2013 CHEVROLET TAHOE Complaints

DASHBOARD CRACKING IN TWO AREAS, ONE STEMMING FROM PASSENGER SIDE AIR BAG AREA AND THE OTHER COMING UP TOWARD THE STEERING WHEEL ON THE DRIVERS SIDE. THIS STARTED JUST PAST THE 3 YEAR MARK, SO IS OUT OF WARRANTY. MY CONCERN IS WHETHER IT COULD IMPACT THE EFFECTIVENESS OF THE AIRBAG, AND/OR THE STRUCTURAL INTEGRITY DURING ANY POTENTIAL IMPACT OR CRASH.

DASHBOARD IS CRACKING, WHICH HAS BEEN RECOGNIZED AS A KNOWN PROBLEM. IT CAUSED INTEGRITY ISSUES WITH CRACKED PLASTIC IN EVENT AIR BAGS DEPLOY.

THE PURPOSE FOR THIS COMMUNICATION IS TO LET YOU KNOW I'VE BEEN HAVING ISSUES WITH THE DASHBOARD ON MY CAR THAT MECHANICS BELIEVE WILL EFFECT THE AIRBAG. AT THIS POINT I'M AT A BIT OF A LOSS FOR WORDS AND UNDERSTANDING WITH THIS PARTICULAR SITUATION. THE DASHBOARD HAS MULTIPLE CRACKS THROUGHOUT. THE CAR HAS 87,000 MILES AND HAS BEEN GARAGED FOR ITS ENTIRE OWNERSHIP AND WELL MAINTAINED. THE BIGGEST ISSUE SURROUNDING THE CRACKS IN THE DASHBOARD IS THAT THEY'VE FORMED AROUND THE FRONT PASSENGER AIRBAG, WHICH MULTIPLE DEALERSHIPS HAVE TOLD ME IS A SAFETY HAZARD. THAT BEING SAID, THE DEALERSHIPS AND THE ASSOCIATE I SPOKE TO AT CHEVROLET CUSTOMER ASSISTANCE TEAM HAS SAID THEY'VE SEEN THIS ISSUE MULTIPLE TIMES AND THEY'RE SURPRISED THERE HASN'T BEEN A RECALL ISSUED. I HONESTLY WOULDN'T CARE ABOUT THE CRACKS IF THEY WEREN'T SURROUNDING THE AIRBAG. PICTURES OF MY CAR INCLUDED. VIN NUMBER [XXX] AFTER RESEARCHING THROUGH MULTIPLE DEALERSHIPS AND ONLINE THERE SEEMS TO BE A LARGE NUMBER OF CUSTOMERS WITH THE SAME EXACT PROBLEM AND THERE ARE CURRENT LAWSUITS PENDING AGAINST GM, PLEASE FOLLOW THE LINK: HTTP://WWW.ABCACTIONNEWS.COM/MONEY/CONSUMER/TAKING-ACTION-FOR-YOU/ANOTHER-BIG-AUTO-MAKER-GETS-HIT-WITH-A-SUIT-OVER-CRACKING-DASH-BOARDS HTTPS://WWW.CHANGE.ORG/P/RECALL-2007-2013-VEHICLES-DUE-TO-THE-SAFETY-OF-CRACKED-DASHES IF THIS ISN'T ENOUGH CONCERN ON YOUR END TO CORRECT THE ISSUE AND ISSUE A RECALL I'M NOT SURE WHAT IS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE DASH ON MY TAHOE IS CRACKED OVER THE AIRBAG. I WORK AS A SERVICE ADVISOR FOR A DEALERSHIP AND SEE EVERY TAHOE BETWEEN 2007 AND 2013 COMEIN WITH A CRACKED DASH. I BOUGHT THE VEHICLE WITH NO CRACK-ALWAYS USE A DEFLECTOR TO KEEP THE VEHICLE COOL-THE DASH JUST CRACKED ONE DAY WHEN IT WAS PARKED

MY 2013 CHEVY TAHOE LTZ FRONT TIRES ARE CUPPING ON THE OUTTER EDGES AND APPEAR WORN OUT. I TOOK IT TO TWO DIFFERENT SHOPS AND HAD THE VEHICLE ALIGNED, BALANCED, AND TIRES ROTATED. THEY WERE UNABLE TO DIAGNOSE THE PROBLEM BUT HIGHLY RECOMMENDED THAT THE STRUTS BE REPLACED EVEN IF THEY ARE NOT LEAKING. I PROVIDED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE WITH ORIGINAL RECEIPTS TO PROVE THAT I HAD TOOK THE TRUCK IN TO TWO OTHER SHOPS PREVIOUSLY. I ALSO PURCHASED A SERVICE WARRANTY PLAN WHEN I PURCHASED THE VEHICLE AND ALTHOUGH THIS REPAIR IS INCLUDED, THEY REFUSE TO FIX THE PROBLEM.

THERE IS A CRACK IN THE DARK NEAR THE AIR BAG ON THE PASSENGER SIDE OF THE VEHICLE. CRACK IS IN THE FRONT DASH,LOCATED NEXT TO AIR BAG DEPLOYMENT AREA.

CRACKED DASHBOARD BOUGHT MY 2013 CHEVY TAHOE LTZ. HAS ONLY 98000 MILES ON IT. JUST NOTICED A CRACK AT THE TOP LEFT CORNER OF THE DASHBOARD, RIGHT AT THE EDGE OF THE PASSENGER AIRBAG. TWO WEEKS LATER, ANOTHER CRACKED APPEARED ON THE DRIVER SIDE, FROM THE BOTTOM EDGE OF THE DASHBOARD AND CONTINUED UP AND OVER THE INSTRUMENT CLUSTER HUMP. BOTH CRACKS APPEARED WHILE STATIONARY. THIS VEHICLE IS PRIMARILY GARAGED AND HAS A WINDSHIELD COVER. VERY DISAPPOINTED, SINCE THE NEW RETAIL OF THIS VEHICLE IS CLOSE $50,000 BRAND NEW AND COSTS OVER $1000 TO REPLACE AT THE DEALER. NOT TO MENTION, THIS IS OUR PRIMARY FAMILY VEHICLE, WHICH MY WIFE, 7 YO, 4 YO AND 6 MONTH OLD RIDE IN ON A DAILY BASIS.

DASHBOARD ON THE DRIVER SIDE IS CRACKING AND EXTENDING UPWARDS TOWARDS THE DRIVER. CONSISTENTLY RATTLES WHEN VEHICLE IS IN MOTION. CRACK IS ALSO VISIBLE ON THE PASSENGER SIDE LEADING TOWARDS THE AIRBAG. BOTH CRACKS WERE NOTICED WHEN VEHICLE WAS IN MOTION.

GM CASE # 8-316-7114203. CHEVY TAHOE LTZ DASH DASHBOARD CRACKS HAVE APPEAR ON THE LEFT SIDE OF AIRBAG AND RIGHT SIDE OF INSTRUMENT PANEL CRACKING UPWARD TOWARD THE DRIVER. GM WAS CONTACTED AND REFUSES TO HELP WITH THIS DEFECTIVE PART. IT APPEARS THEY ACKNOWLEDGE THE ISSUE BUT DO NOT FEEL OLBIGATED TO HELP THE CONSUMER/ THIS CAR IS TO NEW AND EXPENSIVE FOR THIS TO OCCUR.. THERE ARE MANY INTERNET LINKS AND EVEN CLASS ACTION SUITS THAT HAVE BEEN POSTED WITH THIS PROBLEM. IT SHOULD BE LOOK AS SAFETY ISSUE WHEN JUST FROM THE STAND POINT OF POTENTIALLY LOSE INTERIOR PARTS THAT COULD DISLODGE FOR ANY REASON THIS IS A LOW MILEAGE ONE OWNER CAR 33K

THE DASH OF MY 2013 TAHOE WHICH I PAID 48,000 CRACKED IN TWO PLACES SOON AS MY WARRANTY EXPIRED! ALL OF MY DOOR HANDLES ON OUTSIDE HAVE FALLEN OFF AND BEEN REPLACED ED AND THE DRIVER DOOR PANEL HAS BEEN REPLACED BECAUSE OF HANDLE BREAKING . TOO MUCH OTHER MESS TO EXPLAIN. JUST A VERY CHEAPLY MADE VEHICLE. VERY DISSATISFIED !I WOULD LIKE TO FILE A FORMAL COMPLAINT FOLLOWED UP WITH A FORMAL INVESTIGATION