2021 CHEVROLET TAHOE Complaints

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal ticking and knocking sound. The check engine warning light was illuminated. The contact was able to drive to the nearby dealer, where the vehicle was diagnosed based on the abnormal sounds. The dealer determined that the failure was related to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The contact was referred to the manufacturer for assistance. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 187,000.

• What component or system failed or malfunctioned, and is it available for inspection upon request? The steering column lock system malfunctioned, triggering a “Service Steering Column Lock” alert. This failure caused a sudden loss of steering control. The vehicle and components remain available for inspection upon request. In addition, the incident appears to have caused damage to the trailer harness wiring. • How was your safety or the safety of others put at risk? The malfunction placed my safety and the safety of others at significant risk. When the alert appeared, I lost steering control of the vehicle and nearly collided, which could have resulted in a serious accident. • Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or formally confirmed by a dealer or independent service center. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. However, I am prepared to make it available for immediate inspection. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. A “Service Steering Column Lock” message appeared at the time of the incident, immediately prior to the sudden loss of steering control and the resulting issue with the trailer harness wiring.

Engine starting banging loudly and misfiring. There was a loss of power and engine codes. Brought to the dealer and they said cylinder #4 was misfiring due to a stuck lifter, bent push rod and destoyed cam. Total cost of repair was $9200. Vehicle is less than 4 years old an has 75,000 miles on it.

The contact owns a 2021 Chevrolet Tahoe. The contact stated that the vehicle failed to start and was towed to the local dealer, who diagnosed that the fuel pump module was faulty and needed to be replaced. The fuel pump module was replaced, and the vehicle was repaired. After retrieving the vehicle, the message "Key Not Detected" was displayed, and the vehicle was taken back to the local dealer. The dealer performed a diagnostic test and determined that there were 14 separate electrical failures with the TCM, ECM, and BCM. The cause of the failures was not yet determined. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 37,000.

Headlights are unable to be adjusted using the headlight adjuster leading to a safety issue when operating the vehicle at night. Headlights point down and don’t light up the road properly during night time driving.

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at various speeds, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The contact was able to pull over to the side of the road before the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to a dealer; however, the vehicle was not diagnosed or repaired. The vehicle was then towed to the residence. The vehicle was again towed to the dealer, where it was diagnosed, and determined that an engine valve had failed, and the lifter lock pin spring had failed, which caused the engine to misfire and engine failure. The contact was informed that the engine needed to be replaced. The vehicle remained at the dealer unrepaired due to the cost. The contact related the failure to NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The contact stated that the first year the vehicle was purchased the vehicle failed to restart, and several attempts were needed to start the vehicle. The vehicle was taken to the dealer. The contact stated that an unknown electrical system repair was performed. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The fuel pump power control module failed. The service center tested the vehicle and the error code was for this component. I do not believe the service center kept the part. The part failed while driving, the engine stopped running and the vehicle lost all power with no warning. I had the vehicle towed to an independent service center where it was confirmed through diagnostics that the component had malfunctioned. Prior to and during the failure there were No warning lights or signals to indicate there was a problem prior to the vehicle shutting down.

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while his wife was attempting to start the vehicle, the engine failed to turn over as intended. No warning light was illuminated. Upon further inspection, the contact stated that there was an abnormal sound coming from the vehicle. The contact used an OBD-2 diagnostic scanner and retrieved DTC: P129F and U18A2. The vehicle was towed to a local dealer, where it remained for further investigation. The contact related the failure to an unknown recall; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.

2021 Chevrolet Tahoe original owner. Fuel control module failures. 1. Failed on 6/29/21 at 5,068 miles. Dealer replaced with GM Part #13537053. 2. Failed on 8/15/22 at 12,130 miles. Dealer replaced with GM Part #13544060 3. Failed on 8/1/25 at 41,247 miles. Dealer replaced with GM Part #13554821 On each failure, vehicle was unable to shift to neutral, power remained on, electrical component began shutting down to conserve power, left stranded and required towing with rear wheels being dragged locked up onto tow truck. Once power was shut down, could not operate windows or lock doors other than keyed driver's door. Th entire failure mechanism puts the driver in an extremely unsafe situation. Recall notice #21V739000 was issued on 9/23/21 with to impacted notified owners on 10/14/21. Did not receive this notification since first failure was prior to recall and assume GM considered vehicle repair completed. Note that the fuel module part number has changed 3 times in my case, but Part # 3554821 replaces 5 other listed part numbers. Is this the 6th iteration or of this part? What is the root cause of the fuel module failure? Is it the module itself failing or an electrical issue that causes the fuel module to short out and fail. GM/Chevrolet is not solving this issue. With 3 failures of the same component, this is a lemon and I have no comfort or confidence using this vehicle. When will the next failure occur and what unsafe situation will this leave me stranded in? Read this issue applied to 2021 and 2022 GM full size SUV's and now reading issues through the 2024's. Unacceptable and poor quality. GM needs to be held accountable to solve the root cause of these failures and stop putting a replacement band aid on the problem.

I am submitting this complaint regarding my 2021 Chevrolet Tahoe (VIN: [XXX] ) which has developed a severe transmission shudder at both low and highway speeds. The issue has been confirmed by my Chevrolet dealer, who provided an estimate of $5,492.18 for torque converter and valve body replacement. This failure is identical to the torque converter shudder problem documented in GM service bulletins and special coverage adjustments for other GM vehicles of the same make, model, and model year. However, my VIN is not currently included in those programs, leaving me without coverage despite experiencing the exact same defect. I believe this condition poses a serious safety risk, as the shudder occurs while driving at highway speeds, causing vibration, hesitation, and potential loss of control. These symptoms could lead to accidents if the vehicle fails to respond properly during acceleration or lane changes. Given that this appears to be a widespread defect affecting multiple GM vehicles, I respectfully request that NHTSA investigate and consider expanding any related recall or special coverage programs to include affected VINs such as mine. Please let me know if further documentation, service records, or dealer estimates are needed to support my complaint. Thank you for your time and for working to ensure vehicle safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)