2002 CHEVROLET SUBURBAN 2500 Complaints
View complaints related to 2002 CHEVROLET SUBURBAN 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 40 complaints submitted for the 2002 CHEVROLET SUBURBAN 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET SUBURBAN 2500- PORT CHARLOTTE, FL
TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 2500. WHILE DRIVING, THE VEHICLE STALLED. A RED WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL PRIOR TO THE FAILURE. OCCASIONALLY, THE VEHICLE LOSES POWER STEERING AND BRAKING ABILITY. THE VEHICLE HAS BEEN TO NUMEROUS DEALERS, BUT NO ONE COULD DUPLICATE THE FAILURE. THE MANUFACTURER WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 92,000. UPDATED 6/9/08 *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SUBURBAN 2500- MAGNA, UT
TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 2500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SPORADICALLY STALLED WITHOUT WARNING. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V521000 (ENGINE AND ENGINE COOLING), ALTHOUGH THE FAILURES WERE IDENTICAL. HE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 81,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SUBURBAN 2500- SEVIERVILLE, TN
2002 CHEVROLET SUBURBAN 2500 WITH 8100 ENGINE STALLS UNEXPECTEDLY AT ANY SPEED. VEHICLE STARTS BACK AFTER A FEW MINUTES. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 2500- NEW YORK CITY, NY
I HAVE A 2002 CHEVROLET SUBURBAN 2500 4 WD WITH AN 8.1 LITER ENGINE WITH 67,000 MILES ON IT. IT HAS STALLED OUT 5 TIMES OVER THE LAST 6 MONTHS, NEARLY CAUSING A SERIOUS CRASH ON THE SECOND TO LAST ONE ON INTERSTATE ROUTE 80 OUTSIDE OF SPARTA, NEW JERSEY. THE ENGINE JUST STOPS AND I HAVE NO CONTROL OVER THE VEHICLE. I HAVE TAKEN IT TO TWO MECHANICS WHO HAVE NOT BEEN ABLE TO REPAIR IT. I AM AFRAID TO DRIVE THE VEHICLE. WHAT SHOULD I DO AND WHERE SHOULD I GO TO GET THIS FIXED. IT IS A LIFE SAFETY ISSUE NOT ONLY FOR ME, BUT MY FAMILY AND HORSES WHEN WE HAUL HORSES FOR OUR EQUESTRIAN ACTIVITIES. CAN YOU IMAGINE THE DISASTER THIS WOULD BE WITH PEOPLE AND HORSES ON THE HIGHWAY IF THE VEHICLE STOPS DEAD!!?? *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 2500- GREER, SC
VEHICLE WOULD STALL WHILE DRIVING WITHOUT WARNING AT ALL DIFFERENT SPEEDS INCLUDING HIGHWAY SPEEDS. VEHICLE WOULD SOMETIMES STALL 3 TIMES PER DAY, AND SOMETIMES NOT AT ALL IN A DAY. LOSS OF POWER STEERING AND POWER BRAKES RESULTED WHICH SOMETIMES PRESENTED A CHALLENGE TO SAFELY GET THE VEHICLE OFF THE HIGHWAY OR ROADWAY WHILE COASTING TO A STOP. STALLS OCCURED SEVERAL TIMES WHILE TOWING A 5000 POUND BOAT AND ALSO OCCURED WHILE TOWING A 9000 POUND CAMPER TRAILER. TWO DEALERS LOOKED AT THE VEHICLE AND REPORTED FINDING NO CAUSE FOR THE STALLING. I FOUND AN AUTOMOTIVE INTERNET DISCUSSION FORUM WHERE MANY OTHER PEOPLE REPORTED THE SAME PROBLEM WITH THE 8.1L ENGINE. MANY OF THESE PEOPLE REPORTED THAT THE CRANKSHAFT POSITION SENSOR WAS THE CAUSE, AND THAT REPLACING THE CRANKSHAFT POSITION SENSOR WOULD FIX THE PROBLEM. I TOOK THE VEHICLE BACK TO THE DEALER TO HAVE THE SENSOR REPLACED, AND THE VEHICLE HAS NOT STALLED AT ALL SINCE THE SENSOR WAS REPLACED.*AK
Source: NHTSA WEB SITE -
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2002 CHEVROLET SUBURBAN 2500- BROWNSBURG, IN
I DRIVE A 2002 CHEVROLET SUBURBAN. FREQUENTLY, WHILE I WAS DRIVING AND WITH NO WARNING THE VEHICLE JUST SHUTS OFF. WHEN THE VEHICLE SHUT OFF, IT DID NOT HAVE POWER BRAKES OR POWER STEERING. AFTER STOPPING AND TURNING THE KEY OFF FOR A COUPLE OF MINUTES I COULD START UP THE VEHICLE AND CONTINUE DRIVING. THIS SITUATION FIRST STARTED LAST FALL. I TOOK THE VEHICLE TO A LOCAL GARAGE WHICH COULD FIND ANY PROBLEM. THE VEHICLE CONTINUED TO EXPERIENCE THESE UNPREDICTABLE SHUT OFFS ,AND I TOOK VEHICLE TO THE CHEVROLET DEALER FOR DIAGNOSIS AND REPAIR. THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE TRUCK CONTINUED TO SHUT OFF ON THE HIGHWAY AND IN THE CITY AT HIGHWAY AND CITY SPEEDS, WHILE SLOWING DOWN AND WHILE ACCELERATING. THIS WAS A DANGEROUS SITUATION AS IT HDS SHUT OFF WHILE TOWING A TRAILER. THE SHUT OFFS DID NOT CORRELATE WITH WEATHER, TIME OF DAY, USEAGE, TEMPERATURE, OR SPEED. LOSETPOWER STEERING AND BRAKES WHICH IMPACTED THE ABILITY TO CONTROL THE VEHICLE. *AK
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 2500- WASHINGTON, DC
I DRIVE A 2002 CHEVY SUBURBAN. FREQUENTLY, WHILE I AM DRIVING AND WITH NO WARNING, THE VEHICLE JUST SHUTS OFF. WHEN THE VEHICLE SHUTS OFF, I DO NOT HAVE POWER BRAKES OR POWER STEERING. AFTER A FEW MINUTES, I CAN TYPICALLY START UP THE VEHICLE AND CONTINUE DRIVING. THIS SITUATION FIRST STARTED LAST OCTOBER. I TOOK THE VEHICLE TO A LOCAL GARAGE AFTER THE THIRD INCIDENT BECAUSE THE CHEVY DEALER WAS BOOKED. THE GARAGE COULD FIND NO PROBLEM. THE VEHICLE CONTINUED TO EXPERIENCE THESE UNPREDICTABLE SHUT OFFS AND I TOOK IT IN TO THE CHEVY DEALER FOR DIAGNOSIS AND REPAIR. THE DEALER KEPT THE TRUCK FOR NEARLY A MONTH AND COULD NOT DUPLICATE THE PROBLEM. THE TRUCK CONTINUED TO SHUT OFF, ON THE HIGHWAY AND IN THE CITY. I TOOK IT TO A DIFFERENT DEALER AND EXPLAINED THE PROBLEM AND SHARED THE RESULTS OF THE DIAGNOSTICS. THE SECOND DEALER ALSO COULD FIND NOTHING WRONG WITH THE TRUCK. A THIRD DEALER HAD THE BENEFIT OF TAKING THE VEHICLE AFTER IT HAD SHUT OFF TWICE WITHIN A 24 HOUR PERIOD--BOTH AT HIGHWAY SPEEDS. THE THIRD DEALER COULD FIND NO SPECIFIC CODES ON THE COMPUTER DIAGNOSTICS THAT COULD EXPLAIN THE PROBLEM AND GAVE ME BACK MY VEHICLE. THIS TRUCK CONTINUES TO SHUT OFF WHILE I AM DRIVING. THIS IS A DANGEROUS SITUATION AS IT HAS SHUT OFF WHILE I AM TOWING A TRAILER, AND WHILE I AM TRAVELING ONTO EXITS. THE SHUT OFFS DO NOT CORRELATE WITH WEATHER, TIME OF DAY, USAGE, TEMPERATURE, OR SPEED. THE LATEST INCIDENT OCCURRED ON 30 MAY AS I APPROACHED A CITY INTERSECTION. THE TRUCK IS PARKED, FOR NOW. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 2500- CAMARILLO, CA
TL*- THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN WITH A CURRENT AND FAILURE MILEAGE OF 74,500 MILES. THE CONTACT STATED THAT THE FUEL GAUGE STOPPED WORKING. ONCE THE FUEL GAUGE REACHED THE HALF WAY MARK IT WOULD SUDDENLY DROP AND REGISTER AN 'EMPTY' READING. THE CONTACT CALLED THE DEALER AND WAS TOLD THAT THIS WAS A COMMON PROBLEM. WHEN THE CONTACT CALLED THE MANUFACTURER THEY TOLD HIM THAT THEY COULD NOT ASSIST HIM.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SUBURBAN 2500- RALEIGH, NC
CRANK POSITION SENSOR FAILURE RESULTING IN SUDDEN ENGINE STALL WHILE DRIVING IN CERTAIN GM VEHICLES EQUIPPED WITH 8.1L ENGINES. IN SOME CASES, THE COMPLAINANTS ALLEGED THAT AS RESULT OF THE ENGINE SHUTTING DOWN, THE VEHICLE LOST POWER STEERING AND POWER BRAKES AT HIGHWAY SPEEDS. *NM
Source: NHTSA WEB SITE -
2002 CHEVROLET SUBURBAN 2500- MOKENA, IL
THE VEHICLE IN QUESTION IS A 2002 CHEVROLET 2500 4X4 SUBURBAN. THE VEHICLE WAS TRAVELING DOWN THE ROAD AND WITHOUT TOUCHING THE BRAKE PEDAL THE FRONT BRAKES LOCK UP AND THE VEHICLE SHAKES AND IS ALMOST UNCONTROLLABLE TO STOP. THE VEHICLE IS CURRENTLY AT THE CHEVY DEALERSHIP. THEY ARE REPLACING THE SPEED SENSORS IN THE HUBS BUT THEY ARE STATING THAT THEY HAVE NEVER SEEN THIS PROBLEM. *JB
Source: NHTSA WEB SITE