2021 CHEVROLET TAHOE Complaints

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 5 MPH in the driveway, the vehicle stopped and stalled. The vehicle failed to restart. The vehicle was towed to an independent mechanic who determined that the fuel pump control module needed to be replaced. The vehicle was repaired. The contact called the local dealer and was informed that there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The failure mileage was approximately 30,000.

Driving at 35 MPH and the engine cutout and stopped on 8 November 2024. I was able to pull over safely as I was on Vandenberg Space Force Base, but at highway speeds in traffic this would have been very dangerous without power. The local GM dealership at Lompoc, CA confirmed the fuel pump control module failed, which caused the loss of engine power. There was a recall for the 2021 Tahoe fuel pump control module, but my VIN was not included in this recall. Currently the fuel pump module is not in stock and GM has no estimation for when the part would be recieved

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The vehicle was started; however, the vehicle failed to start as intended. The contact stated that there was no option to shift the gear shifter into neutral. In addition, the contact stated that the failure occurred while the family including small children, were inside the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed fuel pump power control module. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was not repaired. The contact was made aware of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,334.

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while cold starting the vehicle, there was an abnormal gasoline odor inside the cabin from the vehicle. The contact stated that the odor was stronger while the heater was activated. The contact stated no warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the high-pressure fuel pump (HPFP) was cracked and leaking gasoline. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 51,264.

This is in addition to complaint # 11621324 The dealer now says it is the FUEL PUMP MODULE that is bad. Same item as on previous recall. They say it will be covered under emission warranty but not the fuel pump. At $1500 for fuel pump. However - they replaced fuel pump before discovering the module issue. They either did not test fuel pump properly, or, fuel pump was not bad, only the module. Or, if bad, the module caused the fuel pump to fail. Either way the fuel pump should be covered under this module recall too as a related cause from the faulty module(s) that were recalled.

I was stranded and had to have my vehicle towed after the fuel pump control module failed.

Took the vehicle in for Airbag System recall in 2022. They said they fixed it and that there was a broken wire. The very next day the warning light came on again like before. I contacted the dealership and they said bring it in. I could not get it in again as I was very busy. I asked them to make a note in my file of the immediate call/report of still a problem. I took the vehicle in this month (October 2024) for issue of no starting (fuel pump failure, another recall they are denying). They stated that the Drivers Side Airbag module was shorted or bad and my cost would be approximately $1,250. They stated it was not covered under any recall. I contacted Chevy corporate that offered to cover 30% only of this. I believe this should be covered in whole due to the failure to repair the first time and that is is a known safety issue. The vehicle has only 10,800 miles.

Vehicle has 10,800 miles. The vehicle repeatedly failed to start. Towed to GM dealership. They say the fuel pump has failed. They say it is not covered (beccause my VIN isn't within the recalls that already exist for this exact same problem). The cost is over $1,200. I contacted Chevy corporate and they offered to cover 30%. The dealership is still awaiting the part(s) with no provided delivery date. This could have caused a serious MV accident if it had failed while driving. The vehicle gave no warning of this failure.

Engine would not start. When pressing the start button, engine would turn over but would only rough idle for a few moments then turn off. Called garage and had vehicle towed. Mechanic advised computer showed defective fuel pump power control module. Mechanic advised GM has recall N212332040 for defective fuel pump power control module but my VIN is not included. Mechanic ordered fuel pump power control module from GM and replaced on my vehicle. This corrected the problem. I am requesting my VIN to be added to the recall and GM to pay for the part, labor and towing.

While my wife was driving her car going down a slope, Her brake pedal fell to the floor loosing brakes and would not return to normal position for a few minutes. I took the vehicle into the dealership over two weeks ago and they have not been able to re-create the situation that took place while my wife was driving the car and still have not returned the vehicle. My concern is that my wife will not feel comfortable driving the car with our toddler and new born if there is no actual repair.