2021 CHEVROLET TAHOE Complaints

I was driving home from a long trip and heard a large pop. Several warning signs and messages began popping up and the vehicle was shaking and struggling to maintain speed. I was able to get home and get my family out of the vehicle and get it to a dealer down the road. They stated the Fuel injector and harness had failed.

[XXX] # [XXX] VIN = [XXX] MAKE ; Chevrolet Tahoe 2021 RE : I received a recall affects certain 2021-2024 models equipped with the 6.2L V8 L87 engine. The defect involves the connecting rod and/or crankshaft engine components, potentially leading to engine damage or failure. On March 2025, My Tohoe completely stopped while I was driving. My SUV was towed to Bomnin Chevrolet in Manassas Virginia. They diagnois was crank shaft damage leading to engine failure. My SUV was in the dealership for 2 weeks while the engine was replaced. I spent a total of $ 15,027.20 to fix my car for that problem. I called GM recall about this problem. I was informed that the recall was for only certain vehicles. Not my SUV. I am concerned that my SUV was affected by faulty crank chaft. I had to replace the engine. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

several issues with certain popups regarding various indicators on dash and engine not getting enough psi

Unknown - engine is driving hard and somethings wrong. No one will service my car because they say it’s on a recall, but then when they look up the VIN number it’s not on a recall however there are major issues going on.

Failed OTA Update to information center (Radio) has caused radio unit and screen to become inoperable. Blinkers do not sound when on, warning sounds when backup camera are in use no longer work, along with cross traffic warning due to this. It should be noted we did not consent to the OTA update, and would have not wanted the update as it has caused damage to this system. GM know this is an issue and has refused to fix this.

Vehicle shut off while being driven in traffic, almost causing an accident at intersection due to a failed fuel pump control module. Engine code given was a P102a. Vehicle was unable to be restarted and had to be towed to repair shop.

The contact owned a 2021 Chevrolet Tahoe. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated, and the vehicle started losing motive power. The contact stated there was an abnormal ticking sound coming from the engine compartment. The contact stated that the vehicle slowed to approximately 10 MPH with black smoke coming from the exhaust pipe. The contact was able to drive the vehicle to a dealer. The dealer diagnosed the vehicle and determined that the engine connecting rods had failed and needed to be replaced. The contact researched online and related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 85,000.

On April 25th, 2025 while traveling on Interstate 20 at 70+mph speeds with my children in my vehicle and 30 weeks pregnant, with no indication of an issue my 2021 Chevrolet Tahoe suffered catastrophic engine failure. There was zero warning from the vehicle including noises/electronic display warnings that this was fixing to occur. In the middle of going 70+mph surrounded by traffic on a busy interstate the vehicle just shut off completely. I was able to use what momentum I had from my speed to get on to the shoulder. However, the failure prevented me from being able to turn on my signal to alert other drivers of my merging and prevented the use of my emergency flashers to signal once on the shoulder immobile. The vehicle would not start up again after that, and I had to call a tow truck to take my vehicle to the nearest certified Chevrolet service center. When the tow truck arrived the vehicle would not even shift into neutral allowing them to load it without potentially causing more damage. It had to be drug with the wench in park onto the tow truck bed. Once at the nearest service center I was told it would be up to 3 weeks + before they could do a diagnostics. I was 14 hours from home when this happened, and now had to pay to have my Tahoe towed 14 hours back to the service center near my home. On May 8th the failure was determined to be caused by this recall, specifically the crankshaft. The dealership has lied and said they've ordered a new motor and it came in, then called to tell me they ordered the wrong motor. They said they ordered the correct one and it would be in within 14 days, and that was 25 days ago. They called today June 16, 2025 to tell me there is still no update on when my engine will ship to complete this repair. The dealership has also refused to assist me with any loaner vehicle or rental assistance even though GM has told me I am entitled to it under this recall. GM has moved my case to Parts Delay team and I still have not been contacted.

While starting from a stop the engine stuttered and resulted in a major loss of power. Luckily this occurred pulling out of our driveway on to a quiet neighborhood street. Several warning lights and messages went off including the engine and transmission system warning, “service ESC”, “Service Traction Control”, and the emission system warning. After driving it to the dealership at 30mph since the shaking and banging noise was so bad, the dealer diagnosed it as a cylinder 6 caused by a failed lifter and lifter rod. Resulting repair involved lifters and rods in that same bank at a $3500 repair. The vehicle was just over 4 years old with 79,250 miles.Repair invoice available upon request.

The safety system needs serviced/repaired and the alert has been present for months, and investigated by GM licensed dealership but not repaired, after several requests. The safety of drivers and passengers has been neglected and the high risk for injury and death while occupying the 2021 Chevy Tahoe. Also on 06/11/2025 the EPS Power Steering system failed, with the system alert showing up on the driver's dash. This is a cause for major concern and is noted that 2021 Chevy Tahoe vehicles have an outstanding recall for those affected. The licensed GM dealership was contacted on 06/12/2025 and again, denied the repair and/or ability for the vehicle to be operated safely. The Tahoe has been taken to the shop over the last 12-16 months and as of this day, occupants of this vehicle are at very high risk for injury and death due to the service safety system alert and the failed EPS system. I am compelled to take additional action, to prevent injury and death unless these issues are able to be immediately resolved.