2021 CHEVROLET TAHOE Complaints

The contact owns a 2021 Chevrolet Tahoe. The contact stated while pulling out of her driveway, the vehicle lost motive power and stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The contact was referred to the manufacturer for assistance. The vehicle was repaired. The manufacturer was contacted, and it was confirmed that the VIN was not included in the recall. The failure mileage was 11,000.

Car stalled while driving on the highway, no warning, car became unresponsive and we almost had an accident attempting to move car off the highway. This was an extreme safety risk. Car was dead, unable to start. Towed car to dealership, told it was the fuel control module that was not working. Found out this was a known issue for 2021 Tahoe, no recall was issued for my vehicle, no one notified or warned me of the risk.

GM decided to use Brembo brand brake pads and rotors on the front of the newly redesigned 2021 PPV Tahoe. I have 16 of these vehicles in my fleet at the Sheriff’s Office and everyone one of them squeals really loudly when the brakes are applied. I now have one Tahoe out of service due to the fact it needs pads and rotors on all four corners. The main concern is there are no rotors available anywhere for these units.

Received an Over-the-Air update that rendered my vehicle unless. My vehicle would no longer start, or power on, or power on in accessory mode. It was stuck in Park, the electronic Parking Brake could not be disengaged, the door locks could not be operated and left unlocked, no lights, no warning lights, the emergency lights did not function, no horn, and most everything else. The only things still working were the radio, the driver's side powered seat would move, and the light came on for the Parking Brake. The battery was fully charged. I also started receiving messages through my Chevrolet APP that the vehicle had no air in the tires, no oil in the engine, and many other items that needed servicing. I am not sure what exact components or computers have failed yet. GM could not find any dealer to render aid and come to my location to reprogram the vehicle. It had to be towed to a dealer. With the electronic Parking Brake engaged, GM had a hard time trying to find a tow truck that wouldn't just drag the vehicle down my driveway and onto a flatbed.

On November 9th, 2022 my wife was returning from the store when our Tahoe lost power and the engine shut off. She was able to pull off the highway onto a side street prior to the engine shutting off. I met her at that spot to see what was going on with the vehicle. The car was parked on a slight hill and after checking the oil and other fluids I could not see an issue with the car and the car would still not start. I was able to tow the car to a flat spot and checked the fluids again. After about 45 minutes the car did restart with the check engine light on. We were able to get the vehicle to an auto shop about a 1/4 mile down the road where they were able to hook up their reader and see what the check engine light was for. A code of P129F came up which is the fuel pump module, pictures attached of screen. We then were able to get the car home and it was towed to a Chevy dealership the following day. There techs were able to find a recall number of 21V739000 which was issued on 9-23-2021 showed that this happened in certain 2021 Tahoe's. While our vin number did not fit into the vin numbers on the recall number I still feel this was the issue. I feel this could be a bigger safety issue with other vehicles on the road that did not fit into that recall could still have the issue. While we were lucky and know one was injured the next people may not be so lucky. Also since our Tahoe was not in the range of VIN numbers on the recall we are being forced to pay out of pocket 521.81. Which I will be fighting Chevrolet to pay us back.

2022 Tahoe was inspected for the announced recall. The manufacturer Chevy has no timeline for when the 3rd row seat belts will be repaired but only said we CANNOT use any of the 3rd row seats till fully repaired. I called chevy and ask them what’s the suggestion what’s if the passenger is 5 or more. Will the give rental fee or a loaner vehicle. They said no. This is totally unacceptable. GM is offering nothing to customers that purchased $74000+ vehicles from them for the very reason that they have big 3rd rows. How are families of 5 or more supposed to function in the meantime? NHTSA should exert all available pressure on GM to prioritize on-road vehicles and do it now.

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the transmission independently moved into park (P) and the gear shifter would not move after several attempts. The vehicle was towed to a dealer who informed the contact that they could not repair the vehicle because they did not have the adequate tool to unlock the transmission. Upon receiving the tool days later, the dealer diagnosed that water had leaked into the fuel tank, which led to the failure. The manufacturer was notified of the failure and advised the contact that they would follow up. The contact was still awaiting a call back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 27,000.

The contact owns a 2021 Chevrolet Tahoe. The contact received a notification for NHTSA Campaign Number: 22V617000 (Seat Belts) however, the part to do the recall repair was unavailable. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Our Tahoe was inspected for the announced recall and failed the test. The dealer/manufacturer has absolutely no timeline for when the 3rd row seat belts will be repaired and said we cannot use any of the 3rd row seats until then. The dealer even said it could be a year before parts are available. This is totally unacceptable. Has GM rerouted new seat belt assemblies from their manufacturing of new vehicles to prioritize repairs of vehicles already on the road vs. keeping their sales pipeline full? I doubt it. Are dealers prioritizing vehicles on the road over those on their lots that are waiting to be sold. I doubt it. These are the very questions NHTSA should be asking of GM. GM is offering nothing to customers that purchased $70,000+ vehicles from them for the very reason that they have big 3rd rows. How are families of 5 or more supposed to function in the meantime? NHTSA should exert all available pressure on GM to prioritize on-road vehicles and do it now.

My car’s service safety restraint system alert is on for the second time. I took it to Hanner Chevrolet in Baird, TX the first time and they told me it was fixed. It stayed off for a few months until the alert lit up again. My car is available for inspection. According to the dealership, while that light is on, they cannot guarantee that my airbags will deploy in the event of a crash. The dealership has confirmed that there is a problem and has seen the same issue with many other 2021 Tahoes. My vehicle has only been inspected by the dealership so far. The warning lamp is currently on. Luckily I have not had an accident in my vehicle, but I feel unsafe driving it at this time until the issue is resolved. After speaking with the dealership and researching online, it appears that this is a common issue with the 2021 Chevrolet Tahoe and creates a significant safety threat. I believe a recall might be required.