO BOTH KNEES (WHICH HIT THE DASH BOARD UNDER THE STEERING WHEEL). MY VEHICLE IS "TOTALED", SO NO REPAIR IS POSSIBLE TO REMEDY THE DAMAGE TO MY VEHICLE. WE HAVE A CLAIM FILED WITH CHEVROLET AND ARE WAITING TO HEAR BACK FROM THEM. *TR

LOW DIM HEADLIGHT SHUT OFF WHEN DRIVING DOWN THE ROAD, SOMETIME IT WILL COME BACK ON AND IT WON'T COME ON AT ALL, BUT CAN HIT THE FUSE BOX UNDER HOOD IT WILL COME BACK ON, NOW IT DON'T WORK AT ALL, HAVE TO RIDE WITH THE BRIGHT LIGHT ON. *TR

WHILE DRIVING AT HIGHWAY SPEEDS WITH MY 2002 CHEVROLET SUBURBAN LS WITH 45,000 MILES ON IT, I ENCOUNTERED A COMPLETE ENGINE FAILURE. THE VEHICLE WOULD COAST UNTIL I REACHED A SPEED OF 30MPH., I WOULD PLACE THE VEHICLE IN NEUTRAL AND ATTEMPT TO RE-START THE ENGINE. AFTER SEVERAL ATTEMPTS, THE VEHICLE WOULD RE-START, ACCELERATE TO 70 MPS. THIS WOULD OCCUR INTERMITTENT OVER AND OVER THROUGH MY TWO DRIVING TRIP. THE ACTUAL NUMBER OF TIME THE ENGINE FAILED WAS 14. THIS CAUSED A VERY SERIOUS SITUATION, BECAUSE WITHOUT ENGINE POWER, I HAD NO POWER BRAKES, STEERING OR THE ABILITY TO MAINTAIN SPEED, WHICH RESULTED IN ME LOCATING THE ROAD SHOULDER IMMEDIATELY! I CONTACTED THE DEALER I USE REGULARLY AND THEY INFORMED ME THIS IS THE FIRST TIME THEY HAVE EVER HEARD OF THIS. HOWEVER, AFTER RESEARCHING THE INTERNET I DISCOVERED THROUGH FORUMS THIS IS A PROBLEM THAT MANY PEOPLE ARE EXPERIENCING. I CONTACTED THE LOCAL DEALERSHIP AT MY DESTINATION AT 1000 US HIGHWAY 1 PH: (772) 567-8371 , VERO BEACH, FL 32960 MADE AN APPOINTMENT FOR MONDAY JULY 14, 2008 AT 8:30AM. AGAIN I WAS TOLD BY THE SERVICE WRITER THEY HAVE NEVER HEARD OF THIS PROBLEM. I ALSO LOCATED A DOCUMENT CALLED,"NHTSA DEFECT INVESTIGATION # PE06016 CLOSED. I AM THE ORIGINAL OWNER OF THE 2002 VEHICLE AND HAVE NOT MOVED FROM 1997-2008. HOW DO I GET THIS RESOLVED AND AT NO COST TO ME? JUST MAYBE THE DEALERSHIP WILL FIX THE PROBLEM WITHOUT ANY PROBLEMS, HOWEVER FROM MY MANY PAST EXPERIENCES WITH DEALERSHIPS, THE LAST IS NOT THE USUAL. PLEASE FEEL FREE TO CONTACT ME TO HELP ASSIST ME IN FIXING THE VEHICLE AND THE COST TERMS IF NEED. THANK YOU. MARK DEEHL *TR

I HAVE A 2002 SUBURBAN THAT SINCE I PURCHASED IT IN 2002 I HAVE BEEN COMPLAINING ABOUT THE TRANSMISSION NOT SHIFTING RIGHT. EVERY TIME I BROUGHT IT IN IT WOULD BE IN THE DEALERSHIP FOR LESS THAN A DAY AND I WOULD BE TOLD THAT EVERYTHING IS OKAY. NOW MY WARRANTY IS UP AND MY TRANSMISSION IS BROKE. I HAVE NO REVERSE, AND IT DOES NOT WANT TO DOWN SHIFT ON ANY FORWARD GEAR. I CALLED A TRANS SHOP IN MY AREA AND THEY STATED THAT WITH CHEVY SUBURBANS OF MY YEAR (GIVE AND TAKE 3YEARS BOTH WAYS) THERE IS A VERY COMMON PROBLEM WITH THE SEAL IN THE TRANS THAT IT WEARS TOO SOON AND TRANS OIL LEAKS WHILE DRIVING DOWN THE ROAD - THE OWNER DOES NOT EVEN NOTICE IT - BECAUSE IT GETS BLOWN AWAY WHILE DRIVING. THIS TO ME SEEMS LIKE SOMETHING THAT SHOULD BE FIXED BY THE MANUFACTURER. THE FACT THAT WHEN I CALLED THE TRANS SHOP (ATOMIC TRANSMISSIONS) THEY NEW RIGHT AWAY WHAT HAPPENED. *TR