2002 CHEVROLET TAHOE Complaints

MY WIFE AND I OWN A 2002 CHEVROLET TAHOE. ON APRIL 9, 2005 MY WIFE AND YOUNG DAUGHTER WERE APPROACHING A STOP SIGN IN NORTH KNOXVILLE, TENNESSEE. MY WIFE APPLIED THE BRAKES AT A SPEED OF APPROXIMATELY 10 -15 MPH. INITIALLY, SHE FELT PRESSURE IN THE BRAKE PEDAL THEN THE PEDAL COMPLETELY DEPRESSED TO THE FLOOR, ABSENT OF ALL PRESSURE. AS A RESULT OF THE BRAKE FAILURE SHE REAR-ENDED THE CAR IN FRONT OF HER WHICH IN TURN ROLLED INTO THE CAR IN FRONT OF THEM (A TOTAL OF 3 VEHICLES WERE INVOLVED). THE POLICE OFFICER THAT WORKED THE ACCIDENT CHECKED THE BRAKES AND IMMEDIATELY HAD THE VEHICLE TOWED DUE TO INOPERABLE BRAKES. AS A RESULT MY WIFE WAS NOT CITED IN THE ACCIDENT. DAMAGE WAS MINIMUM TO THE OTHER 2 CARS, HOWEVER REPAIR COSTS TO OUR TAHOE WAS APPROXIMATELY $4300. ONE OF THE OTHER DRIVERS COMPLAINED OF A HURT KNEE/LEG AND ANOTHER DRIVER COMPLAINED OF AN INJURED BACK. MY WIFE AND DAUGHTER EXPERIENCED NO INJURIES. THE EXTENT OF THE OTHER TWO INJURIES ARE UNKNOWN. THE DEALER INSPECTED THE BRAKES AND INDICATED THAT THEY WERE IN ACCEPTABLE CONDITION AND REPORTED THERE WERE NO REPAIRS NECESSARY. I HAVE DRIVEN THE VEHICLE THE PAST 2 WEEKS AND THEY DO APPEAR TO BE OPERATING PROPERLY. HOWEVER, I HAVE SCHEDULED TO HAVE THE BRAKE SYSTEM INSPECTED BY AN INDEPENDENT DEALER THIS WEEK. I READ A STORY ON FOX NEWS INDICATING GM WAS UNDER INVESTIGATION FOR BRAKE FAILURES AT LOW SPEEDS AND I WANTED TO SUBMIT MY CLAIM FOR CONSIDERATION AS OUR SITUATION APPEARS TO BE SIMILAR TO PREVIOUS INCIDENTS.

THE AIR BAG SENSOR LIGHT STAYS ON . CONSUMER IS CONCERNED THAT THE AIR BAG WILL NOT DEPLOY UPON IMPACT. *AK

VEHICLE WAS TAKEN TO THE DEALER FOR A CLICKING NOISE COMING FROM THE FRONT WHEN MAKING TURNS. RESULTS SHOWED THAT THE CROSS MEMBER THAT HOLDS THE ENGINE FROM FRAME TO FRAME NEED TO BE REPLACED. ALSO, THERE WAS A PROBLEM WITH THE INTERMEDIATE STEERING SHAFT, WHICH WAS MAKING THE STEERING LOOSE, AND UNABLE TO CONTROL THE VEHICLE.*AK

FRONT DIFFERENTIAL IS MAKING NOISE. MECHANIC STATES THAT IT MAY LOCK UP UNEXPECTEDLY AND CAUSE A CRASH. DEALER STATES THEY HAVE HAD 4 SIMILAR VEHICLES IN FOR THIS PROBLEM AND STATES IT IS DUE TO FACTORY ERROR.*AK

CHEVROLET TAHOE 2002, TRANSMISSION FAILURE. *BF THE CONSUMER PURCHASED A VEHICLE THAT ONCE HAD A TRANSMISSION PROBLEM, THE CONSUMER WAS TOLD THE TRANSMISSION PROBLEM HAD BEEN FULLY CORRECTED. THE CONSUMER THEN FOUND OUT THAT THE TRANSMISSION WAS NEVER FIXED AND THE VEHICLE HAS BEEN IN THE SHOP FOR A TOTAL OF 3 TIMES. NOT ONLY WAS THE VEHICLE SLIPPING, SLOW TO SHIFT AND EXHIBITING A NOISE WHEN SHIFTING FROM PARK TO DRIVE, THERE WERE OTHER PROBLEMS SUCH AS NOT BEING ABLE TO TURN THE KEY IN THE IGNITION, THE SEAT WARMED LIGHT ILLUMINATED WHEN THE BUTTON WAS PUSHED, THE SPEAKERS WERE CRACKING LOUDLY, THE A/C LIGHT CAME ON BY ITSELF, THE MOON ROOF RATTLED AND WAS LEAKING, THE CARGO POWER SWITCH DID LOCK THE DOORS WITHIN 5 SECONDS OF THE CARGO DOOR BEING CLOSED, THE HANDLE ON THE THIRD ROW SEAT FELL OFF, THE CIGARETTE LIGHTER WAS MISSING, AND THE RUBBER STRIPPING ON THE CARGO DOOR WAS LOOSE. *JB

DURING OWNER PREVENTATIVE MAINTENANCE (TIRE ROTATION AND FRONT END GREASE) UPPER CONTROL ARM BALL JOINT RUBBER BOOT WAS FOUND RIPPED AND PLAY WAS NOTED IN DRIVER FRONT WHEEL HUB. UPON TIRE ROTATION WITH TIRE OFF THE GROUND AUDIBLE GRINDING NOISE COULD BE HEARD FROM WHEEL BEARINGS. DURING INSPECTION OF PASSANGER FRONT WHEEL THE SAME AUDIBLE GRINDING WAS NOTED FROM THE WHEEL BEARINGS. DEALER REPLACED BOTH FRONT HUBS AND UPPERCONTROL ARM UNDER WARRANTY.

THE FUEL PUMP WAS REPLACED THREE TIMES THE VEHICLE WAS JUST SERVICED AGAIN LAST WEEK FOR A DEFECTIVE FUEL PUMP.*AK....FIRST REPLACEMENT WA SON 11/07/2002 AT 21170 MILES. IT WAS COVERED 100% BY WARRANTY. SECOND REPLACEMENT TOOK PLACE ON 04/28/2004 AT 50,790 MILES. PARTS WERE UNDER WARRANTY, CONSUMER PICKED UP LABOR COSTS, AND THIRD REPLACEMENT WA SON 02/04/2005 AT 67, 275 MILES. WARRANTY COVERED 50%, AND CONSUMER ASSUMED 50% 0F LABOR COST. *AK

CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. CONSUMER HAD TRANSMISSION REPLACED ON 3 SEPARATE OCCASIONS. CONSUMER CONTACTED THE MANUFACTURER, WHO OFFERED A GMC LOYALTY CERTIFICATE IN THE AMOUNT 0FF $1000.00 TOWARDS A NEW VEHICLE PURCHASE. *AK THE CONSUMER STATED THAT HER TRANSMISSION WAS REMOVED 6 TIMES AND REPLACED 3 TIMES. THE TRANSMISSION SLIPPED AND THE VEHICLE STOPPED. GM WAS UNCOOPERATIVE TO RESOLVING THE TRANSMISSION PROBLEM. *TC

WENT TO START CAR SO I COULD PICK DAUGHTER UP FROM A BASKETBALL GAME (11:30 P.M. ON A FRIDAY NIGHT) AND THE TRUCK WOULD NOT START. IT WOULD TURN BUT GOT NO FIRE TO IT. THE FOLLOWING MORNING IT DID THE SAME THING TO INCLUDE THE MONDAY MORNING. HAD IT TOWED TO DEALER, IT STARTED ON THE FIRST TRY WHEN THE TOW TRUCK LET IT DOWN. THEY CHECK IT OUT, TOLD ME IT WAS MY FUEL PUMP. CHARGED ME $645. THE FOLLOWING WEEK (SUNDAY, THE SAME THING OCCURED AGAIN AND I TOOK IT TO ANOTHER DEALER ON MONDAY AND THEY CHECKED IT OUT, PUT IT ON THE MACHINE AND NO PROBLEM WAS NOTED BY THE MACHINE. SERVICE MANAGER SUGGESTED THAT IT COULD BE THE SENSORS BECAUSE ABOUT EVERY 300 MILES OR FULL TANK OF GAS, IT HAS STARTED DOING THIS. SUGGESTED I BRING IT IN NEXT TIME WHEN IT DOES NOT START TO SEE IF THEY CAN DETECT THE PROBLEM. CHRISTMAS DAY, IT DID NOT START AS WE WERE ON OUR WAY OUT OF TOWN FOR A FAMILY CHRISTMAS IN ANOTHER STATE. IT DID START THE NEXT DAY (SUNDAY) AND WAS FINE FOR THE WEEK UNTIL TODAY (NEW YEAR'S EVE). AGAIN, HAD IT TOWED TO THE LAST DEALER AND THEY CHECKED IT. IT DID NOT START THE FIRST TIME BUT IT DID THE SECOND TRY. ASKED IF I PUMPED THE GAS WHILE TRYING TO START IT. I DID NOT AND THEY CHECKED THE VEHICLE OUT AND AGAIN PUT IT ON THE MACHINE AND IT DID NOT DETECT ANYTHING WRONG. THEY ASKED THAT I MAKE AN APPT. FOR THURSDAY SO THEY KEEP IT OVER NIGHT AND SEE IF IT WILL START FOR THEM. ALL DEALERS WERE CHEVROLET DEALERS. NO ADDITONAL PARTS WERE PLACED ON TEH VEHICLE. HAVE STEADY OIL CHANGES, TIRE ROTATIONS AND ANY AND ALL SERVICES DONE IN A TIMELY MANNER. SINCE DEC 6 (FIRST INCIDENT) IT HAS NOT CRANKED ON ME 3 SEPARATE TIMES.*AK

WHILE DRIVING 40 MPH UP A HILL THE PLANETARY GEAR FAILED. AS A RESULT, THE VEHICLE PRODUCED A LOUD POP AND GRINDING NOISE FROM THE TRANSMISSION. THE CONSUMER STATES THE GEAR WILL NO LONGER ENGAGE INTO REVERSE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB