2021 CHEVROLET TAHOE Complaints

In May 2025, my 2021 Chevy Tahoe experienced transmission failure related to the valve body. The vehicle has now been at the dealership (Richard Chevrolet in Cheshire, CT) for over 2 months with no timeline for repair due to a national backorder on the part. This issue is widely reported among 2021 Tahoes and other GM vehicles, and appears to be a systemic transmission defect. I was never notified of any recall or service bulletin, and I’m still making monthly payments on a vehicle that is inoperable. The rental provided does not suit my family’s needs, and GM has been unable to offer a resolution or clear update. This type of critical drivability failure should be classified as a safety concern, especially considering the volume of similar complaints and the absence of repair parts. I am requesting NHTSA investigate this issue further and take action if warranted.

I have had the break pads and rotors replaced and in the shot over 6 times with them still not fully functioning correctly. I finally gave up on them and still expected to pay again. I don’t feel like this car is safe and have had nothing but issues

On 01/03/24, the vehicle stalled and smoked on the Suncoast Parkway. All dashboard warning lights and messages illuminated, and the vehicle entered emergency park mode. OnStar was contacted and the vehicle was towed to Jenkins Chevrolet in Homosassa, FL. The failure was linked to a broken pulley and belt system that damaged the ECM and wiring harness. No DTCs were pulled, and mileage in/out was 80042/80043—no test drive performed. On 08/06/24, the vehicle returned to Jenkins for a roaring noise. A pulley bearing was replaced, possibly related to the earlier failure. Again, no drivability evaluation or codes recorded. On 03/09/25, the same full system warning lights/messages appeared again. The vehicle experienced harsh shifting and delayed acceleration. It was taken to AutoNation Chevrolet South Clearwater on 03/10/25. DTCs (P0700, P0717, P2714, P2716, P0706, and U-codes) were found but dismissed. Only the battery was replaced. Mileage in/out was 99494—no test drive performed despite claims one occurred. On 07/08/25, the vehicle again showed full dashboard warnings. Brought back to AutoNation on 07/09/25. On 07/14/25, customer received a $9,177.85 estimate including full transmission replacement. Safety was at risk due to repeated stalling, loss of acceleration, and emergency parking mode while driving or merging. These failures could have led to accidents or left the vehicle disabled in traffic. Driver and children were present during each incident. The vehicle is enrolled in OnStar and the MyChevy app, which provide monthly health reports. Despite these incidents, no faults or warnings were ever shown in the reports. Vehicle remains available for inspection. A case is open with GM. Across 4 service visits, GM-certified dealerships failed to follow proper protocols, including code checks, drivability assessments, and test drives—contributing to delayed diagnosis of transmission failure.

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving approximately 70 MPH the vehicle stalled. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the VIN was included in the NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 47,000. The VIN was invalid.

Our vehicle was rear ended and the front passenger seatbelt did not lock or (possibly) locked too late. The front passenger's face hit the dashboard, as well as their knees and feet. The vehicle that hit ours was estimated to be travelling at about 45 mph and we were rolling at around 5 mph in traffic. The failure has not been able to be reproduced by the collision center, the sensor callibration contractor, nor the dealership. No sensors showed any failures and the tension appears to be correct on the seatbelt. We have been unable to determine why the seatbelt failed during this incident and if the vehicle will react appropriately in the event of another collision.

3rd row headrest- not staying upright was recalled prior to current condition not upright 2nd row seat- adjustment cable broken no longer working Transmission- pump and valve body failed required replacement

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted to a lower gear. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission valve body had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 39,000.

The contact owns a 2021 Chevrolet Tahoe. The contact stated that the vehicle displayed "Reduced Power," and the rear wheels started to lock-up. The contact was able to keep control of the vehicle and continued driving. The vehicle was taken to the dealer, who completed the repair under NHTSA Campaign Number: 24V797000 (Power Train). The contact stated that after the recall repair, while leaving the dealer and driving approximately 10 MPH, the vehicle veered off to the right and ended up partially in the next lane. The contact stated that the vehicle unintendedly shifted into neutral, and the message to "Press Start Again" was displayed. The contact was able to restart the vehicle and parked the vehicle in a nearby parking lot. The contact restarted the vehicle and drove back to the dealer. The failure recurred twice while returning to the dealer. The dealer diagnosed that there was a fuel pump drive failure. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed the VIN was no longer under NHTSA Campaign Number: 24V797000 (Power Train). The manufacturer opened a case. The failure mileage was approximately 69,000.

Automatic fuel management/ Displacement on demand caused lifter failure which caused cylinder failures.

My [XXX] and myself were going down the interstate and my Tahoe started to sputter and the gas pedal no longer worked. I had to get over to the shoulder of the interstate because my vehicle would not accelerate. It turned off as I was navigating to the shoulder. Thankfully I was able to get there safely without causing an accident. The vehicle completely turned off and would not crank leaving us stranded on the side of the road. I called my husband because I did not know what to do. I kept trying to start the vehicle and it would sputter, but not start. Finally after multiple attempts it cranked up and I was able to get home. The vehicle has not been inspected yet by a dealership; it will be taken first thing in the morning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)